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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2020-10-31

Pro filled cart with ease

"I had several complications with what I was ordering. It required lots of customization. Alex was amazing. He took over the cart and matched up everything I needed. Made shopping a breeze. The discounted pricing made it that much more enjoyable."

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Verified
5/5

2020-10-31

"Best service very quick phone response "

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Verified
5/5

2020-10-31

"Your website is a bit challenging. I has a hard time adding the right color mirror"

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Verified
3/5

2020-10-31

Nice Reps, Great prices, but delivery dates way off

"All is good - except for 2 orders now something or other has happened where the expected ship date was pushed significantly back, to the point I had to cancel the orders and then scramble to buy elsewhere. Not fun when your GC is waiting for the products! Also every other website gives a date by which you receive the product ... your "ship" date means little ... no real idea when to expect the product. Finally - what does partially shipped mean!? When there is a group of items, which then are "partially shipped", there is no indication of which one is the one causing the problem or which ones you should expect sooner, vs. the one that is delaying it. Also cancellations are done but you are never notified, so I keep having to check if in fact things were cancelled (you could just send an email when cancellations completed). Like the site alot, and prices, but logistics/execution is lacking and when it is an important item, to get on time as indicated on the site, I am going elsewhere unfortunately because I can't trust your timings anymore. "

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Verified
5/5

2020-10-30

Bailey222

"Great products!!! My house is full of Franke and Toto products."

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Verified
5/5

2020-10-30

1/2-bath upgrade

"Purchased this cabinet because of its better construction quality and elegant, understated look. (Wish the multiple dividers in drawer were optional.)"

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Verified
3/5

2020-10-30

"used amazon to purchase but didn't agree with the extra charge and the item appears overpriced, but only available through your site."

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Verified
5/5

2020-10-30

Beginner

"Easy to order and free shipping is a good value."

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Verified
5/5

2020-10-30

"AWESOME! Thanks for the extra discount and free shipping"

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Verified
5/5

2020-10-30

"quick and easy to navigate"

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Verified
5/5

2020-10-30

"Found everything I needed without trouble. I liked that the product had choices for types of vanity tops, sizes and various sized medicine cabinet! I also had convo with service to double check the true color of quartz!"

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Verified
5/5

2020-10-30

"easy fast and simple to search and buy"

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Verified
5/5

2020-10-29

"GREAT AND AN EASY TRANSACTION"

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Verified
5/5

2020-10-29

Flame

"Great price compared to other sites"

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Verified
5/5

2020-10-29

"Super quick shipment! Love the mirrors. Thank you "

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