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Featured Review


Verified
5/5

2022-03-02

My first book

"DiggyPOD was excellent throughout. They did a fantastic job of guiding me through the process of self-publication. Their tools were excellent and the directions concise."


Verified
5/5

2022-03-02

Everything I hoped

"Service and product were everything I hope but practically never experience.
It provided everything I needed.
"


Verified
5/5

2022-03-02

great service, great staff to work with

"I have done digital publishing for a long time now and I have not had such quick service and the quality is top-notch. I heartily recommend them. Ed Landry"


Verified
5/5

2022-03-02

DiggyPOD is wonderful

"A friend recommended DiggyPOD to me and I am so grateful. They were efficient and so patient with a "beginner" like me! I also found their website to be very easy to negotiate. Thank you DiggyPOD for a very positive experience. I will definitely use you again."


Verified
2/5

2022-02-28

Damaged Goods x 3

"The 3 deliveries have had damaged boxes. The level of concern on their end is low, so the problem apparently continues. The books look great, but having them damaged due to poor boxes is a drag :("


Rep reply posted 2022-03-01
A rep from DiggyPOD, OsworthKevin, has responded:

“Thank you for your book order, quality is our guarantee which prompted me to personally look into your order following your review. We are sorry to learn some of your books were damaged in transit by FedEx. There are many FedEx touchpoints once the books leave our building. As we sort through the claim with FedEx, please know that DiggyPOD has already begun reprinting the damaged books. Our shipping boxes have been crushed tested to 100#, we ship over a 100 boxes daily to our customers across the United States, unfortunately a small percentage are mishandled by the shipper. DiggyPOD stands behind it's finished product 100%, even if it is the result of being damaged in transit. Please reach out to me directly if you have additional questions or concerns. Thank you.”


Verified
1/5

2022-02-25

Very poor customer service and even the owner of the company hung up on me!

"I was trying to print 600 hard back books. I had some difficulty navigating the website as I am not very tech saavy. After several weeks of trying to reach someone, I finally spoke to a live person. I asked questions and apparently that was considered "being difficult". The owner of the company, Tim Simpson called me and instead of being professional and assisting me, hung up on me! DO NOT USE THIS COMPANY! They are simply the worst. I have never been treated so poorly. "


Verified
5/5

2022-02-24

Thank you!

"First time author they assisted with the needs I had and addressed my questions and concerns thank you grateful! "


Verified
5/5

2022-02-23

Excellent work by DiggiPOD!

"I don't often write reviews unless I'm either really happy or really unhappy, and in this case - wow, DiggiPOD did a GREAT job! Ahead and schedule, friendly customer service, and quality work that is second to none. I couldn't be happier. Thank you!"


Verified
5/5

2022-02-22

Super early delivery

"Our shipment of books were delivered a week before it was promised. We are super satisfied!"


Verified
5/5

2022-02-21

Outstanding Service, Quality, and Speed

"I recently ordered a custom-sized (7.25" x 9.25") softcover book with a 500-copy print run for my tabletop gaming company. This was an important sourcebook for my company; the first for our recent game Night Shift: Veterans of the Supernatural Wars. It was imperative that it come out perfect. DiggyPOD was recommended by a friend of a friend, and I decided to give them a shot. The end result was easily as great-looking as the offset printer I used for my hardcover core books, it seems quite sturdy, and the customer service was outstanding. Responses to communications were lightning fast and extremely helpful. The turnaround time was ridiculously fast--from file upload to delivery was a matter of less than 3 weeks. Best of all, shipping was 100% FREE. I have yet to find a better deal or a better service than DiggyPOD. "


Verified
5/5

2016-09-24

Good Quality and fast delivery at a fair price.

"I always get my books in record time. Less than a week after placing the order."


Verified
4/5

2022-02-16

That's the way I like it

"Website is easy to maneuver, quotes are saved and help is readily available. Finished product was very good. Arrived in a reasonable time inspite of the onslaught of the pandemic "


Verified
5/5

2022-02-15

Author

"I have had a consistently phenomenal experience working with DiggyPOD from start to finish! , too. They are consistently phenomenal from start to finish and I highly recommend their printing services! "


Verified
5/5

2022-02-14

Excelente

"You folks made publishing my book very easy. When I needed assistance I was assisted quickly and professionally. I will be sending you my new book for publishing soon."


Verified
5/5

2022-02-14

DiggyPod always delivers as promised.

"Staff keep totally in touch with you as your project moves through. Very reliable—and a good looking product."