"Easy to do business with and great prices.."
"I purchased a hand guard which ended up being the incorrect one. I’ve sent two emails and its been about 2 weeks still no reply on when my return will be accepted. "
"I purchased the Norma Tactical ammo 7.62x39, the price was amazing lower than much larger retailer and the product arrived packaged very well."
"Great price for the ammo I wanted and quick shipping. "
"Good deal. Fast shipping."
"As described fast shipping"
"Got an email saying that my item got delivered but haven’t received anything ?! "
"Great customer service and are willing to go beyond to make sure you’re happy especially with contacting your FFL. Can’t wait for my Gatlander to arrive. "
"Great Prices and Fast Shipping!!!"
"You did not send the Geissele SSA-X Government Trigger that I ordered! You sent an SSA-X instead! Not The Same Trigger! I will be returning this trigger and if the correct trigger is not sent, I "will Not" be doing business with you ever again!"
“Hello! I'm very sorry for the inconvenience. Please reach out to us at info@dirtybirdusa.com and we can go ahead and work on an exchange for you. Thanks and have a great day!
Michael Earnest”
"I checked several places and found the best deal here. "
"First time customer - Fast delivery, good price, and order was perfect! Will order again."
"Took 11 days for a three day order emailed no reply called rude called again rude I liked what I bought but the shipping and service are not good not a good experience "
“Hello! I am very sorry for the delay in getting your order out to you. This item shipped from our NC location, and we are currently in the process of moving that location, but it still should have shipped quicker. I have gone ahead and refunded you for the shipping charge. Once again, I am very sorry for the inconvenience and I will be speaking with the CS team to work on avoiding situations like this in the future.
Have a great day!
Michael Earnest”
"Don’t get me wrong awesome website tons of products but they’re order processing time is bad compared to others "
“Hello! I am very sorry for the delay in your order. It looks like your order was placed on a Sunday, and we got it out on Wednesday which is about a day slower than we would like to get the product out. We aim to get all orders out in 1-2 business days and we are working out the kinks in our process with the influx of orders we are receiving. I just checked the tracking and it is in your state, as of today, and is still moving through the network. It's taking USPS a bit of time to get it to you, but it is still progressing towards its destination. Please let me know if you have any questions or concerns.
Have a great day!
Michael Earnest”
"Walked in needing a new optic for an rmr cut, showed me some options, gave some experienced recommendations and I walked out happy with a new optic. "
"Fast **** shipping. Thanks again and I’ll be ordering from yall again "
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:
“Hey there! I am very sorry for the delay in getting back to you! I sent you an email so we can work on getting the exchange worked out for you. Please let me know if you have any questions or concerns.
Thanks and have a great day!
Michael Earnest”