"Have always had excellent service from DiscountLaptops.com` 4.0 in my book! Oops, that should be a 10, everything was great!"

"Discountlaptops.com has been a most impressive and commendable reseller, beginning to end. From helping to choose a laptop, to the ordering process, to helping when problems arose, I have been won over by the kindness and good vibes of the staff and the quick and informative responses. I talked to other resellers (never bought from one until now), and was about to order from another one-- but they were giving me a hard time for having differing shipping/billing addresses, and were not as helpful or nice. So, I went with the nicer people and I have been happy since. While ChemUSA, unfortunately, has been less than ideal in their support, with discountlaptop's help, I received prompt support, and now am typing on a great little laptop..... so I feel like I've been through a lot, and dicountlaptops has passed every test with flying colors. thanks, guys."

"When I first saw discountlaptops.com, I couldn't believe the prices, so I called them to make sure it wasn't some kind of scam. The prices are in fact real and I just ordered a Chembook 2056 with:

2.0 Ghz Pentium M
1024 meg of Corsair RAM
60 gig 7200 RPM harddrive
and DVD-R.

The computer shipped suprisingly fast (the next day) and should be here a week after the order was put in. I am currently waiting for it.


After receiving the computer, I had problems installing the operating system. I thought I had a bad cd but later realized it was the computer. I let discountlaptops know about this via e-mail. The next morning they had diagnosed the problem and were already sending me new RAM. The computer now works perfectly with the new RAM and it's very fast. The people were friendly, comforting, and very helpful as they solved my technical difficulties. I would definately reccommend discountlaptops to anyone whose looking for an unbelievable price and great customer service."

"everything about this company is great. Great prices (the best I've found), great communication before and after the sale, great service, great support.

They care about the consumer. Every part of the purchase was a joy. Highly recommend this seller"

"Ordering from discountlaptops.com has been fast and painless. I ordered on January 16, waited the requisite 3 days for PayPal to clear my check, and on the third day the item shipped! This company is highly recommended.

EDIT:

There was some incompatibility with the Corsair ram I selected for my laptop, which subsequently caused the machine to crash. I am a commuting law student who needs a laptop for LexisNexis access, so I contacted Discount Laptops with my concerns and they immediately rectified the situation. Matt Richards, the owner I presume, offered to ship a replacement DIMM next day air as well as reimburse me for my trouble! Who does that!?! I, of course, just wanted a ram replacement (it would be unethical to take reimbursement for such excellent service), so Matt shipped it out and it arrived today. I couldn't be happier with this company. If you are considering buy a laptop, rest assured that you will get the best service and price from Discount Laptops.
"

"I was a little apprehensive before sending a cash payment. I made the leap with a certified mail option, they recieved it and signed it appropriately. Expediting of the order was very professional and on time. As soon as they recieved the payment, their up-to-date policy was in effect and I was notified step by step. Having communicated through the telehphone with their respresentatives, I came to the conclusion that they highly value their vision of customer-first, which was delightful. My package arrived on time and overall, I was very happy to see everything was in order. Im in the market for a second notebook and DiscountLaptops will certainly receive my future business. "

"Best online buying experience ever!!
I've ordered two laptops (chembook 2060) on different occasions and must say that such I haven't experienced such a friendly, professional and speedy handling of my order and questions with any other online store than discountlaptops.com.
I've had one issue, that the laptop got stuck in suspense but after contacting discountlaptops.com, Matt, the president himself contacted me thru phone within 2 hours... this guy never sleeps.

Would do business with them at any time! Best hardware for the best price."

"I ordered my first laptop ever, a Sager 3790, and I LOVE it. Discountlaptops.com was friendly, reliable, and fast. I am satisfied with every aspect of my purchase and cannot pull myself away from my new computer. I received the laptop and was amazed at the value I got for the price I paid. Overall, I am very happy that I chose to order from there and I will definately look forward to ordering from there for the next laptop I need."

"The Sager 3790 is my first laptop and I gotta say I love it. It's everything I'm looking for. Got everthing in 8 days, 4 if you don't count new years day and the weekend. Happy that I got it so soon. Discountlaptop's representative was very helpful. They were very polite and told me everything I needed to know. I was a little worried after hearing about the dead pixel (hoped that I didn't get any), but even if i got some I could always send it back for another, that's good service. I have no dead pixel. I have been searching for a laptop for over a year but was dissatisfied with what's out there with major brand names until i found this site. I decided on this site thanks to everyone's positive review on DiscountLaptops.com. Hope they stay committed to quality."

"Discountlaptops.com rocks! I ordered a Sager 3790 on Monday, 12/6/04. About fifteen minutes after I placed the online order, I decided to change my order to include a higher resolution screen. I called the number in an email confirmation I just received, to find they were already processing the order with Sager! It was no problem for them to change it and the person I spoke with was very friendly. I also asked if there was anything they could do to speed up shipment, because I was going on a vacation in 2 weeks, and they said they would ask Sager to expedite the order for me (I was using the CA reverse shipping option so next-day air wouldn't help much). To my surprise, I received the laptop on Friday 12/10/04, only 4 days after I ordered it! I'm very happy with this company and would definitely order from them again."

"Excellent transaction, laptop was EXACTLY as described and arrived on time with no unexpected cost or delays..."

"Try as I might, there is not one reseller out there which can match Discount Computer's pricing. I also found their web site well organized and easy to use."

"Outstanding, personal service. Quick responses to questions, cheerful, helpful, Great products and prices. One of the easiest, and most pleasant online purchases i have ever made. They went out of their way to expidite shipping and overcome the paypal bureaucracy. I would not hesitate to buy from them again, and have recommended them to freinds."

"I was very pleased with the way these people do business. I had to change my order after the fact, and they were very able and willing to help me there. They ran out of the processor I ordered (1.5Ghz Pentium M) so they upgraded to a 1.7Ghz Pentium M for FREE! Their cash savings are awesome, and they were honest on the bank transfer I made. They had extremely fast shipping - my order was at my house in Alaska within 4 days of ordering. The laptop I received was in great shape. There were no dead pixels, no problems with any of the hardware, and no equipment was missing. Manuals and a few software CD's were included, and so far I have Gentoo Linux kernel 2.6.9 running perfectly on my Asus M6Bne (Chembook 2060E-S is the model they sell). Even the onboard wireless and extra function keys are working in Linux. So far I have not had to contact support because this is by far the best laptop I've ever worked with. I have Windows 2000 dual-booted, and it's also working great. I loved the option of not having to buy a copy of Windows with my new machine. That saved me a lot of money. I will never go with Dell, Gateway, HP, Compaq, or anyone else ever again! Wonderful Deal - Thanks DiscountLaptops!"

"Very friendly and professional customer support. It took only 5 business days for my laptop to arrive. They even requested for a dead-pixel scan for my machine from the manufacturer, which resulted in a dead-pixel free machine. I am extremely happy with my purchase and confident to recommend them to my family and friends. Thank you, discountlaptops, for the smooth transaction. "