"Still waiting for the laptop to arrive. This site definately had the best price for the model that I was interested in."
"I ordered the Panasonic Toughbook t1 from Microwarehouse about a month ago in preparation for a trip to Europe. After about 3.5 weeks, I found out that Microwarehouse had the machine backordered, and would not be able to deliver the notebook to me in time for my trip. I cancelled my order, browsed the web and found discountlaptops.com. I received incredibly courteous, professional, and prompt service from them, got the toughbook, and am now writing from Europe. In future, I will go to discountlaptops.com FIRST. They are that kind of small company that prides itself on customer satisfaction. (Indeed, I worry that once the secret of their excellent service gets out, the company will go downhill!). This is one of the best online ordering experiences I've ever had. I highly recommend this company; on the basis of my experience, I believe it is a model of how online computer business should operate. I will recommend this company to my colleagues."
"extremely fast and responsive, great customer service, best price on product, great attitude on the phone, all questions answered, very easy to deal with, unbeleivable shipping turnaround on a custom built product,will refer to coworkers and friends"
"Great deal I was able to add the extra warranty after my purchase I should got it at the time I bought it!!"
"great service and great products! I placed my order with some special wishes and every thing was more than satisfying! They kept me up to date on my order and even gave me discount because of recent price drop!
Excellent!
"
"Exactly what I wanted, website described everthing wonderfully. They was a Two day delay in my shipping, but they called about an hour after I placed the order and let me know. I will buy my next laptop from them."
"Within six hours after placing my order, I was called by discountlaptops because their supplier had contacted them, lowering prices and improving performance. Over the phone I was able to change my order to double the size of my video RAM, which was quite a happy surprise.
The laptop came with a few nifty surprises, as well. The free laptop bag is better than the bag I had owned previously, the laptop came two days earlier, and the CDs were all that I needed to get the computer running.
I'm extremely happy with the service that I received, and have already referred them to several of my friends."
"Had a great experience ordering from discount laptops. They got the laptop over right away, after calling to see how I wanted to handle a back order caused by one of their suppliers. They handled it just like I asked them to and got it out very quickly. There turned out to be an issue w/ a Toshiba hard drive; they coordinated the exchange w/ the manufacturer and the warranty process was painless. Matt was very helpful throughout the ordering and warranty process, and I would recommend discount laptops to anyone looking for a laptop at a great price."
"Ordered Friday, Custom setup. Got it Tuesday! These guys are outstanding!"
"This is my first lap top. After a few weeks of comparing prices and specs, I decided to go with discount laptops to get the most for money. I made the purchase fully online. Buying was made easy. Before I made the purchased I emailed discount laptops requesting more information about the Nvidia graphics card. I received a response the very next day. The product shipped immediately and arrived by the end of the week. I had a software problem and I was unable to figure out why my CDRW wasn't burning. I emailed discountlaptops again, the very next morning Matt calls me on the phone and solves my problem. This is like good old fashion business with a technological twist. I'm not to sure how big this operation, but I know that Matt is doing an Awesome job. My Chembook 3020-S is serving me well for both school and gaming. I would definitely recommend DiscountLaptops on the basis of excellent customer service, price and quality of product. What more can one ask for?
Jason M. (L.A. California)
"
"I finally called Discountlaptops.com after listening to a friend brag about the killer system he got from them a while ago. The selection they have was awesome. I got exactly what I wanted. I had no idea the options they have were even available. Discountlaptops.com let me configure it just like I wanted to. When I had a question, the owner let me call him on his personal CELL PHONE. I was blown away. Anyways, this company delivered a killer notebook for tons less than I could find anywhere else. The shipping was FAST and the computer is SWEET. The whole purchase couldn't have been any better. I tell all my friends who are looking for laptops to check out the Discountlaptops.com website because it is easy to find what you need. Forget about Dell and Gateway. The salesperson called me back after I purchased to tell me he had just got a price break on RAM, so he took the price down even more. I didn't even ask for it. Awesome."
"More than a year ago I was in the market for a laptop. I wanted a unit that would run all my graphical programs plus games. Being a student price and durability were key issues. I began a search online knowing store prices could be beat and found discount laptops.com. I was impressed with their selection and pricing variety, ease of ordering the no OS option. I ordered the 5650 and have had my system close to nine months and it is still embarasing "name brand" laptops in performance. I highly recommend them to any one. Also compare there systems with Aienware.com and you'll agree discount has them beat. Oh yeah log onto safeware.com for mobile insurance that is moderately priced. "
"> ;0)
>
> I've been looking for a special laptop for a while now. I've gone through
> many "name brand" sites that haven't come close to what you all are offering
> in terms of price or product. Normally, I would go for something like Dell,
> Compaq, or HP but they just did not cut it for me. I believe performance is
> not just in what you offer in your products but also in customer service
> skills, as well as taking into consideration for the different levels of
> profession or should i say the reason for what your customer needs are
> without trying to make a buck more (greed) to add to the product in question.
> I have my own small computer graphic business and i needed something that
> was strong enough to hold graphics. I'm also a traveling service which me i
> am continuously going out to my clients and work with them from their homes
> or offices. I believe i have made the right choice when i selected
> Discountlaptops.com to purchase my laptop. And i really truly apprieciate
> working with you. And for the record, I got your site from Resellers.com,
> after reading all the wonderful compliments about you.
>
> I can't say enough about this company and their customer service. I truly was scared of doing online shopping in the amount of money that I sent out, but Matt allowed me to think differently. Great customer service skills, the best.
"
"Dear Matt … and Associates,
I am writing to you in regards to the
wonderful service I received from DiscountLaptops.
com. We all know how difficult and down right
scary it can be when doing a business transaction
via the internet. I had researched several
places in my quest for the perfect laptop and
found yours to be the best. After speaking with
you I was sure that I had found the right company.
I am so completely satisfied with my new laptop
and want to let others who may be looking that
they need look no further than here. I want to
thank you all again for the great service and the
speed in which the product was delivered.
Thank You,
Joe G.
"
"I have bought alot of stuff from alot of different computer companies, but this one takes the cake. I have never bean treated so fairly and nice on the phone with any other company like this one treated me. I was trying to get my order in as soon as possible to get it shipped ASAP, and he did everything in is power to make sure this happened. I would purchase from this company again and again and ....."