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DiscountLaptops.com

290 reviews
4.97 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2003-10-09

"Absolutely great price, very good customer service, prompt shipping."

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Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
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Variety of brands and products offered
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Ease of checking order status
Ability to determine if a product was in-stock real time
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Verified
5/5

2003-10-08

"I ordered two replacement power supplies for my excellent laptop, also from DiscountLaptops.com late Sunday evening when my original broke. (After almost three hard years of abuse.) The order shipped early Tuesday morning, and I'll have them in my hands by the end of the week. Thanks!"

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Variety of brands and products offered
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Ease of ordering online
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Ease of checking delivery status
Delivering products damage free
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N/A

Verified
5/5

2003-10-05

"I am a college student and needed a laptop for school. The model I had selected was on back order for about two weeks. I like how they allowed me to pre-order while I was saving up for the purchase. Within two days of payment confirmation, my laptop was enroute to me. I am pursuing an Electronic Engineering and Technology Major and a Computer Information Sciences Minor. With those two curriculums I use a lot of design, diagnostic, and application software. This laptop will make it easier and quicker to transport information to and from school.

Thank you for not making me wait another two weeks.

Don't think it'll be for all work and no play. I will also use it for my stress relieving games. :)

I also appreciate how I was contacted when there was an update to the configuration selections before the changes were posted and gave me the option to upgrade then.

I would recommend purchasing from DiscountLaptops because of customer service support. I like how they make you feel like an important customer and not just another number.

One extrememly staisfied customer.
"

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Variety of brands and products offered
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Customer service being easy to reach
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Web site being easy to use

5/5

2003-10-01

"Pleasant and helpful. It is heartening to deal with a company that actually responds, rather than hiding behind a web-site interface. I would recommend giving your business to these folks."

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Verified
5/5

2003-09-26

"I had a great conversation with Bonnie. She was very helpful. She listened to every question and answered with what she knew. She didn't sugar coat anthing and gave her recomendation. I am satisfied with our conversation leading to my purchase.
Added benefits: A personality and a sense of humor.
Thanks Bonnie.
Ross A.
"

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Verified
5/5

2003-09-26

"I had a great experiance with www.discountlaptops.com! I am from Canada and had no trouble with exchange rates, I wall called promptly about my order and that I would need to have authentication for the exchange to canadain dollors. I enjoyed both the experiance of purchasing my notebook over the internet and from the other side of the country, and my notebook thouroughly. "

Detailed Review Benchmark + -
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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
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Speed of web site

Verified
5/5

2003-09-25

"PLaced the order on Monday had it by Wednesday.
Great total package. One of the few laptops out there that still has a serial port on it. And for PLC programming that is a must! Great graphics & power.
"

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Is committed to quality products and services
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Likelihood of customer recommendations
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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
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5/5

2003-09-14

"Awesome Seller, Great Prices, Quality Products. I highly reccomend them."

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Pricing of products and services
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Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
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5/5

2003-09-13

"After a small false start caused by the flash flood in Vegas, Matt and All exceeded my expectations in their efforts to satisfy my laptop needs. I will purchase from them again in the future."

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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
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Web site reliability
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5/5

2003-09-09

"im a student in the caribbean, so being away from home at months at a time, i needed to make sure that i had a good notebook. i had done my research and the questions that i had, discount laptops answered them all. they were very easy to work with. once i made the order, they even called me back to confirm that the order was fully processed. notebook arrived in time in mint condition, so no problems w/ shipping. the notebook is great. i'm very satisfied with discountlaptops and plan to buy from them in the future! "

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Is consumer focused
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
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5/5

2003-09-08

"Discount Laptops is a great retailer. Ordered my Chembook 2050 from them, shipped the next day, and arrived at my doorstep right on time. The site was easy to navigate (best one for an online computer retailer I've seen so far), and ordering was a breeze. The computer itself is wonderful; very light, great battery life, good features, and beautiful display. Service was great: they helped me resolve some issues with my credit card (regarding security) and were still able to deliver the machine on time. Defintely would recommend buying from them, and I myself will certainly buy from them again the next time I or someone I know needs a laptop."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
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N/A
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Customer service being easy to reach
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Customer service being trustworthy
Customer service being knowledgeable
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Web site being easy to use
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5/5

2003-09-05

"great service from discountlaptops.com with prompt e-mail replies."

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5/5

2003-08-27

"Have a good service, pretty well communication with the reseller. A++++ e-transaction.


If you need a laptop, buy it at discountlaptops!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-08-24

"As an entering college freshmen, the Chembook 2050-V has been my fist online buying experience so I did my homework with BBB.org as well as ressellerratings. There ratings and such are great because they have a great company with apparently excellent customer service. I was kept informed on when my money was received, when it was shipped, and given a tracking number. For some odd reason the tracking number I received first didn't work. I simple e-mail to DiscountLaptops and within 15 minutes I had a working tracking number. It arrived on time according to the UPS 'calculate delivery time' link.
As for the merchandice, I've been using it for 4 or 5 days now. I almost have it all setup to my likeing, and it is a great computer. As a student studying computer engineering, I wouldn't go back pick a different computer if I had the chance too. It's doing everything I want & need it to. And I wouldn't buy it again from anywhere but DiscountLaptops... Oh and to those who are thinking about this model - compare it to the Velocity Micro NoteMagix B50.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-08-24

"Great Price!! I will update when the unit arrives. I just ordered the Sager 8890 on 8/24/03."

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Delivering products damage free
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Delivering products on-time
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
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Web site being easy to use
Speed of web site