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Verified
5/5

2005-12-20

"They had the best price I could find on small quantities (1 each) of Canon-compatible ink cartridges. (Other places had cheaper unit prices but exorbitant shipping costs.) I ordered on Tuesday and received the package via USPS the following Tuesday -- shipped from FL to OR."

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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
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Ability to determine if a product was in-stock real time
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Ease of checking order status
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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Delivering products damage free
Overall technical support
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Verified
5/5

2005-11-09

"Unbelievable!!! The item I purchased sells for up to $50 including shipping. I bought it at databazzar.com for $12.25 INCLUDING FREE SHIPPING!!! (NOTE: They provide free shipping on ALL their products!) And I received it TWO DAYS LATER!!!

CHECK THESE GUYS OUT!!!!!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Ease of checking delivery status
Overall technical support
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Verified
5/5

2005-10-04

"Some of the fastest shipping ever and exactly what I ordered. No fuss and I saved about 50.00 dollars on my printer ink. Now that's bazaar. "

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Is consumer focused

Verified
1/5

2005-07-29

"Poor customer service. I was sent the wrong product.
They sent me an email stating the replacement had been shipped and another email would be sent with a link to print a return label. After not receiving either, I called and was told the product was not in stock and the order had been cancelled. I was supposed to receive another email with the link for returning the product I received. I still have not received that email. I will not order from this company again.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
N/A
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
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Being easy to reach
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Overall customer service
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Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2005-07-29

"Epson ink cartridged shipped very quickly, and e-mail with Post Office tracking number was also sent immediately.

Cartridges were genuine Epson, although they were the T007 and T008 (instead of the advertised T007201 and T008201). They appear to be the identical cartridge, and if they perform the same, I will order from them again.

Packaging was OK. Cartridges were in their original cartons, shipped loose inside a standard shipping box.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
N/A
Is easy to do business with
Is committed to quality products and services
N/A
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
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Being easy to reach
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Overall web site
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Web site reliability
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Verified
5/5

2005-06-02

"Placed an order for black and colored Epson ink. The order shipped within a couple days and also arrived a couple days after that. No problems experienced with the order."

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Verified
2/5

2005-03-01

"DataBazaar blew an opportunity to make a more than $50 sale off me.

I placed an order for some printheads that I needed, and it was delivered February 28. Inside the box was a coupon for DataBazaar for $5 off a purchase over $50. At 11:15 Central Time I added $50 of items in my cart and tried to use the coupon code. It did not give me any discount, and it seems the reason for that after much investigating is that the system had the coupon expire at midnight EASTERN TIME, thus the coupon's expiration date was not honored for any customers in Central, Mountain, or Pacific time.

This proved very frustrating so I called and left a voicemail immediately so they could see that the timestamp was at 11:15 Central Time. This morning a woman from China called me and told me that DataBazaar would not honor the coupon or give me a new coupon. I emptied my over $50 in supplies from my cart and DataBazaar won't get my business.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
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Being easy to reach
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Being trustworthy
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Resolving problems
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Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2005-02-28

"The product arrived damaged due to ridiculously poor packing. But they made it right. I ordered two soft reams of printer paper, which they just tossed in an oversized box without any packing material at all. Of course the corners of the paper packs were bashed and crumpled. It was easy to get to a Customer Service person (outsourced to the Far East, but competent although kept putting me on hold). He pressured me to accept a replacement rather than a refund. The replacement was shipped the next day and arrived promptly. It had a minimum of packing but that was enough to get it here in good condition, and they paid for the return shipment."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
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Verified
4/5

2005-02-03

"I placed an order with them and received an automated response on 1/19/05. Waited a week before following up with phone call. Spoke to a rep who in turn said she would look into the matter and a promise to phone back in 30 mins (phone rep did not call back) the product finally arrived yesterday 2/2/2005.

The product that I ordered seems to be working just fine, but the customer service really needs help.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
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Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-12-20

"Great store quick service super prices. Had one item mistakenly left out of my last shipment a quick call to customer service and the item was on its way.

UPDATE: I have continued to use databazzar to supply refills for my Epson printer. I have received both the US versions and the taiwan versions depending on the order. Both appear to be equivalent genuine Epson and work with no issues.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
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Being trustworthy
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Resolving problems
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Being easy to reach
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Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-11-03

"Ordered epson Ink. easy to order. great price. fast delivery."

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Verified
2/5

2004-10-18

"I ordered some Epson Color Ink cartridges from Databazaar. Their web site pictured the USA version box and said "At Databazaar we sell only brand new, genuine ink cartridges and toners in their original retail boxes, just like you would buy at the store locally or direct from the manufacturer". Sadly this is NOT TRUE. What I got
was the Epson "FOR USE IN TAIWAN" version, with Chinese? lettering. This is bait and switch in my opinion. Definately NOT available "at the store locally". How come they dont use the Taiwan box picture on their website? They pay much less for the Taiwan version than the USA version, yet the price does not reflect it. I will say I did get
confirming e-mails and quick shipping, just not what I thought (based on their website) I was ordering. If you are looking for the genuine USA version of your cartridge, dont buy from Databazaar.
"

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Verified
1/5

2004-09-23

"Ordered a single replacement toner cartridge for a LaserJet 3150 printer. Received confirmation that the order shipped out via Fed.Exp.ground on 9/13 As of 9/20,I still hadn't received my delivery. Databazaar guarantees delivery within 3 - 5 business days, so I called customer service on 9/20 and advised I hadn't received delivery yet. I was told package is scheduled for delivery on 9/24. When I mentioned that was well beyond the 3-5 days stated in their shipping policy, I was told that they'd have to check with Fed. Exp. and get back to me. Needless to say, customer service never called me back and as of 9/23, I still hadn't received my delivery, so I called yet again. I s/w a different rep this time. She told me the same thing as the rep earlier in the week, only now there was suddenly an unexplained shipping "exception" problem with FedEx. We'll see if she ends up calling me back. Neither representative offered to do anything to either expedite the delivery, or discount the cost of the order for the inconvenience. I should have ordered the cartridge from Costco online for $2 more. While DataBazaar may have very good prices, I am less than impressed with their customer service and responsiveness. "

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Verified
5/5

2004-08-03

"Great prices on HP ink cartriges, Easy website, I plan on making future purchases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service being trustworthy
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-06-27

"Ordered Inkjet Cartridge, Excellent Prices, Prompt delivery"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site