"I was in the middle of a stressful kitchen renovation and had an inspection scheduled. I didn't
realize that I needed a plumber to hook up gas lines to my appliances when I called them about
ordering a wall oven. Designer Appliances explained the model choices and also confirmed who
I needed to hire to install and pass the inspection. I don't know that I would have gotten the
same service or level of expertise any other place. On top of that, delivery was within the
timeframe they told me and the delivery team was very nice.
I highly recommend them!"
"Great affordable products, fast shipping and wonderful customer service. I plan to shop here again in the future. "
"Designer Appliances is the only place where we do our appliance shopping. Very knowledgeable and customer service oriented"
"
I wanted a microwave that was a push button model without a handle and I needed it quickly because my mother-in-law was coming for a long visit.
After a quick search on their website, I found it (very easy to navigate), the service was great and very fast shipping. I am also very cautious about packaging and the box was in excellent condition.
"
"I really must share this, I am so happy to have found the exact Franke faucet I wanted! I called Designer Appliances on a whim, as I'd just discovered them, and quickly was talking with their Franke Specialist, Ed. He was very patient, going through the specifications and especially describing the finishes. (I am picky about matching the appliances I have).
I ordered a faucet, but when it came it was not exactly perfect, and I wasn't crazy about it. So I called them, and Ed called me back. This time he nailed down exactly what I needed to order. The exchange was seamless and I am totally happy with the look and function of the faucet that Ed recommended.
I appreciate the time Ed took with me and I would definitely recommend this staff to anyone looking for harder-to-find items."
"I ordered a GE profile gas cooktop from Designer Appliances on Friday 11/4/11. The product showed in-stock on the web site. I wanted to be sure, so I called. Michael answered the phone. He told me that it was indeed in-stock and if I place an order on Friday, I should be able to receive it on Tuesday. I did and Michael upgraded my shipping without extra charge. The next day (Saturday) morning, to my surprise, a FedEx truck showed up at my house with the cooktop. The cooktop was packaged very well. I am really happy with the price - $100 cheaper than HomeDepot and I am really happy with the service. Thank you Michael and thank you Designer Appliances! "
"Best place to shop hi-end appliances. Speak to Michael. he is the best. Best price! on-time delivery! you can not ask for more. I highly recommend to people who look for Hi-end appliances like subzero,wolf and miele etc...."
"I had a really hard time. deciding what vacuum cleaner to buy. My son recommended a Miele, but I really didn't know much about that brand. I called Designer Appliances and ended up ordering a Neptune after they asked what kind of floors I have, how far I would have to take the vacuum around my house. I am also very allergic to dust and they explained Miele HEPA system. After I ordered the vacuum and the replacement bags, they arrived less than 48 hours later! The vacuum is perfect and Designer Appliances was really helpful. I'll definitely shop there again."
"Great experience from start to finish! Wasn't sure which exact vacuum to go with. My parents always had a Miele and it was time for me to get one. The knowledgeable staff asked the right questions and made a suggestion and after receiving and using the unit, they were spot on! Thanks again and I'll be back! "
"Ordered. Paid in FULL via Paypal. Customer rep: asked me $110 for delivery charge besides the price of the refrigerator. So I canceled the order. Guess what, they only refunded partially. They stole $18.62 from me called Adjustment fee. Called numerous times to resolve this matter to them. It looks like only one woman works there. never returned calls. Filed Paypal dispute after 3 days later. Bunch of thieves & crooks. Please be very careful! I will also file a complaint to BBB too for them.
Item Sku Qty Subtotal
Whirlpool : ET0MSRXTB Refrigerator ET0MSRXTB 1 $372.49
Subtotal $372.49
Shipping & Handling $49.99
Adjustment Fee $18.62
Tax $0.00
Grand Total $403.86"
"What a nice sales experience. I needed a refrigerator and I started to get paralyzed by my choices after Googling everything.
I called Designer Appliances and spoke with them about a Maytag but after they helped me measure my entry way, I realized
that the model I had chosen wouldn't fit through my doors! They also narrowed down my choices by asking me about my family needs.
That question really helped me figure out what I needed and why I ended up going with a French door, bottom freezer model.
I really appreciate how personalized this experience was.
Thank you Designer Appliances!
"
"wide selection, being able to find the specific high quality products was a big plus. very valuable assistance with the custom measurements and help the selection process. On schedule delivery, and placement as requested. they are willing to go to next level to accomodate.definetly will be in my contact for next purchase. "
"I'm not very comfortable ordering online, so I called the 888 number they had listed. I spoke with a gentleman and ordered my new Whirlpool washer along with a matching dryer that I was able to stack!!
They are located in NJ, I'm in NY, so we scheduled a delivery and installation for later in the week.
The delivery people were very nice. They delivered, installed, and removed my old units.
I'm very excited about all the free room I now have in my laundry room. My old units were side by side and took up a lot of room. Overall a pleasant experience and will call them should I ever need any other appliances. I already recommended them to a friend.
"
"Wide selection. Website navigation could be organized a bit better and specifications could be standardized across products, but in general the site is as good as or better than competing sites. Prices seemed competitive on most items and especially good on the range I purchased. Delivery took longer than I had expected (about a week) but was certainly within reason. The $50 for in-home delivery vs. $20 for curbside seemed a bit steep but still worth it given the low base price. "
"When my old refrigerator needed replacement, I needed the exact size unit to replace it within my kitchen. When I saw that the direct replacement was offered on special ordering with 2 week turn around, I called them. They were very knowledgeable and willing to help. They suggested a more recent unit made by the same manufacturer with identical physical size but a more contemporary appearance which was in stock. I ordered it and received it next day and love it. It was a pleasure dealing with them."