"Thank you!❤️ They were willing to help me right away with whatever I needed! "
"I had ordered a pair of boots and the wrong pair arrived. I reached out and was very impressed. I greatly appreciated their prompt response and their want to make it right. I am very pleased with my experience. "
"I’m obsessed with dolls kill so I was excited to make my first ever purchase. When I finally did my products were missing the straps to the bags ); which I wa super bummed about honestly BUT the customer service in fixing my problems was outstanding and super fast! Either way my products are beautiful"
"Kaylin responded very quickly to help me with my issue . Very polite and helpful thank you so much ❤️"
"Suburb customer service. I was able to speak to a real person .. Holland!!! Girl you are amazing!!! Holland helped me and stayed on the phone with me to make sure my order went through. A huge help. Thank you again! I would most definitely tell my friends about your company"
"Fantastic service, super fast delivery, four days to the uk.. and they are the most amazing sparkly pink rhinestone cowboy boots I’ve ever seen.. seriously considering buying the clear rhinestones too"
"I spent quite a bit of money on an order as well as one-day shipping (which usually hasn't been a problem to my address) and the package never came. After a few days I emailed Dolls Kill and on a Saturday they promptly responded telling me it must have been lost in transit because after they sent it they had not received any updates. My doll went ahead and re-ordered my whole order with one-day shipping and I am receiving my package tomorrow! My experience was amazing and DollsKill responded so fast. Love them! Forever a loyal customer. "
"I was accidently sent wrong size. The bag said M/L and I received L/XL. Not really their fault. Someone put wrong size in bag with barcode....prob from the factory it was made in. They emailed me back promptly and sent out a replacement. 666% "
"Dolls Kill has consistently impressed me with their selection of clothing and accessories, their quality, and the fantastic customer service. I have never been let down by any transaction I have made with them. Fantastic variety of both straight size and plus size fashion that makes it easy to find a bunch of cute pieces to fit anyone’s style. Any time I have ever had a problem with an order, their very tentative customer service staff is always quick to reply and very helpful."
"Last night I made an order on Dollskill and I made a huge mistake in the Address... TWICE! (I must have been super tired...) I messaged the Dollskill team and they answered me soooo fast and helped correct the address. Thanksss guys, I was freaking out as packages frequently disappear in my apt complex! Thanks Kaylin for your time you're the best "
"You guys inspire me to be myself. "
"After years of seeing youtubers gush over Dolls Kill, I finally bit the bullet and bought a few items I had my eye on for a while.... Welp, after 2 exchanges, it's clear why they don't do refunds. The most remarkable thing about this site is the consistency of their garbage quality. You can literally buy the exact same stuff on AliExpress for a FRACTION of the price. I tried clothes, house goods, shoes, etc and they were all wondrously cheap quality. From numerous clothes that were either stiff + itchy or see-through fabric, to scratched up glass "love potion" bottles, to shoes that were a full size too large and drew blood within 20 mins of walking around my room, I am finally giving up with trying to exchange items in the hopes of finding something decent. I'm thoroughly impressed with how much they overcharge for garbage they get from the same sweat shops as cheap overseas websites. Save yourself the time, money and trouble and go to the cheap overseas website if you absolutely can't live without cheap, shoddy products. "
"i accidentally put the wrong address on my order and was totally stressed about it, but i sent them an email and within 24 hours they had fixed my address and gotten back to me. they were really nice about it too! great customer service :)"
"I accidentally put it in the wrong address for my order and they changed it so fast. Not only that, but the girl who helped me was so sweet about the whole thing. Really great customer service! Thank you so much!"
"I got so stressed out when I noticed I had put the wrong shipping address but they were so quick to get back to me and fixed my problem (plus they were super kind and lovely) I’d definitely recommend !"