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Verified
5/5

2014-09-08

"Great People. Great Customer Service."

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Verified
5/5

2014-08-26

"Great customer service !!"

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Verified
5/5

2014-07-31

"I purchased a lens from digitaloutlets, they require a phone call verification after the order- first I thought that was redundant. CSR Scott inquired about my camera, explained the lens I was buying was for film not digital cameras.

Showed me the correct one- but went even further to recommend a different lens around the same price point that he felt would serve my needs better.
"

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Verified
5/5

2014-07-28

"I was very happy with my dealing with DigitalOutlets. I was also pleased that the rep I spoke with alerted me to the fact that I'd initially purchased the wrong lens for my camera and advised me about the correct purchase."

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Verified
5/5

2014-07-28

"I did not return a product for refund or exchange.
"

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Verified
5/5

2014-07-25

"Great Prices and excellent customer service. Highly recommended!"

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Verified
5/5

2014-07-23

"Very great follow up and educated customer service. It's always unnerving to give your credit card to a company you've never heard of, but once I submitted my order I immediately received a courtesy phone call and a follow up email for verification purposes. If they had not reached out to me before processing my card, I may have ordered the wrong camera! I spoke with Scott, who patiently answered about 15 of my extremely uneducated questions before I finally made a decision. I never invest in myself this much, but I feel very confident and excited about my purchase, and I know that I can reach out to this company for further assistance as needed."

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Verified
5/5

2014-07-23

"Hi,

Scott was salesman and he was such a great help! He explained to me everything about my product before I bought. He was very patient and really understanding about everything I wanted and needed.
He knew a lot about what he was selling and didn't hesitate. He told me the truth about what would be a better memory card and battery for my product!

Scott was a great salesman and I would Forsure buy from this company again!

"

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Verified
5/5

2014-07-23

"Just had a great experience with a represetative that called me. He questioned what I had ordered and took the time to call and to double check that the tiem I had ordered online is what I wanted. Thanks to him, I realized that I had ordered the wrong item online. He quickly fixed my order and ordered the item that I was originally looking for. It was a pleasant interaction and excellent customer service that rarely exist in companies today. I will be extremely happy once my item arrives. He also upgraded a promotional item that was offered and promised the item to arrive before the weekend. Will absolutely do business again as long as delivery goes smoothly, which I anticipate."

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Verified
5/5

2014-07-16

"Spoke to Scott in the Canon department. Super helpful. Pleasant experience. Thanks Scott"

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Verified
5/5

2014-07-15

"I'd purchased a new 55-300mm lens for my Nikon D5200 early this morning, sometime after midnight. Today, I was surprised to find an email request that I call to confirm my order. At first apprehensive d/t so many scams, I called and held my breath. I was relieved and grateful when the young man who answered only wanted to verify that I'd purchased the lens that I'd truly wanted, as the model was for film, vs. my camera. Grateful for this level of attention and service, I was prepared to cancel the order but call back to buy the correct lens, with approval from my spouse (it was significantly more). To my further amazement, the gentleman dropped the price to a level that even my husband couldn't fuss about, and promised to get it to me before my niece's wedding next week, as I was worried about the delay that I'd caused. My work as a Customer Service consultant keeps me constantly mindful of service quality, and when I see great service, I have to remark upon it. This was what we refer to as 'selfless service', as many would have simply let me make my mistake and 'go through the process'. As a result, Digitaloutlets.net has just scored another customer for life, who'll share this story with all who know me. Outstanding."

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Verified
5/5

2014-07-15

"SALE REP WAS HELPFULL ON WHAT YOU ASKED, THANKS"

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Verified
5/5

2014-07-14

"Price of Nikon DSRL was 5% lower than Amazon's, and significantly less than local camera store's"

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Verified
5/5

2014-07-14

"The digital outlets has a good service and responded to my request quickly."

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Verified
5/5

2014-07-10

"Great customer service and great prices. This is a company that takes pride on providing maximum customer satisfaction. They are very patient in explaining all the differences in product offerings and are a very trustworthy seller."

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