"Excellent reliable store , thou not as cheap as some other but they give real warranty "

"This is horrible. I ordered two tablet s a few months ago. One arrived defective. It was replaced and the new one arrived dead. I have asked for a refund. Since then it has been a nightmare. The customer service are inventing all kind of lies telling me that PayPal refuses the refund, that I need to confirm my PayPal account a thousand times, that I need to wait 15-20 working days for another refund attempt and so on. This is really horrible. I will take legal steps but I just wanted to warn other customers (and I will do the same all over internet). DO NOT BUY FROM THIS COMPANY. DO NOT DEAL WITH THESE THIEVES!!! EVER!!!!"

"Very Satisfied. Extremely good customer service. Fast shipping on products that are on stock. One of them which was out of stock took 14 days to ship, but customer service was very efficient.
Overall, excellent."

"Buena pagina , buenos precios .. segura , esta pagina fue mi primera experiencia de compra en el extranjero y afortunadamente he tenido muy buena experiencia con ella. Me llego un producto malo y me dieron la chance de cambiarlo o devolverme el dinero. Me gusta mucho esta pagina , cumple con todo lo que dice."

"I have placed several orders on DX.com and was only impressed with the service thus far. Even in the event of postage failure that was completely out of their hands they came through and exceeded expectations."

"I have used DX.com since 2015 and I will continue ordering from there. I have ordered 3 times from dx.com and just one dellivery didnt arrived to my adress. dx.com is give the money back after a month so its ok.
The quallity of their product is solid. I have used dx for future. Stuff prices are good and products are not bad at all."

"I ordered a device to be connected and communicating with my PC.
When connecting, my PC immediately reported a fatal error and does not start-up again.
I have a lot of cost repairing my PC and the device delivered is not working at all, while other devices of the same brand from other companies are working fine.
I will never buy anything from that company again."

"DX siempre me ha ofrecido un servicio impecable, pero en la última compra me equivoqué y pedí un Emisora de Radio sin los accesorios necesarios de antena y fuente de alimentación. El problema era complicado de resolver por mi parte en España, así que me puse en contacto con ellos y me ofrecieron cambiar el artículo por el modelo que incluye estos accesorios. Me facilitaron los medios para hacerles llegar el artículo equivocado, me ingresaron la devolución del importe y finalmente pude pedir el modelo correcto. ¡ Insisto !, fue un error mío y DX tuvo la amabilidad de cambiármelo ..... ¡Insuperables, servicio extraordinario!"

"I have ordered from these people in the past and am generally pleased with their service and products. This shipment had multiple items which worked ok except for the aaa battery powered mp3 player sku 352724. There is no sound coming out of this device even after trying 4 different sets of working headphones and checking all the settings. I'm sufficiently knowledgeable about these devices. The problem is with their online return process. The webpage iists on a picture of the defective item but will not allow me to upload it on an android tablet (I had to resend it on a windows computer). I'm currently waiting on a response.

Update: I've changed my initial rating after a few email exchanges with DX. They are sending a new player. Hopefully this one will work."

"Im am very satisfied with the service of DX. I always order my screenprotectors for my phones from you guys.

5/5 rate

"

"Product took longer than expected (almost one month) and it was stopped for customs procedures.
The cost of customs were compensated by DX which was quite appreciate
Unfortunately the product is defected (battery of the keyboard is not charging) and now I am managing the return process"

"Ordered sensors for arduino. They came quickly, efficiently! I advise !!!"

"I already do shopping for some time in the DX and I have nothing to complain about the store, just over the Post Office company in Brazil, which always delays the order, but that's beside the point.
When I had a problem in some order, it was always simple resolution, something that could take a few days but it was always solved the problems.
I recommend DX for anyone wanting to make electronic purchases, because there is a good service combined with a good price."

"Dealextreme username: malaquiasjp
Dealextreme email: ****@****

The problem was solved."

"Ordered an Xiaomi USB light from DealExtreme on August 30th, 2015. I contacted their Customer Service department when I did not receive it within the stipulated "11 to 22 business days". Rather than committing to providing me with a refund, I was repeatedly advised, and I quote: " "we can only apply refund when we get the returned or lost information from the shipping post." Since this item was sent without tracking, the preceding statement is absurd. It simply conveys a ludicrous excuse to AVOID committing to providing a refund. I've contacted my credit card, VISA, and have requested that they initiate a Reason Code 30 (Item Not Received) chargeback to DealExtreme. Needless to say, I do not recommend buying from this company.

Response to DX.com reply:

DX.com has posted a reply which states, and I quote: "The normal ETA is about 2-6 weeks. Since the post office were on Chinese National Day holiday for over a week, could you please wait another 1-2 weeks?" Since September 30th I have been REPEATEDLY asking DX.com's so-called Customer Service staff to provide me with a written commitment to refund my money if my order is not received by Oct. 15. Rather than professionally agreeing to this reasonable offer and suggestion, DX.com's Customer Service staff have vindictively BLOCKED my ability to have any further communication with them. In fact I am currently unable to contact DX.com with respect to ANY of my existing four orders. Therefore my ONLY option at this point is to submit chargeback requests -- plural -- to VISA. DX.com "talks the talk" but fails to "walk the walk"."