"Ink Head was very helpful in assisting with a last minute order. The product was on time and just what I asked for. "
"They did a great job getting our product to us in a very short amount of time. They clearly communicated with me anpit the shipping dates and we found a compromise that worked for both of us. "
"100 emails back and forth and such little information and then could not fulfill 3 different orders within the timeline. One product they did not even have after the processed payment.
Unreliable is the summary."
"I expected my orders to be delivered on 12/27/28
I'm tracking the package for two days it's on PENDING SHIPMENT.
I placed the order on 12/6/18.
I'm disappointed. I was hoping to have this product given to my clients before 12/30/18
"
“Hi, getfitbymj. We appreciate the feedback and apologize for the disappointment. FedEx tracking shows the packages are in transit with the last location yesterday in NM. The order should be delivered on Monday, December 31st. Due to the delays, partial credit will be processed for the shipping paid.”
"I had a demanding client with a tight deadline and the product was perfect, the printing was perfect and they arrived in time to meet the deadline. My client was very happy and that is all I can ask for. I will absolutely use Inkhead again for promo items. ."
“We aim to know what makes our customers happy! We're here to provide you with the service you need, and we appreciate your business. ”
"Title says it all: great customer service, high quality product, and early delivery. Would definitely be a customer again. "
“We appreciate your feedback and business, and we’ll do our best to continue to give you exceptional service! Thanks again, for your business.”
"We love their pens as they work real good for a long time. They dont leave globs of ink and the go until they run out of ink. They even work decent in a greasy environment."
“Thank you, kimm-22947! ”
"Everyone I spoke with (via email) was wonderful, friendly and knowledgeable. The product was great."
“We appreciate the review! ”
"Ben and the staff at Inkhead did an excellent job completing a rush order for me and getting it to our office in time for our event. Their customer service was fantastic!"
“Thank you for your feedback. Ben and everyone at InkHead looks forward to serving you again in the future!”
"Customer service helped get our logo looking its best on our jackets. Very professional service. "
“Thank you!”
"I was very impressed with the quality of the notepads that I ordered but was equally impressed with the efficiency in completing the order and delivering it to me on time."
“We are so glad to hear that everything worked out for you. Thanks for the wonderful feedback! ”
"We ordered personalized jackets for our staff for a Christmas gift. They turned out perfect and we received them about a week after ordering. Would definitely order again !"
“We'll be here for all your promotional needs! ”
"When I hit a snag in the ordering process, the customer service team was there to help! And when I had questions, they were responsive, helpful and full of good ideas! The product I ordered was true to its description and the printing on it was precise. "
“Thank you for the excellent review! ”
" Not good customer service "
“Hi, om-92859. Thanks for sharing but it would be helpful to know the reason for your review. ”
"Pencils came beautiful and we're delivered quickly. All at a great price!"
“Thank you!”
A rep from Deluxe, Jack Splat, has responded:
“Hi, Sara-48952. We're sorry you feel this way. For the first order placed, we advised you about the stock shortage as soon as we received the update from our vendor. You decided to wait for stock and then to cancel. The second order (for the same item) was placed a week thereafter. You requested for this to be canceled as the product was still not available. You can always contact us for comparable substitutes.
”