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DiscountLaptops.com

290 reviews
4.97 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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5/5

2003-08-20

"An excellent experience overall! I recommend this company highly regarding their products offered, customer service (Matt and Christine are superb) is top-notch, shipping is first-rate (very securely packaged), their website is very easy to manage with everything laid out in a very orderly manner, and so on...In essence - sans complaints! So, if you're veiwing this review, and are looking for all the aforementioned...Look no further; you'll thank yourself later.

Oh by the way, I purchased the ChemBook 3812V. What an excellent notebook...Better than anything you'll find at Dell or any other MNC for that matter; especially for the price. I juxtapositioned the Dell 5150 along side the Chembook, and with everyting that I purchased (again, most of the options including the three year parts/labor) I saved over $800 smackeroos. Very sleek looking, and solidly built at a mere 6.3 lbs.

I'll say it one more time: LOOK NO FURTHER if you're in the market, and want to be treated like you matter - because you do - and they'll prove it to you.

I almost forgot, on top of everything else they have a 30 day trial period with no stocking fee if you decide you're not happy and want to return the device...Pretty impressive, huh?
"

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5/5

2003-08-01

"Discountlaptops.com website was very easy to navigate. The information I was looking for was readily available. I was very impressed with Matt's knowledge and willingness to answer some of my questions about the laptop I was planning to purchase. I felt the ordering process was easy to follow and made my experience quite pleasant. I would highly recommend Discountlaptops.com to all of my friends.

I just got my laptop today (ChemBook 2050) and it is awesome! Matt gave me great advice on what to upgrade so that my system will "ROCK" as he put it! I would highly suggest this laptop and I have only had it for a few hours.
"

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5/5

2003-07-25

"I wanted to be sure to post my praise for Matt with discountlaptops.com. I had a very short window for ordering and receiving my laptop but Matt worked hard to ensure that I would receive it by my deadline. It's a real pleasure to work with someone that really has your best interest at heart. Thanks again Matt for your willingness to help and for caring so much about your customers.

Mark
"

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5/5

2003-07-21

"I rarely if ever fill surveys out, however in this case I had to make an exception. The customer service was truly exemplary and is to be commended. I plan on telling all my friends and associates about the excellent service and pricing. As Arnold said, I'll be back! "

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5/5

2003-07-21

"I absolutely love my Sager 8887-v laptop! Website www.discountlaptops.com is the best. You can customize any laptop to your needs at a great price.

I really like the touch of the keyboard. I'm thrilled that the keyboard has a numberpad to the right. I use it all the time. The standard floppy drive is a must. The dual CD Rom drives come in very handy. You don't have to change the disks as much, and when you copy a disk, it doesn't have to first load everything onto the hard drive. I haven't had a chance to use the DVD-R-WR drive yet, but I'm hoping to put all our home videos on a DVD disk. All those memories will last longer, and the grandparents will be thrilled to get a copy! The clarity of the moniter is amazing with the Radeon 9000 chip. It's clearer than the desktop monitors. The mp3 player option that came with it, is remarkably easy to use. Now I can listen to my music when I'm on the go. If it's possible to love a machine, I do.

Matt, stock up because I'm recommending your website to everybody I know. :)

Heide
P.S. Just tried the DVD-R-RW drive. It works great, but DVD players can't read the disk. They are different formats. So much for giving the grandparents a copy of the home videos. It's pretty much useless to me now. Don't waste your money on it, or wait until a DVD+R+RW drive is available.
"

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Ease of checking order status
Ease of ordering online
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5/5

2003-07-19

"I bought a chembook 2050-c and I LOVE IT!!!

I wanted something that I could use for software and web development. It needed to be able to run a dual boot of win2k and redhat. I also wanted a laptop whose battery life would last longer than 2 hours. This laptop is my answer.

Not only does it run quite (you can hardly hear the fan when it does come on) it dosen't get to warm. I had it setting in my lap while I installed both operating systems. I also love how sturdy the keyboard is....I hate those flimsy keyboards. Overall the hardware is excellent! (Love the combo drive, movies look great on this machine)

The operating systems both went on. Win2k without a problem redhat with a little more difficulty. The problem with redhat was the version I like was made before my graphics controller so it didn't recoginze it. It only took a small update of XFree86 and it was up and running. Now I have both OS's and they are running great.

Not only is the laptop great I loved the carrying case and the software that came with it. The carrying case is sturdy and slim so that I can place it in my bagpack. Also I received fresh copies of Nero (for cd burning) and Windvd, these are 2 of the best programs out there.

Now on to customer service....it was the best I have ever had! Wonerful, knowlegable staff (which is something I could not find at bestbuy, dell or circuit city) that answered all my presale questions. I was most impressed when they also offered me answers to my linux questions. Most namebrand companies didn't even try.

I have posted out on google many posts about how great this laptop is and what a great vendor discountlaptops is. They have gone above and beyond any namebrand machine out there. My next laptop will be purchased here again.

Thank you all so much for all help. Carla :)
"

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5/5

2003-07-12

"I really liked my shopping exper. with discountlaptops.com I took my time over several weeks to decide want I really wanted and how I wanted it setup and even called once to check on payment options then placed my order got a confrimation in only minutes later.I'm very happy so far with my purchase."

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5/5

2003-07-11

"Received my laptop in super time. Everything was as ordered and in good condition. Would not hesitate to ordwer from Discount Laptops again. Great Customer service."

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Ease of checking order status
Ease of ordering online
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5/5

2003-07-09

"I was very pleased with the purchase of my computer. The only thing I wish could be improved is the amount it costs to have a computer shipped to an APO military address. In my opinion it was way too expensive to ship that when the only place it is taken is to New York. After that it is in military hands I believe. So why does it cost more than twice as much to have it shipped to an address in the states??? That's pretty much my only gripe. Thanks for the comp!"

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5/5

2003-07-09

"Unbelivable service..! Something happened with my latest order so that it got taken for a creditcard order with extra charge eventhough I made a cash order. Received an e-mail instantly after I pointed that out & received an extra yr. in warranty for free... I have ordered two laptops from these guys now I have had one for more than a year & I have never had such a stable PC ever before. DiscountLaptops comes highly, highly recommended from me that's for sure!! Never any problems what so ever.
If unsure to buy a brand that are not that "famous" I can reasure you that it will be a great buy...

Niklas Hallgren
"

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Ease of ordering online
Ease of checking order status
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5/5

2003-06-30

"I was pleased with my experience ordering a laptop. I was disappointed that I was notified after submitting my order and requesting next day delivery, that they were back ordered and it would be about a week before it would arrive. They promptly refunded my excess shipping, moving me to regular ground as I requested and then upgraded me for free to 2nd day. They handled the situation well. I only wish that before submitting my payment method, that their system would notify that the order could not be filled as requested."

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5/5

2003-06-27

"Purchasing laptops at Discountlaptops.com was a great experience.
Matt was really helpful to me. He set me up evrything and I am proud to be an owner of Sager NP5670.
Thanks Matt.
"

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Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
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Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
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Web site being easy to use

5/5

2003-06-23

"Discount laptops is one of the nicest computer sites I have ever been to. Every email that I sent, I got a speedy reply to. Their prices were the cheapest that I could find, but they never lacked in quality. There selection of non-name brands (like Dell/gateway) was outstanding unmatched by any other site that I could find. Their payment options fit my budget well, and there speediness fit my schedule perfectly."

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5/5

2003-06-19

"Definitely get your laptops here! After searching for a laptop for over a month and finally giving up on finding something i'd like for less than $2000, i literally stumbled into discountlaptops.com. My first reaction to their prices were "this is too good to be true.", but after some background checks and other reviews I decided that this was a reliable site. Everything worked out smoothly and timely. It is definitely a well-organized and dedicated site for doing business! Thank you."

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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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5/5

2003-06-17

"Excellent service. Secured cash discounts are a major plus. I got my laptop in two days and still got the 2.5% discount for paying cash.

The product was amazingly priced, high powered, and works beautifully. Packaging was done well. Laptop is rather heavy, tho, but I was expecting that.

What I got:
Sager Model N8886, 1Gb RAM, 40Gb HDD, 2.8GHz, DVD/CDWR Combo, Radeon Mobility 9000, Win XP Pro
Price: $2440
"

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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Speed of web site
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