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Verified
5/5

2013-09-17

"I bought several times on DealExtreme - DX, items are always cheap and very good quality, delivery is normal (not so fast, non so slow), customer service is very kindly and helpful."

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Verified
5/5

2013-09-17

"Great site, this site is extremely great, I've completed 3 order from dx an all of them are free shipping, even my order that just $2 value. Many unique and usefull product in this site, shipping is take 1-2 month after the order, but this is free shipping after all."

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Verified
5/5

2013-09-15

"Best online store.
Free shipping. Delivery to Ukraine takes 25-35 days.
Product images in the picture online and in live always coincide.
Goods has tolerable quality (comparable with prices). Some of the prices are too high, but the free shipping covers most of it.
Fragile items are packed well (although the packaging of major stickers they are bend not the best way.)
Acknowledges own mistakes, which is very valuable and a sign of good trader who values their customers.
If any item from your order is not enough - they send piecemeal (plus: the fact that you get as soon as possible; negative: the track number may be on the absolutely essential for you parcel, and as long as the parcel has arrived - you do not know what in it).
The store has a system of awards for real reviews and credit system.
"

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Verified
5/5

2013-09-13

"Just simply awesome store with cheap items+ Free shipping. Great customer service, always helping with problems. Only downside is the shipping time, but if you're not in a rush, then you should definitely order from dx


Someone said on his review that packages arrive in bad condition, mine have all arrived in perfect condition, if your package looks damaged, blame your postal services.
"

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Verified
5/5

2013-09-13

"I have ordered stuff from DX.com twice now and have been completely satisfied by the service both times.
There was an item that came DoA in my recent order but they immediately rushed out a replacement free of charge when I contacted them about it. The service representative was very cooperative and courteous too.
I can see myself buying stuff from there in the future also.
"

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Verified
3/5

2013-09-12

"I heard about the website many years ago and was told everything was shipped right to your door free -no catch. I was very excited about this so when I got home, I explored the site for hours on end and added several neat but useless gadgets to the cart. Checked out and came about a month later. Amazed that everything went so smoothly, I became addicted and have become a long term loyal customer. Until recently, every order I placed since about a year ago, not a single shopping experience went well. I would always receive at LEAST one wrong item in my purchases (usually 5+ items) and this drove me to absolute frustration as I patiently wait about a month or more every time. Either the sku to the item that i ordered is correct but is placed on the incorrect item or the sku corresponds to the correct item but is placed on something entirely different. Sometimes the item arrives defective (electronically defective not damaged in transit) and sometimes the item I ordered does not match the written AND pictured description. Other times I get lengthy delays because they inform me that they are out of stock and need to restock. Their customer service is very unprofessional. they speak to me using slang terminology such as "u", "r", wanna". Most of the time they apologize and on one occasion they answered my complaint about sending the wrong item with a link to fill out. Every time i asked a question, there I was slapped with that link to fill out. For the refund process, you must take pictures of the item with the sku, the envelope and order sticker attached to envelope. It must be clear pictures and sized correctly to upload. The whole process is not worth the refund for a couple dollars but it's the principal that if they make a mistake, then fix the system so that they are more on top of things. Don't advertise that something is in stock when it isn't and then notifying the customer a week after they paid. Train your restocking team so they don't consistently tag items incorrectly. And most of all, Fire all your support staff who trouble shoots customers' complaints who speak like 13 year old children. Overall, DX.com is a great site to buy low quality goods but at a forgiving price. However it severely lacks organization, professionalism, consistency and customer service. I would definitely recommend this site to a friend but will not hesitate to warn them."

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Verified
5/5

2013-09-12

"I love dealextreme, dealextreme sells really great items cheap, most of the time it is so cheap that it is like 5 times less then in my country. i love how i can buy with a click.
support is great also, i had a problem one time with a defective product, i sent an email to dealextreme, they refunded me with the full price and told me that i can keep the item for myself.

Recommended!
"

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Verified
5/5

2013-09-12

"I am extremely satisfied with the company. They have really good prices for all products. They are willing to help and fulfill all customer wishes (I think that they appreciate every one customer and therefore they do not want to lose single one customer), customer service replies are really quick and helpful. In concideration of all this features, i definitely recommend to buy anything in dealextreme.
funnyel
"

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Verified
4/5

2013-09-12

"As other people i experience a delay of 4 months on my order, but i got the package after waiting some extra time. I asume that the delay wasnt their fault, i think was the post office. Im very satisfied with the website"

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Verified
1/5

2013-09-12

"I ordered two flashlights. The website made me to believe the store is in Canada but it is actually shipped out of Singapore. Naturally, it took a month to get here. Then one of the two batteries was dead on arrival. I requested a replacement but so far I have not heard anything from them. I spent $105 and have a none working product on hand."

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Verified
5/5

2013-09-11

"It really would be a company should not stop buying this site!, And best of all are their very good prices, and the best, shipping is free!.
I recommend my friends and family!.
"

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Verified
5/5

2013-09-11

"DX is the best online shop page, it have great prices and almost everything you can imagine. It's one of myfavorite website."

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Verified
5/5

2013-09-11

"Fast delivery and good price. Good quality products."

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Verified
5/5

2013-09-11

"Todo perfecto. Sobre todo el servicio post-venta. Tuve un problema con el artículo y la devolución fue inmediata."

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Verified
5/5

2013-09-10

"I've had problem with something I've ordered and DX just sent me a new one. It is not only about this, but complete shop is very good and I recommend this shop to every one of my friends. :)"

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