"Fantastic communication and very fast shipping!!! item was EXACTLY as described and what i was looking for!! there was an issue with my first order so i contacted them and the issue was resolved immediately, the missing item was sent via USPS Priority 2 Day!! will definitely do business with them again!!!"
"Great job finding a difficult to find part, and an excellent customer experience. A+"
"The people at Digiconcepts were very helpful and went far out of their way to accommodate my special shipping request and short time frame. The product I ordered was just as expected. The personal attention was greatly appreciated. "
"This was an excellent transaction. The price was the lowest on Amazon and the shipping was as fast as light. The seller was one of the most courteous people I've had the pleasure to deal with. This was a TOP 10 transaction. A very highly recommended seller. Thanks again. "
"I'm very pleased with my transaction from Digiconcepts. They had the lowest total price on the internet for the fans I ordered, and they shipped them out quickly and well-packed. Billing was easy as they accept paypal. A representative followed up with me via email after shipment to make sure I was happy with the purchase. I would definitely buy from them again."
"My purchase with Digiconcepts was completed in a timely manner and the software was in perfectly new condition. I have ordered in the past from Digiconcepts and will continue to order from them. I will also refer my friends and coworkers as the service is great. Thanks"
"I had some questions about the product that I purchased from this seller and I contacted them by email before the transaction was completed. For my surprise, they responded very quickly (within 24 hrs). From the time of the original email to the time of the actual purchase I had other questions and comments, which I addressed by email, and all of them where answered in a good-to-perfect-timing. The value of customer service of this company is outstanding. They were able to accommodate my requests with a positive and cordial attitude, and even gave the extra mile by offering an upgraded shipping method without any extra costs. This seller is highly recommended."
"Digiconcepts was an excellent merchant on this transaction. Their communication and diligence at staying up-to-date with the order and sending emails about the order status. There was an issue with supply and their delivery was delayed, which was communicated immediately with an expected receive and ship date.
Highly recommend this merchant for further transactions."
"This company really got my respect when they contacted me to let me know that, due to a manufacturers delay, the product would ship at a slightly later date. They offered me the option to cancel the order. I kept the order and I'm glad I did. This company really cares about the customer.
J.B."
"After an initial mix-up with my order the staff at Digiconcepts, particulary Lori, was very helpful in straightening things out and my order was received promptly. Thanks."
"I had placed an order for a software product but received an email a few days later explaining there was a delay in getting the software from the supplier. Digiconcepts were very apologetic and explained the situation fully then gave me the option of canceling the order or wait for an unknown period of time.
I deal with a lot of vendors and this is one of the few times that I felt they (Digiconcepts) really cared for me as a customer, or more like a friend.
I told them I was in no rush and just keep the order in process.
I received the item today, just a couple of days later than would have been normal processing.
This is the kind of company that I will highly recommend to anyone including family and friends. I will also be doing a lot more business with Digiconcepts as they proved to me that my concerns were more important than their profit.
Digiconcepts in one word ... AWESOME !"
"We placed an order with DigiConcepts, and the customer service was outstanding. They worked very hard to get our company the credit terms we needed to do business.
We ordered several thousand dollars worth of Cisco equipment, and the order arrived promptly and in the exact condition as described.
I would highly recommend DigiConcepts to anyone who needs networking equipment such as Cisco Systems."
"Great communication! Received items as ordered."
"Originally I was attracted to Digiconcepts by their low prices on top brand computer parts. But what really impresses me is their extraordinary customer service. When I ordered a part for some older equipment they had sold their last one and the supply chain had dried up. But Lori managed to scrounge the item from a third party and completed the order in a matter of days. I was amazed.
Digiconcepts is a jewel. It's a family run business so you have real people to talk to, and they will cheerfully go to any lengths to make sure that you the customer get what you need. A 10 rating is just not high enough... this company is off the charts."
"They handled my small order with special care. I'm a satisfied customer."