"excellent after-sales support"

"Soy de México, la experiencia que he he tenido con esta tienda es satisfactoria, algunos productos tardan 1 mes y eso es normal, son solo algunos artículos que han tardado hasta 4 meses pero me han llegado, pero la comunicación rápida es la que me a permitido permanecer en esta pagina ya que responden en 24 hrs y con otras tiendas tardan en responder mis dudas mas de 1 semana o simplemente no responden. Creo que el problema es cuando llega a mi país, a veces hay mucha corrupción y pueden llegar a robar los productos. Solo me gustaría que hubiese alguna persona que hablase español. excelente DX saludos"

"I never had a problem with dx.
When an item is defective, dx resend or refund, it's very serious."

"I orderd this Item and never received it. Customer servis was very good and they offer me new item! I was very pleased with this and I accept it.

I'm now waiting my new item to arrive."

"Service availability and attitude was excellent"

"Their customer service is non-existent. They do not respond to my emails, ticket requests, live chat, or phone call. I ordered two batteries for a couple of bike lights. They delivered them separately, and they arrived at different times. However, I did not realize they were delivering them separately, and after receiving the first battery, I emailed (through their ticket process) them indicating only one had arrived. By the time I was notified that a second package had been sent, the post office had already sent the it back to dx. DX then closed my order indicating that it had been "Shipped in Full". I tried to communicate with them, and I received no response. They are not answering their phones, emails, ticket requests or live chat. They took my battery and my money and have left me in the dark."

"Very pleased with everything I've purchased till now. Received everything in good order."

"I ordered from them twice and I'll order a third time shortly after I am writing this. They sell stuff that works well and is much cheaper than elsewere (especially for canadians as shipping free out of US can sometimes be a joke). The shipping delay is horrible (never less than 1 month), but it's free so it's ok...i'd pay if I wanted faster service. Products they sell sometimes lack documentation, but you'll be able to work around that most of the time."

"Dealextreme aka DX has been my go to online store for a couple of years now and they keep improving. I still can't believe they can offer such a great assortment of gadgets, tools, even mobile phones and almost anything one can or even can't think of. Best part of it being that the prices are really low, for me (I live in Holland) and the shipping is always free.
Delivery can take some time, sometimes weeks, but all that is stated transparently on the site, and I accept that.
Descriptions on the site are detailed and mostly the reviews helped me further to make my choices.
Customer service is also very good: I received some parts with (inexplicable) slight damage and the customer service was very helpful in sending a replacement or refunding.

Great job, DealExtreme"

"Nice place where you can find interesting and useful stuff. Very good warranty period."

"I just love DX, I am constantly on the look for gadgets and tools to buy. It is so cheap and always free shipping! For the prices they charge, you can't find anything better. And when something goes wrong, they will always refund or re-ship the item within a few days. By far never had any problems, I have been order from them for years. I can spend hours looking at their great deals."

"I liked to buy at DX because of price and sort, but I didn't like because I bought 45,92 but it was charged 47,30 (3% more than the right price), besides the delivery time took too long. The products delivery was apparently stopped during almos 2 months and the total time to arriving was 69 days"

"Reasonable delivery time, great customer and refund service."

"Interesting products, timely delivery, good service, timely refund if goods lost pattern during the delivery of the world!"

"Pour ce qui est du service clientele rien à dire,tres bonne communication et rapidite dans les reponses des e-mail
Pour ce qui est de la reception des commandes,je trouve que le temps dure longtemps et meme tres longtemps
Et enfin pour le rapport qualite/prix je dois dire que c'est satisfaisant"