"Too many boxes to complete and chat box covered information I was trying to ask about."
"Very difficult to decide what size to order"
“Hello,
We apologize for any inconvenience you experienced while placing your order. We would be happy to assist you in placing the order over the phone in the future as well. Please call us at 866-316-0162 or 203-616-2850 Monday through Friday from 9:00 AM EST to 5:30 PM EST and a customer service agent will take care of your needs.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team Damozelle”
"NEEDED HELP AND IT WAS VERY QUICK ON CHAT"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Damozelle”
"Unable to answer if I will shop this site again as I haven’t received the product yet. Hoping it fits "
"Twice recently I have tried to sign in to my account so I can access my orders, and to place an order. There are numerous errors messages that don't allow me to get in. I manage to get in to pay through my google account but cannot get back into my order account next time. Very frustrating. Pay someone who knows what they'r doing to fix this."
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team Damozelle”
"Coupon code expired. I worked on this order for hours - measuring and selecting the right bras. The time I am ordering is before midnight, but 10% off code is not being honored. My first choice bra is not available in my size."
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience caused. The coupon was added to your order, please check your account for the details.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team HPFY”
"Can be confusing. Requests to update zip code when it hasn't changed prevents order from being placed. "
"Too many hidden fees for a return, charging for shipping AND a return label fee when I printed my own label. They kept over 60% of my purchase price in fees. This company is a scam."
"We shall see if the shipping to my home, and the product is indeed the Classique Style 722 when it arrives in my correct size."
"couldn't change password"
“Hello,
Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.
For retrieving your password, please click on the ‘Forgot your password’ link on the login page. You will receive an email with your temporary password on your registered email address. You can then log in using the temporary password and can change that anytime you like. In case, you do not receive the email, please check your spam folder.
If you still face any problems logging in or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Damozelle”
"Was an easy transaction, just hope if I chose the wrong size the return will be as easy."
"HAD TROUBLE AT CHECKOUT; REDEEMING COUPON WAS NOT EASY."
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team HPFY”
"Directions easy to follow, chat lady helpful for the few questions I had."
“Hello,
Thank you for taking the time to share your valuable feedback.
At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Damozelle”
"Easy to find items on website"
"Took a little longer than I thought it would take to order. But all is well."
A rep from Damozelle, HPFYCustomerCare, has responded:
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team Damozelle”