"Excellent customer service and very fast shipping."
"Just had a great conversation with a customer service representative regarding an incorrect order I placed. I ordered a lens that turned out to be for a film camera instead of digital. The rep was excellent and extremely helpful. Thanks for having such great customer service staff! I will be letting all of my colleagues know of the great experience I had. Thank you again!
Glenn"
"I really like the customer service more than anything else, the knowledgeable helped avoid a disaster"
"At the end of the day I got what I needed from Digital Outlets. I did get the upsell originally when I found out the camera I had selected didn't come with a recharger or battery or warranty so I upgraded to the full package. The website supposedly indicated the item I had selected was the "international" version somewhere but I never saw it. I got my camera order quickly but the two memory cards I ordered didn't make it into the box. I called customer service and they were very helpful about correcting the error and sending my two cards. However, when the two 16 GB cards I ordered arrived, I found I was sent one 32GB card. Not a huge problem but would have preferred the 2 separate cards. Overall Im satisfied with the products I received and the folks at Digital Outlets were very helpful but on the whole I think I might look elsewhere when I order camera equipment in the future."
"Still awaiting item, but very satisfied with Scott's help in customer service. Thanks again."
"I read some review on this company and was a little hesitant. After some some contact with them I would definitely recommend them to anyone looking to save money on your camera gear AND get some really good customer service. I actually found the same item in a refurbished condition for quite a bit less money. The CSR was very nice and credited my account with some money back even though the other item was a refurb which I did not see. I would definitely use them again as a source for lenses or camera gear. My lens also shipped out the same day which was awesome. Thanks Digitaloutlet for the service and understanding"
"Great customer service! Accomodating to budget!"
"First time being customer of this store. extremely satisfied with the order"
"Outstanding service with great prices. The knowledgeable and polite operator helped me through ordering the correct lens for my camera and assisted me in cancelling an duplicate order I made in error, and when my bank's fraud protection posed a problem, we were able to work it out. Very happy!"
"All I have to say is thanks. Your company has been very helpful in not only placing my order but answering some photography questions I had. I would highly recommend your company to friends and family. I will be more than happy to submit another response to this survey once I receive my lens. Your customer service rep is amazingly helpful and not pushy at all. I recommend him for a raise."
"I have to say thank goodness for finding this storefront, Digitaloutlets.net.
I was on the hunt obsessed with a new canon 6d and I was looking in all the usual places and was coming up with prices that were too high.
Then I hit Digitaloutlets.net and found a killer deal. The salesman that helped me, Scott, was fantastic. Straight to the point and just by chance I asked if they had any specials and they did. I ordered my canon the next day and it arrived a week later. He was super helpful and got me the best price around, by hundreds less I might add.
I have them saved on my bookmarks in my browser and will definitely visit them first and call Scott to see about any deals before I purchase somewhere else.
And they even threw in some goodies with the purchase of the camera."
"I had a wonderful experience with this company. My online ordering didn't go so well, and I just called their number and spoke with a Scott. He was so friendly and helpful and he got me exactly what I needed. Also, when my lens arrived (much quicker than I had anticipated) I found what I had ordered in beautiful shape and more! The whole experience was great, one that's just very rare to find these days. I will certainly be back and recommend this company to my friends!"
"The prices are great here and the selection is pretty nice. They also care about their customers as well."
"I researched the product I thought I wanted and made the order. During order confirmation, Scott shared the details of the order including product specifications. Then he asked me a couple of questions, which ultimately led me to a different conclusion and saved me some money, too. He was very knowledgeable and trustworthy, and now I'm comfortable I made an excellent decision on the product and the company I ordered it from. Thank you DigitalOutlets.NET! "
"Scott was amazing to work with. Your phone system is not working and he took the time to call me back several times. He was so knowledgeable about product and pricing and was so patient with the many phone calls back and forth. It is so refreshing to encounter this kind of customer service when most of the customer service I deal with is horrible in other companies. He even canceled my order when I found better pricing without giving me a hard time. He offered other product and is even emailing me personally some other product options. Scott is a huge asset to your company. I will definitely be calling him in the future when I order more product for my company. Thanks, Tina Upton "