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Product & services pricing
3.75/5
Chance of future purchase:
4.29/5
Shipping & packaging:
0.00/5
Customer service:
4.25/5
Return/Replacement policy:
0.00/5

Verified
4/5

2023-09-16

website outdated

"Some bras are discontinued so remove them. When you click on some the colors dont come up correctly to know the name to place the order. Some you click on the picture of a color and only beige is listed. The site could be better. The products are great. "


Rep reply posted 2023-09-26
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

We apologize for any inconvenience you experienced while placing your order.

We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make an informed shopping decisions. However human errors happen and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.

If you face any such issue in the future, please feel free to contact us by calling us at 866-316-0162.

At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Damozelle


Verified
5/5

2023-09-10

Love the name!

"Their quality is very good! They last a long time!"

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Rep reply posted 2023-09-14
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
1/5

2023-09-14

Worst customer service ever! Easy Return Policy...No way!!!

"I have been trying to exchange my items since Monday...it is Thursday and no one can give me an answer...this was an order for my mom and she lives in Mexico...she is leaving this weekend and I was promised to receive my items before Saturday... I told them that if I couldn't have it by that date that I wanted a refund, but they told me that I would receive it by that date. Today I finally received a phone call from them informing me that I will not receive my items before Saturday...it will take 4-5 business days to receive them...Now I don't have my money back, and I no longer have time to order my things from another retailer."

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Verified
2/5

2023-09-13

Aggravation and wasted time.

"Spent 1/2 hour trying to place order to my new residence and kept being told that I already had an account. I want my order to come to my new address in Tallahassee, Florida and NOT sent to Santa Rosa Beach. So now I do not know where the order is going."


Rep reply posted 2023-09-14
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order. We are shipping this order to Tallahassee, Florida as mentioned in the order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Damozelle customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
3/5

2023-09-10

Confusing app

"Purchasing is never very clear. Always takes a couple of tries."


Rep reply posted 2023-09-14
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
3/5

2023-09-08

FSA verification was poor

"Shopping was easy - checking out was nearly impossible."


Rep reply posted 2023-09-14
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
5/5

2023-09-05

Special Bra's

"For ladies, who had a mastectomy, we have to wear a special bra. It's hard to pay that much on 1 bra"


Verified
5/5

2023-09-04

"Easy to find products &payment."

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Rep reply posted 2023-09-05
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
1/5

2023-08-30

hCaptcha

"I couldn't create an account because I couldn't see what the hCaptcha was asking me to do. I gave up."

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Rep reply posted 2023-09-01
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
5/5

2023-08-24

Smooth

"The website was easy to maneuver. Smooth!"


Rep reply posted 2023-08-26
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
5/5

2023-08-29

"Let you know after I try the bra on and wear it."

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Verified
5/5

2023-08-10

Ready

"Fast, easy and affordable!"

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Rep reply posted 2023-08-14
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
1/5

2023-08-14

Waisted 2 hours

"@ hours of attempting it to take my charge card"


Rep reply posted 2023-08-23
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
5/5

2023-08-10

Bestie ****

"10+ tr. old just burst. You were easy to find, and inexpensive Thank you!!"


Verified
4/5

2023-08-09

Hard to checkout

"Try to checkout several times, hard to process order at checkout. Only want one bra to see if i like it, before ordering more "


Rep reply posted 2023-08-14
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Damozelle”