ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2013-08-31

"Took them 8 days to tell me they didn't have my item in stock,
although the webshop suggested differently.
Waiting for the refund...
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-30

"My local mail office didn't warn me about the package arrival so they sent it back. Thanks to the DX customer service I had it back in 10 days paying nothing but a small return fee."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-30

"Great service from DX. I've got a speedometer broken and they change me for one new without pay for me.
The woman who help me was professional.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-08-30

"DX have lot of low price products, some are great, low price, great quality, others very low quality and not so low price comparing, its very importante to view the reviews of others buyers of same product. The time to arrive to Brazil is betwen less than an month to 3 months, but they allways arrive. The few times I need to use rma, and also talking with friends that also buy in dx, tehy always responde satisfactory and quikly, thats the most important thing to make me return to DX, and also the great products for low price, if you digg in the site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2013-08-30

"I have mixed reviews for DX. On one hand, they have a lot of variety of things. I have ordered many things from them and they have good prices, free shipping, and pretty good customer service (from my experience).

The Bad:
I bought a phone charger which did not work at all. I tried to post a fair honest review on that products review page but DX DID NOT APPROVE MY REVIEW!!! This is why the majority of product reviews on DX are positive, because they are CONTROLLED. This is very unfair and infuriating. Since this experience I have stopped shopping at DX.
Another thing, the charger was not the only thing I purchased from DX that was useless...there have been other items as well! (Eg.Lighters)

Be Aware!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-29

"Good store that actually works with the Competence support team!

Everything in the store like it, and a large selection of products and prices are decent. The store happy!
Sometimes have to wait longer than specified in the conditions that the selected item was sent.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-28

"Muy buen servicio.
Precios increibles y buena calidad de la mercaderia.
Para destacar la atención por chat y servicio al cliente ante reclamos, lo resuelven muy bien, son muy atentos y cordiales.
Recomendable
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-28

"Im very happy with the product. He have a good quality with good materials. I recomend this website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-28

"Great e-shop, I am fully satisfied. Cheap, free shipping, products all OK - exactly what I need."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-28

"I like to buy in DX. i had a problem with une iten, but now it´s ok. i recommend DX for my friends and coleagues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-28

"Hello,
I have an old great experience with this seller. In this order i have ordered 5 LED White Light Bulbs to save some money at home and everything was perfect!
A friendly web and very fast free shipping worldwide ;)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-27

"Very nice shop. Good quality, good price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-27

"A great place where you can find anything you may want, and at a good price.

Buts a consequence of being a well-known company, it has a big number of orders per day. Therefore, it takes almost a week after you pay the order to get it shipped.

also, It happened frequently to have items out of stock, while on the website it seemed to be normally in stock. But the Customer service is great!

I will surely buy a lot more stuff from Dealextreme.com!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-27

"I am extremely pleased both with the items and the service. The shipping is a bit slow, but that's only to be expected and besides it's free!

Customer Service: I recieved a wrong item and all I had to do was send them a ticket containing a picture of the item and explain the problem, and then they sent a new item immediately.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-08-27

"Dx a very good shop

Many great products, good price, but if you think look best. I had problems with the delivery, but they were resolved.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges