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5/5

2003-03-19

"After fina;;y deciding to take the "plunge" into watercooling; i research mamy, many products on the internet but felt that the technology available to the publichadn't matured yet.

Nothing struck my fancy as far as reliability.

Then i came across the "maze" waterblock after reading the high reviews overclockers.com gave the design.

There appeared to be no design flaws and it looked rugged so I invested in it.

When it arrived I marveled at the machining quality!
You see I'm also CNC certified machinist and have been making my own waterblocks for over a year myself!
Well,I tossed all mine in a box and put total faith in this copper "wonder"!

Returning to the website, i followed up with orders for a radiator, waterpump, fan,etc.

I assembled the system and it works great!
The radiator is more than enough; I could probably even do without radiator fan!

Delivery was prompt, service support (e-mail) was courteous and quick!

Even though I overtightened a fitting causing cracks in lucite cover still no leaks!
Good design!

My only complaint would be that copper as an effective heatsink is a very heavy element!

I recommend solid mounting!

I'm so impressed that I just ordered parts for second water cooled system from Dangerden!

If your looking for cheap, second-rate or shoddy quality look elsewhere,
Dangerden is the Rolls-Royce of quality!

"

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2/5

2003-03-15

"I bought an AMD kit from them not too long ago, great quality. I had one problem though, the clamps they sent me were too big for the hose i used. I emailed them with the problem, but I have yet to get a response from them about it, and it's been a few weeks ago. But, again great quality products, they could work on the customer support though. There's my 2 cents. "

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Delivering products damage free
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Being updated on the exact date the delivery was sent
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Being easy to reach
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Being trustworthy
Making decisions on their own
Being knowledgeable
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Customer service resolving problems
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5/5

2003-03-12

"The guys at Dangerden are corteous and supportive. They help me to sort out all the
items and all the doubts I could possibly had
about my first watercooling system.

Thank you very much again for your support and
keep doing the excellent work.
"

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5/5

2003-03-10

"Great Job Guys,
cheers out to the gang and especially Dano for all the help!

Jer
"

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Delivering products damage free
Delivering products on-time
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
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Being trustworthy
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Customer service being easy to reach
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2/5

2003-03-09

"I love the products, but the shipping and tracking is how shold i say, not up to standards. I suggest redoing your website and getting better shopping cart and tracker. "

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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
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Customer service being easy to reach
Customer service resolving problems
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5/5

2003-03-08

"Excellent quality waterblocks. Parts were shipped on time and with minimum hassle. Email questions are answered in less than a day."

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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
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Customer service being knowledgeable
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5/5

2003-03-08

"Danger Den definitely has a top notch block. I bought a Maze 3 waterblock from them and it's keeping my overclock cpu cool. Their customer service is great. They answered my emails fairly quickly. The only complaint I have with them is their shipping time and order tracking. It took them almost two weeks to send my order. I sent them an email and they apologized for the delay. They even shipped the order 2nd day air and their expense. They also need a better way to track orders. Sometimes my order tracking number would work and sometimes it wouldn't."

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3/5

2003-03-07

"Orderd from sweden, the're great... alltho this time they were slow in responding to my email resulting in my order being shipped before I got a chance to remove a object from my order :/ wich caused me some problems..."

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5/5

2003-03-06

"Excellent Service. Dan and the Gang have always been quick to respond to email, and know everything there is to know about their products. They are very helpful, and always have insight into what might be wrong with a setup, or whatever... and they are very open to outside ideas.

I highly suggest them, and their products are top notch...
"

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Is committed to quality products and services
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-06

"This company is great. I have ordered from them serveral times over the years and they have always delivered a quality product. They have good communication and package things very well. I will continue buying from them as long as they continue to be the best."

Detailed Review Benchmark + -
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
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5/5

2003-03-05

"they were fantastic
i forgot to order 2 things, so i emailed them and they added the items to my order, shipping them WITH the first package to save on shipping
they also custom fit chrome fittings into my reservoir, a slightly risky operation that they offered to do for free when i asked
excellent products as well!
"

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4/5

2003-03-05

"Have already ordered the entire package from them (radiator, tubing, clamps, pump, relay, chemicals, etc) and all are working great. I am glad my first experience with water-cooling has been a pleasant one!

I ordered some more smaller products from them and had a problem with the shipping not going out in time. Asked (and paid for) 2nd day air shipping on a Tuesday order so as to receive the items before the weekend; however, they didn't ship the items until Thursday...and wouldn't do anything to resolve THEIR error. Unsatisfactory!

Lesson: Call and make sure they are processing their orders in a timely fashion, you may not get it when you think you should.
"

Detailed Review Benchmark + -
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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own

5/5

2003-03-05

"The best water cooling solution on the market in my opinion. When the Jerkov's at Swiftech wouldn't return my calls, I got on the hotline to Danger Den, and they hooked me up with the goods and told me what was what. Excelent products all around, And great tech support."

Detailed Review Benchmark + -
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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-13

"Ordered from them once before, item shipped Same day, ordered again couple days ago, took 2 days for items to ship. got tracking immediatly 3 days later the package was Still in Portland at the Fedex Office, called fedex to find out what was wrong said something was wrong with shipping label / address and they had sent it back to dangerden, so i called Danger den and Talked to Teri and told her what fedex had told me, told her i needed it by friday, so she said she would ship it out tomorrow Via Fedex overnight Free of charge on upgrade shipping. got an email from her saying Fedex wont ship overnight to me but she went out of her way and went to Post office and shipped it there so it would be here by Saturday, Talk about service... Will defenitly shop here again!"

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5/5

2003-02-08

"I have bought stuff from DangerDung, as we comically refer to them, for several years now, and their service has always been slow, but steady. Their product is the best out there tho, and frankly, I wouldn't buy anything else for a water cooling application. Their blocks are simply of the highest quality I've ever seen, and fortunately, they also sell tubing, etc. that both matches and accelerates their blocks. For Water Cooling, don't look anywhere else but here..."

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