"hanks for a nice, everything was shopping pampa ^^"
"I should have checked up on Dino Direct B/4 placing an order.I have not received my merchandise & have not had the politeness of a response to my inquiry. The number they supplied me with are bogus, i.e.; they do not work---I can not track w/them. Neither can DHL. Rick Case"
"This is one of my first steps in web shopping and I am really glad that it was DinoDirect. Interface is very user friendly, customer support responds fast and without needless advices and a lot of different nice sales. Also it is nice to receive some coupons and Dino Points that can reduce a price of your order. Delivery is fast and a package looks really reliable. The only thing I don't like is a search engine on the website. It should have some additional features that can help to find some specific items (e.g. I have bought a tablet PC but I couldn't find a screen protector for it). Once I have had a problem with my discount coupon, but customer service responded immediately and I received my package in time. Good store, nice people, easy to find and buy items you like for a very reasonable price - highly recommended!"
"I love this store. I've had nothing but good service, good prices, and way more then I am usually looking for. Everything arrives as advertised, on time, and in good condition. I've had one box that was somewhat askew when opened, but the contents were perfect. I just keep going back, they always have something I want."
"I really like this pages, they have anything from outdoors equipment to PC hardware, up to wedding dresses. I really enjoy buying from them, since they always send information to customer to know satisfaction. They are client oriented, and they seem to be looking for client satisfaction all the time. Their post sale department is really great. I really like how they are organized in their page, I have bought many many items I really will buy any time soon."
"Very good product and fast service!!! Recommend Dinodirect to all people."
"Steer clear of this vendor - one of my top 5 worst customer service experiences I have ever had.
Started off - with a purchase on 12/1 and shipping on 12/19 when tracking information was finally sent. It arrived the day before Christmas - just barely on time.
I bought a RC Hovercraft from them that was sold through a Groupon style site (Eversave). The hovercraft does no work, it does not inflate. It was very disappointing to my nephew on Christmas when we tried to operate it.
The return process is incredibly complex and requires RMA's, shipping it back to China which costs as much as the product does to begin with.
Furthermore, their reviews on the site are a complete sham. Almost all of them are in Engrish, full of grammatical errors and misspellings. I submitted my own review of the poor quality of the hovercraft, and despite the site stating that it approves all reviews regardless of positive or negative feedback, it still (3 weeks later) has not published my review, and won't respond to questions on the status of it.
Never again will I purchase from DinoDirect. Luckily it was only $30 but one poor 5 year old was severely disappointed because of this horrible quality product and service.
Editing a bit more: reading through the reviews here on Reseller Ratings are really eye opening. It is so obvious that there are shill review after shill review from DinoDirect to keep their rating score up. Almost every positive posting is 1 - 2 sentences in length and is in misspelled english, exactly like their site. Example: http://www.resellerratings.com/user/smilerdino
Really? The users name is "Smilerdino"? Unbelievable.
If they put as much effort into actual customer service instead of creating fake reviews, they might have a good business, but this is a complete ripoff and scam. I have yet to see a single truthful positive review of this company.
1/11: Editing review in response of DinoDirect response. I sent them an email back asking for my money back, which is the only remedy in this situation, as I need to purchase a new gift for my nephew. I told them that if they refund the money, I will gladly indicate that that happened here on ResellerRatings.
Side note: in the response below, DinoDirect indicates that they did not prevent the review on ResellerRatings. I understand that. What I was talking about was the product review I wrote about the hovercraft on their website. Those are clearly manipulated by DinoDirect, much like the manipulation that goes on here on ResellerRatings, to artificially inflate the score that this company gets. I restate: SCAM. "
"I think this is one of the best online sellers in the world!Fast,as promised&free,products that are contained in the website as rightly as described and the quality of products is very high.I have ordered plenty of stuff and i believe this is great!"
"I ordered 4 items on December 27, 2011. I haven't gotten a confirmation email. And when I try to check under my order history it says "No records." How could that possibly be? They charged me the day I ordered my stuff. I am very disappointed. "
"Received orders from the store twice. Both times it was high. Orders are processed promptly. Making the latter was only 20 days! Things are of good quality. Of clothing especially liked the dress SKU: A193000KBU and blouse SKU: A200800DKA. Of the accessories I recommend just a great strap SKU: A2959000AF. Got here just a very decent massage for eye SKU: A201100AON. This shop is satisfied. I can recommend to everyone as a great online store!"
"we have had 2 orders from Dino, and both were delivered quickly with all our goods that we ordered, very impressed with the ordering system from start to finish. We had a slight delay with the second order but Dino let us know about it straight away, again great customer services. The goods we recieved are fantastic quality and my children love everything that they got from Dino. WE WILL be shopping here more often. I can Highly Recommend Dinodirect . Thanks you. Very much "
"Our experience with dinodirect has been a brilliant one, we have purchassed several times now and the qulity of the goods are amazing. super quick deliver and a very professional customer service.
We can honestly say that dinodirect are the way forward for the future and makes internet shopping a real please, you know you are getting top quality for a low cost price, you can't beat that.
Dinodirect is now our first stop for everything.
Keep up the great work DD
DebsH"
"they are good in online shopping
fast reply,fast shipping,good quality products
i recommend everybody
Oguz Kagan Dikyar,from Turkey"
"From these i have ordered about 5 times i think.. Some Rubiks Cube Stuff, Basketball and some other things.. And it have never taken more than one week to arrive to me here in Norway. I feel that i can get it like if i order from Norway.."
"I have seen so far is one of the best shopping sites. Customer service, sales staff very relevant. Requests come back very quickly about. Product diversity is too much.
Maybe a little bit more sort of tablet models, they can:)"