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Verified
5/5

2006-01-19

"Dangerden always impresses me with their very fast shipping. With a wide selection of products, you can build a WC system to your hearts content. The custumer service is responsive and polite. It is hard to discern any flaws as each time I make a purchase, their service is excellent, even after I've received my product. Don't hesitate to purchase from this store as your experience will just be as great as mine. Highly recommended!"

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Ease of ordering online
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Being updated on the exact date the delivery was sent
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Verified
5/5

2006-01-19

"I came to Danger Den's website because many of the products I was looking for were out of stock at several websites. Danger Den had everything I needed."

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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2006-01-18

"Updated, 08/11/2006: My system is still running beautifully! I'm upgrading to Black Ice GT 240 radiator to make the cooling more efficient. Note: DD now offers a slimmer GPU water block for NVIDIA SLI rigs - the Koosah. I had to mod my blocks, so it's nice to see DD keeps refining their products: http://www.dangerdenstore.com/product.php?productid=231&cat=48&page=1

I did weeks of research, before jumping in with both feet on the water cooling band-wagon - a little OCD, perhaps? :-P I read tons of articles & reviews about every major water cooling maker, and their products. I weighed pump designs, tubing philosophy (1/2" vs 3/8" vs 1/4"), and product design and quality. Danger Den is right up there at the very top - beautifully designed & finished products that also happen to have top-notch performance! I think I'm going to have to put a window & some UV lighting into my P180 case! ;-)

In the end, I chose DD TDX CPU block (socket 939), and 2 NV-78's 'Prepped for SLI' - a design you can't get anywhere else but at DD. I need the ability to choose the configuration of my inlet/outlet ports on the GPU coolers, to match my case (Antec P180) & motherboard (ASUS A8N32-SLI) configuration - the bottom SLI slot will need to have both ports pointing up to avoid hose/barb running into the case wall.

I got my TDX CPU block, pump, Black Ice Extreme radiators, reservoir & Clearflex (Tygon at a fraction of the cost) tubing at voyeurmods.com, before I realized I could have gotten everything I wanted right from Danger Den. Both sites have good web page design & ordering interfaces. In the future, all of my DD products & accessories will be ordered straight from Danger Den! I see a pair of Maze4 motherboard chipset coolers (i.e. northbridge/southbridge) in my future...now if there was only a solution for water cooling the 8-phase power circuitry around the CPU!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-01-18

"This is my second order with Danger Den and I must say I am very pleased. The first order cam within days. The website is very efficient and all product are well described. The only thing I would like to see, and it is not a huge drawback, is more pictures. Most pictures are of the item but I would like to see some pictures of the hardware installed on the intended product. I know this is impossible for every product but even a rough sketch would be sufficient. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Web site being easy to use

Verified
5/5

2006-01-18

"Great service.
I am a returning buyer, due to DDs ability to meet the needs of its customers. Their blocks are top notch, with prices that cant be beat, and the shipping you expect from online stores. A very good experience!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Ease of checking delivery status
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Delivering products damage free
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Verified
5/5

2006-01-17

"Great Products! Great Price! Great Service! Great Support! The best online retailer of performance liquid cooling equipment."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-01-16

"2 months of reading,2 months of trying different cooling applications and I continue to return to danger den and finally today took the plunge into their cooling solution. I tried the rest (thermaltake,asetek,swiftech) and settled on the best Danger Den . Got the goodies in quick time, had some problems and posted on their website and got a personal phone call from them to help fix the problem . I am running at 33 c with no fans on ."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-01-13

"Danger Den has never let me down on any aspect of being a retailer of products. They have answered all questions accurately and thouroughly that I've done through email and phone, ship items rapidly, and support their hardware even after the sale. And they do PayPal via credit card AND e-check, which is a plus for those of you without logos on your debit cards. There is simply nothing I've had to complain about, and I'm normally a picky grump!

Last ordered on the fourth, and I accidently placed it twice. I called their number on the e-mail reciept and they answered it on the 2nd ring and happily cleared this up.

And then you get to their actual product and it's just icing on the cake. You hear about DD all over the place and we all know they perform. So why hassle with the middle-man retailers and just get it straight from the source. Their service is A+.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2006-01-10

"DangerDen.com provides a great store and even better products. I especially appreciate their tutorials and kit prices."

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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
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Verified
5/5

2006-01-04

"Danger Den staff was very knowledgeable about product questions. Their site was easy to use and the pricing was definitely fair. Overall I would do business with them again and reccomend to anyone looking for quality cooling products. Keep up the great work guys!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
4/5

2006-01-03

"Orders have been smooth. Never had to much of a problem"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-01-03

"Excellent assortment of products at a very fair price. Dangerden even ships by Fedex, which is very important for Canadian buyers, like myself, who want to avoid the enormous brokerage fees associated with UPS. For your watercooling needs, dangerden is the place to shop!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Verified
4/5

2006-01-01

"Easy transaction, really like reading the user reviews on the items page helped me decide on the correct item for my needs"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
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Making decisions on their own
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Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-12-31

"Outstanding products. Fast service. Reasonable shipping. After researching many other water cooling solutions, they really have the best products for the money. I will be buying from Danger Den again for my next system."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-12-31

"Quick and fast responces to questions and items bought are shipped very quickly."

Detailed Review Benchmark + -
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused