"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"The ease of online design graphics tool was what sold me on ordering from Discount Mugs. Mugs arrived within a week, and I ordered during the week before Christmas! I was at work when the box arrived, my wife opened and said they were safely and securely packed. No damage. I got home inspected them, and then noticed the count was 36, and not the 50 I ordered. I called customer service......It was 5:10 on 12/23 and the operator answered, took my order number, and said "the 2nd box is being delivered between 5:30 and 7:30"... Sure enough, within 30 min, the 2nd box arrived!. "
"We have ordered with Discount Mugs repeatedly over the last 4 years and been very happy with the results. We had an issue on our most recent order that was fairly significant and our representative worked closely with us, staying in regular communication, to resolve to our satisfaction. And went above and beyond to ensure we had a good experience and product we could share with our clients. We definitely will continue to use them and recommend them. "
"I'm writing this to insure Christopher Garcia receives all the accolades for his excellent customer service he provided to get our custom order processed. In a world where AI is taking over it is still so refreshing to speak to an actual live person. Christopher was very responsive to my request and somehow in all his wisdom was able to expedite delivery for us. We love our mug and know our clients, board members and employees will too. Thank you for such a quality product and having people like Christopher on your team! DiscountMugs is a favorite pin in my outlook now!!"
"I had a fantastic experience working with Discount Mugs to create a custom mug for our church welcome gift. Their sales representative, Christopher James Garcia, was incredibly patient and helpful, answering all my questions and guiding me through the customization process to ensure the mugs were of the highest quality. The order was delivered on time and exceeded our expectations. Highly recommend Discount Mugs for their excellent service and dedication to customer satisfaction!"
"He worth his weight in gold. I will be ordering again soon!!"
"Working with Christian has been wonderful! He can always help me get my order right and so far everything I have ordered has been outstanding. I can't imagine going anywhere else after the positive experience I've had so far."
"I was extremely disappointed with my experience ordering promotional products. The quality of the items was far below what was advertised, and they looked cheap and poorly made."
"Just to try them out we ordered 25 mugs, and they arrived on time and looked way better than we expected. So our hotel have ordered more and in different designs. They arrived safe and on time. Customer service was really good, they took the necessary time to answer our questions and meet our needs. Thank you and looking forward doing more business with you."
"Anna was the most helpful customer service rep. She was so diligent and answered all of the questions we had. I loved ordering from DiscountMugs. Super helpful!"
“Thank you so much for this awesome feedback. We're glad to hear how happy you are with our customer service. This feedback is super helpful. Thank you and looking forward to more business with you.
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"Ordering from Discount Mugs is a breeze. Their product selection is great and the design options are SUPER user friendly. And if you have any questions or need help, their customer care is very attentive and responsive. The other thing I want to mention is their care in packaging their products is excellent."
“Thank you so much for your amazing review! We're thrilled to hear that you found our website and design options to be super user-friendly. Our team takes pride in providing excellent customer care and ensuring that our products are packaged with care. We appreciate your support and look forward to serving you again in the future!”
"Ram was great, and answered all my questions directly and to the point. Got a bit of a mess cleared up quickly and with no fuss. Thank you Ram!"
“We're glad to hear how happy you are with our customer service. This feedback is super helpful. Thank you and looking forward to more business with you.
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"We have used Discount Mugs multiple times. Love the chat feature as it is quick and easy to use. I was able to complete a reorder in no time at all. Thanks Discount Mugs!"
“Thank you so much for this awesome feedback. We're glad that we were able to help you with your order. Our team will be happy to hear this. Looking forward to more business with you.”
"Thanks for the quick and great help and suggestions for other options that were in my budget!"
“We are so glad to hear how happy you are with our customer service. This feedback is super helpful. Thank you and looking forward to more business with you.”
"We ordered a batch of coffee mugs for our company gathering and their support team was super helpful in making some changes to our order and helping us to get the mugs delivered in time for our event. Sensational customer service!"
“We, at Discount Mugs, are glad to know that we were able to help you through out the order process. Looking forward to more business with you.”
"Second order - process is a breeze. Customer service reps are knowledgeable and very easy to work with. We're very small so our orders are too but they don't seem to mind. We'll be back!"
“Your satisfaction is how we measure success! Thank you so much for sharing this positive experience. Looking forward to more business with you.”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“Thank you for your awesome feedback! We're thrilled you're happy with the mugs. It's fantastic to hear you've ordered more and are pleased with our customer service. We look forward to serving you again soon!”