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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-12-14

"Very fast service with no hazzel"


Verified
5/5

2014-12-14

"Lowest price on the item I ordered. Quick delivery. "


Verified
5/5

2014-12-14

"Delivery is quick, but have not check out the merchandise yet"


Verified
4/5

2014-12-14

"I was emailed an incorrect UPS Shipping and Tracking number and I still do not have the fixture I paid for two weeks later… I phoned and was told that the Tracking number was wrong (which I already knew and was the reason I called in the first place) and that I would receive an email with the correct information and the fixture would be delivered within a day because it was 'in transit'. I don't have an email with a tracking number and I don't have the fixture. Couldn't be Unhappier. Update: December 14: Item received - apparently package was shipped via POSTAL SERVICE and not UPS - hence the 'wrong' tracking number. It is a lovely piece, was finally received in perfect condition and looks great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2014-12-13

"Great website and price! Quick delivery. "


Verified
3/5

2014-12-13

"The product that showed up was misrepresented by the manufacturer. They let me return the product for a restocking fee. Bummer I'm out the $50."


Verified
5/5

2014-12-12

"amazingly quick delivery to my home"


Verified
5/5

2014-12-12

"As described and fast shipping."


Verified
2/5

2014-12-12

"Took over a week for my order to be processed and shipped. If this is the average time, decor price should be more upfront about it in the order. Also, tried using the online chat twice and asked if it was possible to upgrade my shipping to get it earlier and the response I received was "NO" and they disconnected the chat. Incredibly rude and lacking customer service skills. "


Verified
5/5

2014-12-12

"Great experience... Good website w easy checkout. Very good with providing tracking #'s. Everything was shipped out and delivered on time and in perfect condition. "


Verified
2/5

2014-12-12

"The first sink that we received was cracked in 3 out of 4 corners. I did receive a replacement sink in about 1 week however upon opening that package we found that the replacement sink was also cracked. We don't know if the shipper mishandled the packages or they were cracked prior to shipping. Decorprice was attentive to our needs, but we still don't have a sink & it is holding up the finishing of our laundry-room."


Verified
5/5

2014-12-12

"Fast shipping, product was as described."


Verified
5/5

2014-12-12

"Order received as described with timely shipping."


Verified
3/5

2014-12-12

"I have not received my order yet. I had to ask the status. They said it was shipping direct from the manufacturer and could take up to 2 weeks to ship. I was disappointed by this, since it did not state this when I placed my order. Waiting for shipment tracking information......"


Verified
5/5

2014-12-12

"Item was exactly as described, arrived on time and in perfect condition."