"the product was not working upon receiving but item was re send so in general i am satisfied but i think the packaging should be better "

"Hallo, ich habe eine Computerplatine gekauft, die wurde nur in einer Tüte! versendet, und kam natürlich nicht heile bei mir an. Man bot mir einen Ersatz an, worauf ich mich sehr freute. Da gab es später beim Versand ein Problem mit einer Batterie, worauf mir dann gesagt wurde es gibt keinen Ersatz bitte wieder zurück schicken. Ich mache dies aber nicht weil ich nicht glaube das die an kommt. Auch bin ich der Meinung, wer sich so dumm beim versenden anstellt sollte doch bitte mal an die Zufriedenheitsgarantie aus der Werbung denken. Hier kaufe ich nie wieder, 2 Sterne gebe ich für den doch schnellen Versand und den schnellen schriftlichen Service. Ansonsten Daumen runter. MfG A.Richter."

"In all of my dealings with DealExtreme I have not been able to fault their product range or their prompt manner in which my orders have been filled and shipped.

The shipping time to Australia can be a long wait However this is not the fault of the DealExtreme Team"

"De la navigation au choix des produits en passant par le prix : rien a redire.
Le contact avec le SAV est tres professionnel et ne manque pas de reactivite et de convivalite.

Les delais de livraison sont long mais conforme a ce qui est annonce.

A recommander "

"DX has a great choice of all kinds of gadgets, although the quality of the products isn't always clear. But the prices are so low that it's well worth taking a chance!
And they are providing good service when you're not satisfied."

"Warranty issue with flashlight. Sended a request (filled in the form) with a picture. I had a very fast reply and got the Flashlight replaced. So: Good company, good prices and good service!!"

"Worst experience of my life.

I have ordered a Basic Common GoPro Outdoor Sports Kit in 1.XIII.2015 . When the package arrived, it missed 2 components. I contacted customer service and they told me to resend the package and they will send a new one and they will refund me the shipping fees. I payd 28USD shipping fee and they refunded 20UDS but this was not my biggest problem.
When the new package arrived... it was missing ... the same items.. so i contacted them again,asking if they could send the missing items. They refused and told me to send the package back and ask for a refund.
So i sent it back. payd another 28USD shipping fee.... BUT NOW they wont refund my shipping fee nor the product. They are telling me that they want me to make a PayPall account and do a refund there ( and since there is a problem with theyr returning policy on PayPall, i refused)

NOW they are not replying me . So i`m contacting the authorities and will take legal steps to get my Full refund, both tax fees and autornies fees (if it comes to this).

DO NOT BUY FROM THIS COMPANY.
DO NOT DEAL WITH THESE THIEVES!!! EVER!!!!""

"The product range of this shop and the online store look very good.
But that is all.
Once ordered and payed a product, the good looking is over!
After one week no shipment, no Information, once shippt you get a tracking no which is not known by the forwarder.
If you want to contact the shop you get the next Problem: live Chat not avaliable, no contact email adress avaliable. hundreds of >FAQ answeres whíche do not help at all....
very dissapointing.
Please order only if you have much, much time to wait for your goods...."

"DX has addressed the issue to my satisfaction: Default shipping country and Paypal language now working correctly. Updated satisfaction back to 5 stars....

History of complaint:
I used to be happy shopper at DX until they opened their affiliate in Indonesia. When accessing their original site, some stupid pop-up appeared and after that the shipping destination got defaulted to Indonesia. As my user profile and ship-to information was correct, I proceeded to pay for my order (making sure there were no extra charges). Then I found that they had planted a cookie to pass my language default as Malaysian when logging in to Paypal. This gave me the uneasy feeling that I had some phishing going on, though the site was indeed Paypal and I did proceed with payment. I removed + blocked DX cookies from my PC's as it also impacted payments for other online shopping sites. I tried notifying them of my problem (responding to ****@****) as their online chat / ticket facility was closed and no other way of communication exist.

(I verified my situation with Paypal (such as English as my default login language), prior to writing this review."

"Best site to buy and the content and I believe him.
  Honest in handling and speed in responding to customer request and do not forget the ease of use

And it provides rapid support for any inquiry to the customer"

"DX.com is a very professional site with a nice costumer service.
I recieved a broken product and within 1 day they ordered a new one for me - for free. It took only two emails to get it sent over here.

The delivery takes some time to Denmark, but it is worth it!"

"All you need you have it. Good price, quality sometimes could be better.
Good client attention. Delivery time vary from 1-3 weeks.
good option"

"there are no words to describe my experience with dx.com. the least i can say is that they are my no 1 choice in buying abroad. great customer service, good delivery for bought products and always there to help you with any problem that might occur.
as i said number 1"

"So far I am very very very satisfied with the store. They are selling most of the items I have been searching for and lot of more other. The communication with them is very helpful. Also they would like to help you as much as they could although the mistake was on your side. For example I have not found the battery pack ( button size ) in package with other item and I have asked them for the information if it was in the same package or will be delivered with the different one. Unfortunately for me, it was there, but my son had been faster than me and he had thrown the package out without asking me or checking the whole content of it. Of course he is too small to do that but, not too small to take interesting things and play with them. DX would like to help me with that, and asked me if I would like to have another one free of charge or any payment. I rejected their offer, because it was not their mistake but mine. Sorry for other companies, but this is the way how the seller has to communicate to buyer. By this "issue", I have them on the top of my list of the e-Shops. "

"Great Service, Excellent Deals.

The site offers many affordable products that tend to make good gifts. Novelty items as well as cheap electronics with great customer service.
I would gladly recommend them as the past dozen purchases have largely been a positive experience."