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Product & services pricing
3.69/5
Chance of future purchase:
4.25/5
Shipping & packaging:
0.00/5
Customer service:
4.25/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-07-05

TAG STAYED ON SO I COULD REPLACE MINE/I KNEW ECXACTLY WHAT I WANTED

"GREAT - NO HANG-UPS! I HAD THESE FOR A VERY LONG TIME BUT LOST ONE WITH TRAVELLING - NEEDED A REPLACEMENT SO I ORDERED 2 SETS!"


Rep reply posted 2023-07-08
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
5/5

2023-07-03

"Good shopping experience. Have not received or seen the product as yet."

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Rep reply posted 2023-07-08
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Damozelle, customer satisfaction is of utmost importance and we hope to meet your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
4/5

2023-06-28

"Used website for first time. "

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Rep reply posted 2023-06-28
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
5/5

2023-06-24

"This is my second purchase with Damozelle. I love the company and service, but would truly like to receive free shipping.
Thank you.
"

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Rep reply posted 2023-07-31
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.

Currently, we are not offering free shipping on our website but you can stay informed about such and many other promotions by subscribing to our newsletter.
For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
2/5

2023-06-21

"It was hard to figure out my size. This is the 3rd try. It's expensive to return it.
$25!!
"


Rep reply posted 2023-06-27
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

We would be happy to assist you in placing the order over the phone. Please call us at 866-316-0162 or 203-616-2850 Monday through Friday from 9:00 AM EST to 5:30 PM EST and a customer service agent will take care of your needs.

At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
5/5

2023-06-18

Easy As Pie

"All of the bras had extensive information about them and so I didn't have to research anything on another site. I know my bra size and Damozelle carries my favorite brand so nothing could be easier!"

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Rep reply posted 2023-07-31
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
3/5

2023-06-15

Sizing is conf

"Please help demystify the the prostheses sizes and equate to cup sizes. Also say this bra size will fit a 9 or 8 prostheses or whatever size is needed.
This could all be much simpler with a little more information that the customer can understand
"


Rep reply posted 2023-06-20
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.

We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make informed shopping decisions. However human errors happen and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.

If you face any such issue in the future, please feel free to contact us by calling us at 866-316-0162.

At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Damozelle”


Verified
4/5

2023-06-13

"order was hard to submit "


Rep reply posted 2023-07-31
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
3/5

2023-06-13

"My therapist showed me how to order on her own laptop. I find the website to be difficult to find exactly what I want. I almost gave up but my therepist sad I need to get it."

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Rep reply posted 2023-06-20
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order. We would be happy to assist you in placing the order over the phone. Please call us at 866-316-0162 or 203-616-2850 Monday through Friday from 9:00 AM EST to 5:30 PM EST and a customer service agent will take care of your needs.


We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Damozelle”


Verified
4/5

2023-06-04

easy to order

"I had to save up to afford them"

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Rep reply posted 2023-06-16
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

At Damozelle, compassion and empathy for our customers is a core values. We are a conscientious company that is trying hard to fulfill our customers’ needs for medical supplies through every possible avenue in these times of extreme demand and supply challenges.

As you may know, we are in a period of unprecedented times and certain products are in high demand everywhere. The hike in prices is only because either our procurement price is changing or we are paying more than we ever had to for shipping these products to our customers as well as to sustain our cost of operations.

We have tried our best to keep most product price changes within 5%-10% of our old prices, but it may fluctuate for certain products.
We are committed to continuing operations as far as possible to ensure our customers still get the necessary products they need for their health and wellness.

Thank You,
Team Damozelle”


Verified
3/5

2023-06-05

"It wouldn't let me enter an expiration date!"


Verified
5/5

2023-05-31

GREAT PRODUCTS AT GREAT PRICES

"Particularly good source when you know what you want and you know your size. I have never had to reach out to customer service."

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Verified
5/5

2023-05-30

Great Service

"Very thorough and very simple. Appreciated very much. I will shop here again. Thank you very much."

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Verified
5/5

2023-05-29

"Clear web site for sizing if the bra fits I will order again."

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Rep reply posted 2023-05-29
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team HPFY ”


Verified
5/5

2023-05-28

Comfortable

"Easy to use great sales quality items"


Rep reply posted 2023-05-29
A rep from Damozelle, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Damozelle”