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DiscountLaptops.com

290 reviews
4.97 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
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Verified
5/5

2005-06-30

"Discountlaptops...my best friend in the PC world!
I am a mariner, and I can not sail without a computer...and with my lifestyle nothing but a laptop will do.
The Discountlaptops homepage was informative and helped me make educated decesions about my choice. And what a choice it was; an elegant, poweful laptop that "ATE ALIVE" any other gaming laptop on my ship (and most desktops!). The 17" wsxga wide screen made for incredible gaming & DVD playback experiences and the 256 mb radeon 9700 was the only 256mb mobile chipset out there then...and discountlaptops had it, and for an honest price!
Six months into the factory warrenty I had a glitch, and Matt and Shannon were there to get me through, they had not forgotten me even though the sale was "a done deal". They gave constant real and tangable support helping me contact the factory and expediting the RMA process to it's happy conclusion.
Superior service! I absolutely can not believe the level of service offered by the discountlaptop crew. Their indepth knowledge of their products coupled with a 'can do' attitude have won my loyalty.
When this bad boy I'm using now goes to the big recycle bin in the sky...I'll still be here and going to Discountlaptops for my new baby.
Cheers and thanks Matt!
"

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Verified
5/5

2005-06-29

"I absolutely love DiscountLaptops.com. No pressures sales, great prices, immediate support and very professional and courteous employees.

I ordered the Sager NP9880-Z with almost all the bells and whistles, extra warranty and zero-pixel guarantee.

The order shipped the next day! Unbelievable, but true. I researched numerous companies that sold the same notebook. DiscountLaptops.com had the best price by far and made me feel the most comfortable.

Thank you DiscountLaptops.com!
"

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Verified
5/5

2005-06-28

"well, i have to say that i am pretty hapy with the service at discount laptops. their responses to my emails took only an hour or two, not days like many other vendors. their prices are pretty competitive, but you cant beat their service. id do business with them again.

i did run into some prolems with the notebook itself though. when it arived it didnt turn on due to a deffective battery, but i cant really fault discount laptops for that. everything is fine now since i recieved a new battery. in fact, im doing my review on the notebook right now.

the staff over at discount laptops really gave me the impression that they really cared about me... it kind of gets ya right there *points to heart* :-)
"

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Ability to determine if a product was in-stock real time
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Verified
5/5

2005-06-20

"Best online purchase experience I ever had (well, maybe tied with NewEgg).
After much research I decided on an Asus Z71V, and more research showed DiscountLaptops with the best price (Chembook 2371). I ordered it Wed afternoon, it was built and shipped the same day. I had the laptop by Friday. Amazing.
The unit is everything I expected. It works flawlessly. And it comes with the software on CD for restore purposes - many retailers don't include that, and make you order it separately for an additional cost if you need it later.
All I can say is, thank you DiscountLaptops.com.
"

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Verified
5/5

2005-06-19

"Excellent service, representative on thew phone, Matt, was tremendously helpful and nice. Will purchase from again if in the market for a laptop."

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Verified
5/5

2005-06-16

"I ordered A Chembook 2371v (ASUS A7v1) from discount laptops on May 10th, 2005. They answered my preorder questions within 30min of me sending the emails. See if dell or hp is that fast. Also there site does not seem to like Mozilla Firefox they notifed me of this and my order went through seemlessly. They also gave me a estimated ship date of the laptop. I ordered the laptop on a tues day, It was BUILT and shipped the next day and i recieved it on a Friday with 2day air shipping via UPS. Laptop was in perfect condition, no dead or stuck pixels. Everything was as I dreamed.

Later I found out that I was suppose to get a Built ON Asus sticker, I emailed them yesterday about it and again within 30min they replyed and said i should have got one from chembook since they are the ones who actually built it. So with out complaint or hestation they mailed me out one ;). Cant bet that, i recommend Discountlaptops to anyone looking for fast affordable mobil laptops. ALso you get 2yr free warranty and accidental damage coverage, i havnt seen anyother asus/chembook reseller offer this. SO i was over joyed. Well thats my review hope it was helpful.
"

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Verified
5/5

2005-06-09

"My experience with DiscountLaptops.com was very positive. They had the best price for the notebook I was looking for (Asus Z71V)(Chembook 2371V) and seemed more professional than their competitors. I had a few pre-sales questions and they were all answered very quickly and politely. When I ordered it took only two days for them to build the computer and ship it out. My only regret in the whole purchase was not choosing 3 day air shipping. I chose ground shipping to save money, and it took 10 days to arrive at my house (Upstate NY) from the day it shipped from California. Of course, this is due to UPS shipping and is not DiscountLaptops fault at all. I am very happy with my laptop and feel that I received a high quality laptop from a reputable dealer which makes me glad that I decided to spend the extra money instead of going with a Dell. I would recommend DiscountLaptops to my friends and would definitely buy from them again. "

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Verified
5/5

2005-06-05

"Both people that I talked to were courteous and helpful. I appreciate the professional service I received."

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Verified
5/5

2005-06-03

"What I Bought
ChemBook 2056-X (Compal 56). The configuration I chose is as follows: 2.0 GHz Pentium M Dothan CPU; 1GB PC2700 RAM; Hitachi 60GB 7200rpm hard drive; DVD/CD-RW drive; onboard 802.11a+b+g WiFi; ATI Mobility Radeon 9700 video card with 128MB VRAM; plenty of ports; 15" SXGA+ display.

Why I Chose Discount Laptops
1. They answered all my pre-sales questions promptly, courteously, and in detail. They never pressured me and never tried to tell me what to buy. I did a lot of research before buying, and I liked the people at Discount Laptops the best. I dealt with the owner, Matt Richards, and also Mathew Tucker, and both were very friendly and helpful.
2. They have an excellent selection of high-performance, customizable laptops at reasonable prices from companies like Sager, ASUS, Compal and Twinbook.
3. Their website contains a wealth of information on their products, warranties, policies, and so on, all of which helps with purchasing decisions, and their configurator is easy to use.
4. Excellent warranty included in price.
5. Superior marks at ResellerRatings.

The ChemBook 2056-X
I've had this laptop now for a few months, and I love it. It's lightweight, has very good battery life, and runs cool and quiet. It's not based around the newest technology, i.e. Alviso/Sonoma platform, but I don't need the latest and greatest. I bought this for work projects and gaming, and it runs all my software beautifully and multitasks well. It's not my main computer (I also have a desktop), but I still use it nearly every day and certainly when traveling. The keyboard is solid and comfortable, and the display is crisp and sharp. No dead pixels. If you're looking for a multimedia laptop, you might prefer one with a 15.4" widescreen display. There are a lot of user reviews online for the Compal 56 and some complaints about the screen, but this isn't designed for multimedia or Photoshop work, in my opinion, so you have to look at it in that light

Tech Support
I've had several laptops over the years and rarely need tech support. But often you really find out what sort of company you're dealing with when something goes wrong. The XP disk that came with my laptop turned out to be defective causing a system shutdown when in the middle of an OS reinstall. I won't go into all the details, but Matt, Mathew, Shannon and the people at ChemUSA all came through for me wonderfully so I could get back up and running as quickly as possible.

Other
Over the last few months, they added a forum to their website so users can share tips, post reviews, and so on. Thumbs up!

Overall
I'm very happy with my ChemBook 2056 and with Discount Laptops. I highly recommend them. Thank you Matt, Mathew and Shannon!
"

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Verified
5/5

2005-06-02

"I placed my order on a Monday for a customized Laptop computer. I recieved it early on the following Friday. I was very impressed with the promtness and ease of my order. The communication with the company was fast and professional. I wish all my dealings and online orders were as good. I will recomend DiscountLaptops.com to anybody looking for a similar product, and will use them for my future purchases. Thanks for your service."

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Verified
5/5

2005-06-01

"First-time buyer of a Sager and first-time buyer from discountlaptops.com. I'm pleased to say that I'm very happy with both. The CSR's at discountlaptops (and Sager) were great. Genuinely NICE, friendly people who were truly helpful. Price, speed of delivery, and the quality of the products were outstanding.
I did a TON of research before buying my computer as it's for work and home and needs to be both feature-rich and dependable.
Oh, and check out their web site. It's got everything you'll need to know before you purchase a laptop. It's written very clearly. It's nice that they believe in doing more than just selling, there's lots of useful computer info that's easy to read without being dumbed down. Thanks for making everything so easy!
"

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Verified
5/5

2005-05-28

"I bought an Asus Z71V. The shipping was extremely prompt and the notebook is great. It would be my pleasure to do business with discountlaptops.com again. "

Detailed Review Benchmark + -
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Verified
5/5

2005-05-26

"This is my replacement for the Chembook 2371v which I returned. I had no problem with the return, and they kept me informed on both the return status, as well as the status of this order. Great Job Matt and all."

Detailed Review Benchmark + -
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Verified
5/5

2005-05-25

"These guys rock, service and products are unmatched. Can't forget about the wicked prices."

Detailed Review Benchmark + -
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Variety of brands and products offered
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Ease of ordering online
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Verified
5/5

2005-05-24

"I can say without reservation that buying a laptop DiscountLaptops has been a fantastic experience. They answered all of the questions I had for them right off the bat, when I was ready to make an order they took the order and shipped the laptop the same day. Despite the fact that I picked their cheapest shipping option I received my laptop two business days after I placed the order. You can tell that they really care about their customers and that they know their products. I wouldn't hesitate to buy from these guys again. "

Detailed Review Benchmark + -
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Is committed to quality products and services
Is easy to do business with
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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
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Being trustworthy
Being easy to reach
Being knowledgeable
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Making decisions on their own
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