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Featured Review


Verified
5/5

2022-01-25

Super Satisfied

"Smooth and easy, worked just like I was told it would. Co-operative interactions with the staff and super pleased with the product."


Verified
5/5

2022-01-24

Thank you guys

"Always great and fast service thank u so much"


Verified
5/5

2022-01-21

excellent service

"Great quality books. They worked with me notifying me every step of the way at the different stages in the process. Turnaround time was also great! looking forward to working with them again soon."


Verified
5/5

2022-01-21

An Awesome Experience

"DiggyPOD did an excellent job of printing a small order of 24 poetry books - in hardback - for my family. From start to finish I felt "handled" by Valerie. She patiently answered all of my questions and guided me through the process. The DiggyPOD website is VERY helpful and provides an Instant Price for your book so there are no surprises down the road. Unlike many other printers, DiggyPOD converts word documents to PDF for FREE with their online conversion tool. In a little over a month I placed my ordered, uploaded my document and photographs and received the finished product. I am thrilled with it and so is everyone who sees the books. I cannot say enough good things about DiggyPOD and recommend them highly."


Verified
5/5

2022-01-21

My Best Self-Publishing Experience

"First impressions are important. From the moment one of Diggy Pods employees answered the phone you know you have an expert in the business taking care of you. All your questions will be answered, your options explored, and production commitments met.
I just received my third printing order from them in the past couple years. Each time they gave me an estimated delivery time, they beat it! They kept me in the loop on every aspect of my project moving through their facility, and then on to shipping status.
Lastly, the owner of the business contacted me after delivery to make sure I was satisfied and to thank me for their business. I've recommended their services to my daughter as she approaches the need to have her books published.
Rate me as being extremely satisfied with my experiences and am looking forward to more dealings with them.
Jerry Parks
"


Verified
5/5

2022-01-21

Easy process and quick

"I was incredibly surprised that someone answered the phone and answered my questions.
Also, I was given a date when my project was going to be done and it was completed prior to the date.
The quality is excellent and I hope to re-order more books soon.
"


Verified
5/5

2022-01-20

Best Printing

"I was very pleased with the quality of printing Diggypod produces, and to have Valarie as my Customer Service Representative who was very nice and helpful.

Thank you,
Vivian McAfee
"


Verified
4/5

2022-01-19

Helpful in almost every area

"I was preparing a hard cover famiy history, and I used the templates to help resolve many technical areas of concern as I prepared the text in Word. I relied on a few of the videos to interpret problems I encountered, and they were helpful. I ran my text through the checking tools and discovered problems I needed to solve. I found that at least one problem could not be solved by me, no matter how I tried -- related to margins. However the staff assured me that they could fix this with the simple file fix option. It seemed to me that the template, their PDF conversion tool and the checking tool were out of sync in some way. Not a big deal, but I did have to pay the extra $35 to get the margin problem fixed. Also, they do not offer a wrap around template for the hard cover. My daughter, who is a professional in this field and has designed many such covers, was helping me and found some of the directions related to the cover confusing. All's well that ends well, and the project ended well. The staff are very helpful and responsive. The tools are for the most part very helpful."


Verified
5/5

2022-01-19

Patience

"The whole experience was very satisfying. Given my poor typing and set up skills, Christina could not have been more helpful and PATIENT. % stars, for sure."


Verified
5/5

2022-01-19

I LOVE my Cookbook!

"Oh, my GOODNESS! I squealed with delight when I opened the first of my 5 boxes and pulled out my 1st copy of my book! WOW! It superseded my expectations and those expectations were set VERY HIGH! It is AWESOME! Each book had the same, exceptional quality look and feel. The coil binding was strong and secure. The look is FABULOUS! The feel is SMOOTH! The only glitches were my fault because I had a chance to proof the digital copy which was SO EASY but I was out of time so I let the issues go. They are few and miniscule. The integrity of the book was not affected one bit. I had two FABULOUS "Helpers" there - I wrote down their names to Thank each but cannot find that paper. (You two are AMAZING!) I had to call 3 times for help. Two of those calls, one most enthusiastic woman answered my questions with confidence and a bit of welcomed humor which helped make me comfortable. The 3rd time I called, another very knowledgeable woman used her experience to solve my problem with creativity and impressive problem solving skills. Before we hung up, after she solved my problem, she took a quick minute to compliment my photo choice on my Cover. That thoughtful comment gave me confidence in my work which was just what I needed as I knew the book was going to the printer just in time to be given out for Christmas 2021. Both of these "Helpers" there at DiggyPod made the final process easy and so pleasant - easing my stress! This was my 2nd book working with DiggyPod; the last book was 8 years ago and very simple compared to this HUGE Cookbook. Everyone LOVES the book and I am over-the-moon HAPPY with DiggyPod's exceptional services! Oh, and the shipment arrived 1 day early - much to my delight! THANK YOU! THANK YOU! THANK YOU! I look forward to getting Volume II of my Cookbook printed with DiggyPod soon. "


Verified
5/5

2022-01-18

Once in a lifetime

"I'd been writing this thing over a number of years, never intending or even give a thought to publishing it. Then a friend of mine published something he had been working on, and I thought, "Why not"? So I did, and I am very happy with how you packaged and brought my story to print. Much better than I had expected."


Verified
5/5

2022-01-14

No Stress Publishing

"I feel like publishing another book with DiggyPod. I didn't expect it to be so easy and efficient. It was a pleasure working with them. I highly recommend them."


Verified
5/5

2022-01-13

Great customer service

"After sending a message via email, received a phone call within a short time tof discuss my question! Wonderful response time!"


Verified
5/5

2022-01-13

Printing Book

"Reliable, timely, professional high-quality service at competitive prices."


Verified
5/5

2022-01-13

Exceeded Expectations

"Wanted to have my books ready for Christmas gifts. DiggyPod beat all their time estimates. All worked out great. "