"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"This is the 4th time I have used Discount Mugs and my experience continues to absolutely AMAZING! Aarol was the perfect Account Specialist! He knew what I was trying to accomplish after struggling to get my items to save in the Cart and finding better items that had the look I was going for. He stayed on the phone with me and completed my order quickly and made all of the changes possible willingly and patiently! My experience is the reason I keep coming back to Discount for my personalized totes and water bottles!"
"The staff was very helpful in finding exactly what we needed. And, pleasant to talk with!"
“We, at Discount Mugs, are glad to know that we were able to help you through out the order process. Looking forward to more business with you.
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"The live chat was extremely responsive and helpful. Great experience. Will order again.
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“We are so glad to hear how happy you are with our business. This feedback is super helpful. Thank you and looking forward to more business with you.”
"Aarol Account Specialist was very responsive and provided excellent customer service, all my questions were answered and my order was placed within minutes! Thank you discount mugs!"
“Your satisfaction is how we measure success! We are so glad to hear how happy you are with our business. This feedback is super helpful. Thank you and looking forward to more business with you.
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"The assistance given to me for an emergency rush order was fantastic. They were able to accommodate me and were extremely pleasant to interact with through Chat and on the phone."
“We are so glad to hear how happy you are with our business. Your satisfaction is how we measure success! This feedback is super helpful. Thank you and looking forward to more business with you.
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"I needed to upload a tax-exempt form for our order, Kent assisted with my question via chat promptly and made placing our order smooth and easy. Thank you!"
“We are so glad to hear how happy you are with our business. This feedback is super helpful. Thank you and looking forward to more business with you.”
"I had a great experience using the chat feature"
“We, at Discount Mugs, are glad to know that we were able to help you through out the order process. Looking forward to more business with you.”
"I have used discount mugs two years in a row for employee appreciation gifts. I appreciate the quick turnaround time and quality products. Thanks!"
“We are so glad to hear how happy you are with our business. This feedback is super helpful. Thank you and looking forward to more business with you.”
"The response time was absolutely amazing. They had my proof ready for me in mins and the process was simple. Highly recommended"
“We are so glad to hear how happy you are with our business. This feedback is super helpful. Thank you and looking forward to more business with you.”
"This was my first time placing an order with Discount Mugs. An extremely helpful customer service rep was right there via virtual chat. All of my questions were answered and I had an artwork proof very quickly so I could make a decision. Very impressive customer service!! "
“We are so glad to hear how happy you are with our business. This feedback is super helpful. Thank you and looking forward to more business with you.”
"Aarol helped us out and made the purchase process super easy and helped put everything together with the products we wanted and our logo and even put it all together in a cart for us where we could just purchase it. Super nice, great experience. Will order again in the future. "
“Your satisfaction is how we measure success! We are so glad to hear how happy you are with our business. This feedback is super helpful. Thank you and looking forward to more business with you.
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"I have used discount mugs for many of my marketing needs and I am ALWAYS impressed by their customer service, fast turn around and ease of ordering! I like to use the CHAT and all the people are SO helpful and make the process smooth! Thank you for your fantastic products and most importantly your wonderful customer service support! I am always super satisfied!"
“We are so glad to hear how happy you are with our business. This feedback is super helpful. Thank you and looking forward to more business with you.
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"Pauline helped me online and was the best online rep that I have ever worked with. She helped me with my tax exempt form and even suggested two different mock-ups from the one I designed. I'm so glad, because hers were so much better! I would order again just to work with Pauline!"
“We, at Discount Mugs, are glad to hear that you had a great experience with us placing your order. Thank you so much for this feedback! Looking forward to more business with you.”
"Kent was very helpful and quick to get my order placed! Great job!"
“Thank you for sharing this positive experience! We're always here to help you with your order. Looking forward to more business with you.”
"After our first order our rep, Robert, kept lines of communication open. Once I was ready for my next marketing items, I didn't hesitate to reach back our to Robert. He once again treated us like his #1 customer. Great customer service!"
“Thank you for this awesome feedback! We're glad that we were able to help you with your order. Customer satisfaction is one of our main goals in the business. Looking forward to more business with you.”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“These kinds of feedback is what makes our job worth it! Thank you for sharing your experienced and we're glad to know that we were able to provide you with the best assistance. Looking forward to more business with you.”