"Honestly super duper sweet and helpful service the one and only time out of like a hundred that I even experienced an issue, they answered so quickly and fixed it immediately!!!!"
"Well it was my first time shopping at dolls kill and I will definitely be shopping there again. Even with the hassles of currency exchange rates and banks the people at Dollskill really go above and beyond to make your experience as smooth (and fun) as possible. I shop online quite a bit and have experience with a lot of different customer service/s and this one is by far the most helpful and quick to respond, not to mention super cute in the way they communicate to their customers. Would totally recommend to anyone, even Canadian customers. Also, excellent prices during their big sales and amazing product choices! Thanks for existing and for being so awesome Dollskill! "
"The shoes I ordered broke within two days but I contacted customer service and I was satisfied with the result. Still a little apprehensive about the products but I will give it another shot."
"I had a question about the materials made with the plasma freeze combat boots since it was only listed as man made materials. Customer service got back to me promptly and I was happily informed the product is made with materials that are vegan and cruelty free!! I cant wait to purchase these with my next paycheck :) If you have any questions about something in the shop dont hesitate to send them an email!!
-Peach ****"
"I accidentally gave the wrong address in checkout, and they answered my email about it and fixed it within a few minutes! "
"Have only had a problem with them once and they fixed it right away!"
"Their customer service is one of a kind, I was having a problem (which I thought was pretty big and troubling) and they fixed it veryy quickly and efficiently and were so kind and sweet, i luv it"
"I love ordering from dolls kill because they have a good selection of great quality items but I was not as pleased with my recent purchase because my slides broke after 3 wears."
"I’ve placed a few different orders...all recently! (I have a problem"
"Dolls Kill always has the best customer service! Any question I have, they are sure to reply quickly and won't stop until they find an answer. "
"really good customer service! I got quick answers and very friendly. I recommend this website to everyone !;)"
"Dolls kill is my number one go to store for anything from basic wear to crazy festival outfits. There is always something for every occasion. And their customer service is incredible. I’ve emailed a couple times about general shipping guestions and they’ve always answered in a timely manner. I even had a return outside of the 30 day shipping policy and even helped me out with still being able to do a return. A total life saver! "
"I love this store!!! They are always so professional about everything! And a special thanks to Elisa for being such a great help to me!!! Love ya "
"So USPS lost my package, go figures. After so many days I noticed so I contacted USPS, contacted Dolls Kill and they were eager to help me. They resent me what I ordered so thank goodness!! And it was easier than I expected it to be."
"It started off stressful and ended with a blessing "