"I purchased few items from DX, they will deliver it you on time unless there are unexpected delays like Holiday seasons.It is better to make your order with a tracking number because items will get lost if there is no tracking number. I once ordered an item that went missing using a free shipping option. Although DX replaced the item but still they recommended ordering the item with tracking number. I don't know if it is DX fault or the courier.But DX gave me a gift for what was happened. Its a good thing they done this. A sign that they really care for their customers
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"Purchased a number of items just under a month ago. The main item was a Digital Infrared thermometer. I paid extra to have the items shipped expedited. All the items arrived in just over a week, except the thermometer. I then received a mail saying that the item was sent back by the courier because it had a battery. They said they shipped it again. The shipping number they gave me was incorrect. About a week later I received another E-mail saying that the item was rejected by the courier and that they had re-sent it. Again they gave me the incorrect tracking number. When I contacted them, they said that it was on the way, and gave me another tracking number. Except this says that it has been on the way to South Africa for a week.

Now I did pay for this to be expedited. It looks like they forgot to send it expedited the last time. When I contacted Customer Support they just said I must wait. Really helpful!. "

"Great products, free shipping and low prices!"

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"Everything seems good in shopping from DealeXtreme, but there was an annoying thing while checking out the payment. It requires an extra step of confirmation by providing some photocopy of the card holder's documents which seems unsafe. Except that, every thing was ok."

"Some nice, and less nice products. For the price, you can't argue. Still, service for refund is in place, in case you get bad products!"

"Order a few items in separate ocassion. Arrived in timely manner except for four pieces of 18650 battery. Since the new regulation imposed by the postal agency of lipo shipping its been a nightmare waiting for it. After almost 60 days waiting for it but still did not arrived, open a ticket about the item. DX responded the next day....a few question from them regarding the SKU and the order date. In their investigation, the items is considered lost during transit by the postal agency and DX offer to full refund to my pay-pal account or by store credit to my DX account. I request the option of transfer back to my pay-pal account but I ask them to wait for another week in hope that the item will arrive. The customer service by the name Serena attended my case professionally in replying all my enquiries. After more than a week past by I again contacted/replying my still open ticket and request DX to refund back to my pay-pal account. They responded on the same day and transfered back full purchase amount on the same day. The full refund amount is transfered back to my pay-pay on the same day without problem. DX is a professional seller. Shop with confidence.








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"I've had nothing but good service from DX. Recently, an item I ordered, when delivered, was not as advertised. The customer service I received from them when I explained the problem was exceptional. They are now shipping me the correct item, and have dealt with it very professionally. I would have no hesitation - and frequently do! - in recommending them."

"Free shipping must be the advantage of DealExtreme against other web shopping. Staff service is excellent."

"Good prices but some products are not correctly referenced."

"Good shop and very fast delivery (10 days to Swiss)"

"Great customer service! One of my aux cables i ordered broke right away so i contacted dx and within one day they had responded. My only con for DX is that the shipping takes soooooo long."

"I bought a palette of makeup. It took to arrive, when it came it was with the broken and crumbling with some shadows cover. I believe that DX was not responsible , I think there was not a proper handling on shipping. I contacted the DX and they proposed replacing or value credit. I opted for the replacement , I'm waiting for the product to arrive . After that liked the service that made me and bought other products are still lacking reach. Prices are attractive."

"Average shop, good price.
Delivery could be faster.."

"Mi experiencia ha sido positiva en todas las operaciones realizadas con DX. Muy buena la atención al cliente.
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