"Very easy to look for products "
"I found what I wanted. The price was fine. The website is organized. It would make shopping easier if the Filters were improved. For example, I had Search results that included Bras and many other types of items. I wanted to filter on Bras and then Size, such as 36-A. I couldn't do that. It gave me Brand as a selection and then under Size, it had things like Small, Medium, Large. Other than that, it is a nice website with a good variety of items. Thanks for asking for input."
"I have ordered ABC Style 105 bra twice from your company. Very disappointed that it has been discontinued.
"
"Great quality with comfort and beauty. My size and colors are available. "
"Finding out the sizes it confusing! What is 2XL in a seamless bra? Ended up choosing a soft form with adjustable fiberfill in case I got the size wildly wrong. Figured that was a good start!"
"could not order on line, called for help and they said oh well that means not available, nothing on website says this"
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Damozelle”
"Multiple sites and multiple coupons forcing to sign up to newletters but very few work "
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you.
We run different promotions every few weeks and there is a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Damozelle”
"We moved but the online shopping wanted me to add my previous zip code. Dumb!!! Hope it gets here."
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"I had mascectomy on one side and prosthetics is bigger than bra"
"I’m hoping that the new items will fit the camisoles looked comfy. I had No problem at all scrolling through the website "
"Hopefully this bra helps make it easy to put on. I’m having trouble with closure in the back. The front should be easier."
“Hello,
Thank you for taking the time to share your valuable feedback.
We would like to inform you that redesigned by a best-seller, this Nancy Non-Wired Front Closure Bra features both front and back closures, ideal for women with limited range of motion.
At HPFY, customer satisfaction is of utmost importance, and we hope to meet your expectations.
We hope you will continue to trust us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Tried to hv a chat with your staff kept texting but could not send my question "
“Hello,
Thank you for taking the time to share your valuable feedback.
This might have happened due to some system glitch. We request you please try again after clearing the browser's cache.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY”
"Estoy muy satisfecha con el producto "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Site was not clear as to why I couldn't order an item. Upon chatting with a customer service rep. discovered it was on backorder."
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"As a Breast Cancer survivor it is hard to find mastectomy bras that fit well. Most woman whether they are a survivor of Breast cancer or not wear more than one Bra per week and Bras are expensive. The pricing on this site is good for most of their products. But I don't get the point of earning rewards with this company if you can't combine them with discounts they advertise through emails. Shipping and taxes are more than the discounts given. "
“Hello,
Thank you for shopping with HPFY.
As per our policy either a discount coupon or reward anyone can be applied to a single order.
As a reminder, rewards can be used on any purchase up to 6 months from the date of the transaction in which the rewards were earned. For more information on our Reward Dollar Program, please visit -https://www.healthproductsforyou.com/rewarddetails.html
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you,
Team HPFY”
A rep from Damozelle, HPFYCustomerCare, has responded:
“Hello,
Thank you for placing your order with us!
Due to the supply chain delay issues, our order volume has significantly gone up and as a result, some of our items are out of stock. In these times of unprecedented surge in demand, we are trying our best to continue to source products for you and will keep you informed of any backorder issues we face.
We want you to know that, as always, your health & wellness is our top priority.
All of us at Damozelle are thinking of our customers at this time and wish you well. Please know that we are here for you.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
Thank you again,
Team Damozelle ”