"The discount offer didn't work the first time but I caught it and went back the next day and it worked"
"Shipping charges are ridiculous"
“Hello,
Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.
Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of shipping process.
We do run promotions every few weeks for reduced price shipping. It may fluctuate for certain products and location. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Damozelle”
"When I clicked on the size button, it popped up a blank square. I had to call and they were not sure either. I will amend my review if the order is good. - That was the first review. Now on to reviewing after receiving total order. 1) All items are quality. 2) All items were less expensive on this site compared to other sites. 3) This company does charge for shipping, but I know that they spent more in shipping than what was charged. 4) All items were packed in a way that kept them safe and clean until I opened them. 5) I will order from this company again."
“Hello ,
Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.
We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make an informed shopping decision. However human errors happen and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.
If you face any such issue in future, please feel free to contact us by calling us at 866-316-0162.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Damozelle”
"This is the first time ordering from HPFY and I would like to sample the product before giving a more detail review."
"Website showed a lower price than what appeared in my cart "
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Damozelle”
"Took me a while to find what i was looking for. "
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Damozelle”
"It is the only place that I can get these.Thsnk you.Have a wonderful day."
“Hello,
Thank you for taking the time to share your valuable feedback.
At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Damozelle
”
"LOVE THE BEAUTIFUL SELECTION OF PRETTY FEMININE ATIRE.MAKING IT QUICK & EASY TO ACHEIVE MY GOAL! "
"Quick and easy ordering. Hope the hooks are the correct distance apart. That information was not provided."
“Hello,
Thank you for taking the time to share your valuable feedback.
At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Damozelle
”
"Website easy to navigate. I was very pleased with the access to the information on the products"
"Kind of confusing when wanting to order more than one item."
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Damozelle”
"discount code did not work"
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you.
We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Damozelle”
"difficult to create account"
"Had pacemaker put in I need strapless bra. I have ordered bras from you and they are excellent. Hope strapless bras are also"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Damozelle
”
"Why can't I just order without creating an account and password??"
“Hello,
Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.
For retrieving your password, please click on the ‘Forgot your password’ link on the login page. You will receive an email with your temporary password on your registered email address. You can then login using the temporary password and can change that anytime you like. In case, you do not receive the email, please check your spam folder.
If you still face any problems logging in or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Damozelle”
A rep from Damozelle, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you.
We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Damozelle”