"I put in an order and immediately realized I had shipped it to the wrong location. So, I contacted Dolls Kill customer service and they were very quick about responding and changing my shipping address. Overall, the representative was very responsive and handled my case perfectly. I have ordered many things from Dolls Kill and I have always had a great experience with them."
"I emailed on a non business day but as soon as they opened I was met with quick and pleasant responses. I had messaged to see if the store credit can be applied as an after pay payment, and even though I was unable to do so, the person that helped was very kind and attentive and never short or rude. "
"Absolutely love Dolls Kill, I’ve never had a problem with any orders or return! My last order I ordered through PayPal which has a different email address than my primary, after 1 email they replied within 5 minutes with a direct link to my order. The team itself is professional and the clothes are well made and never disappoint. "
"They’ve got great clothes, products and great customer service. They respond timely and positively. It’s also really wonderful theyre clothes fit my plus size!"
"One of my favorite online stores, the items they sell are so unique ( which I love ). The shipping is always fast, and if there’s ever an issue they provide great customer service! Which is why I’ll be a forever customer! Please keep it up!"
"I order some shorts from dolls kill but sadly didn’t fit (loved them tho "
"The service is super fast, friendly and absolutely perfect. I love DK ❤️"
"DollsKill is one of my absolute favourite online stores to shop at.
Products are always quality, and look to die for! Not to mention, customer service is fkn fab! "
"I placed my first order with Dolls Kill a few days ago, and I recieved my shoes today. They are Amazing! I adore so many of these shoes, that I couldn't decide on 1pair, so I got 3 pairs. They have the most Amazing Shoe Styles! The shoes were packed perfectly, and shipped right away. I'll definitely be ordering more shoes from Dolls Kill. They also offer a feature called AfterPay which was really convenient for me. My only regret is not knowing about this store sooner! These shoes bring me Great Joy!"
"The quality of clothes at dollskill is amazing and the orders are always handled with speed and precision. Just had Alyssa from customer service help me out with a missing item. Quick responses with no fuss whatsoever!! Thankyou so much to dollskill "
"First of all, what a beautifully curated site with such quality unique items. Second of all, they have excellent customer service!!! Not only are they with times and have SMS support (say whaaaaat), they also are prompt and respectful. I was missing an item and they did not hesitate to get the minor slip up resolved. Now that’s what I call problem solving!"
"Emailed Dolls Kill about a pair of boots I have been wanting for a long time! Elisa emailed me back immediately and helped me. Ridiculously friendly and helpful. Thank you!!"
"DHL seemed too lose my whole package. Contacted Dolls Kill and let them know I needed the items for a doof. They responded too me quickly and resent half of items, and gave me store credit for the other few. Customer service was great too!! Would highly recommend."
"I had the wrong address on my package and used their text message system to fix it. I very was nervous because... who actually texts to resolve a shipping problem? But they responded very quickly and went above and beyond with telling me exactly how they were going to fix my address issue. I’ve never expierenced such fast and and friendly customer service! Thank you Dolls Kill❤️"
"I had an item mixed up when it was being package so I received the wrong one, I contacted customer service and Nicole responded so fast! She was amazingly sweet and just made the whole experience quick and painless! This is truly an amazing company and I cannot wait to continue shopping with them."