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Verified
5/5

2016-07-09

Loved my hair !

" I write and end up in books or magazines . I need to look my best on a budget ! I bike , clean and take care of my pets too ! I give blood when I can . I do not like a big fuss when it comes to styling my hair !"

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Verified
5/5

2016-07-07

Great company!

"Great company with great and fast customer service !! Very pleased!"

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Verified
5/5

2016-07-04

Shut up and take my money !

"My experience with them have been great! their customer service and free shipping is very fast! I appreciate their fast answer all the time! I order twice per month since I knew about this page and I love their prices!!!
everyone please buy with them!
"

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Verified
1/5

2016-07-01

It's a fraudster website.

"I ordered a shirt since last year September, 2015 up till now I haven't receive my order. And I saw it has been shipped out and it was not show either it has been deliver or return. They are fraudster. This is my order number L1509141736583955"

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Verified
3/5

2016-06-29

Received my order 5 weeks after submission...sizing is way off

"I placed my order on JUNE 8th. I PAID for tracking information, which has not been updated until TODAY, JUNE 29th. The prices are great, yes, but I did not plan on waiting 5 weeks to receive my order.

I thought ordering a few swimsuits in early June would be PLENTY of time to receive them for my vacation on July 1st. Not the case. The customer service is fairly prompt (usually responds in 24 hours); however, they could not provide me with the correct tracking information which I paid for. All I was offered at this time was 8% off my NEXT order. There may be a language barrier with the customer service representatives responding to tickets, but I can't be 100% sure.

I ended up ordering two swimsuits on Amazon on June 29th that will arrived on June 30th because I was so dissatisfied with not getting my order. I gave the company a try due to their great prices, but had I known about these shipping issues, I would have A. paid for fast shipped to guarantee delivery or B. ordered from Amazon from the start where I get FREE TWO-DAY shipping and FREE tracking.

After posting my initial review here, I received a separate communication regarding what could be done to resolve the issue. In good faith, the company did refund my full order amount. After I got back from my vacation, I did receive the items. The fit of all the swimsuits (I ordered three) was WAY OFF- I ordered a size larger than I normally wear, and would need at LEAST two sizes larger. The torso of the suits were very short, and the suits were extremely tight. I was also missing a strap to one of the suits.

I was satisfied with the company's response to my issue, but was still disappointed with the shipping time and sizing, and the fact that it took a poor review to get anything accomplished with the issue.
"

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Verified
5/5

2016-06-29

Dresslily is great

"My personal experiences shopping on dresslily have been great, dresslily has so much to offer and their prices are sweet. The dresslilys' costumer service is amazing, when I ask a question about my orders or about a product they get back to me as soon as possible, which is honestly the next day, that's so quick! I love just browsing through what they have to offer and I see so many pretty things, shopping on dresslily is just so fantastic "

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Verified
5/5

2016-06-28

Doing things right

"I was chatting on face book on May 03/16 when I came a cross dressllly.com adverts of casual shoe, that I like so much, be for a flash of light I have bought it & that means a world to me, since then I visit dresslliy.com regularly and I have bought 5 items since then, I do love to shop with them because they know better what customer wants with latest designing , keep the candle burning , my eyes is always looking at you, cheers"

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Verified
5/5

2016-06-27

Greate Service

"
I had a problem with a dress i ordered to small because in the Netherlands we have other sizes, i went to te support and they have helped me so verry well. Verry nice people and verry good help! I got a refund, and when i got the mail about the refund it was already payed on my paypal account! Im going to order often by dresslilly, but watch better for the sizes before I order!! If i had to rate between 0 til 10...i give them a 12!! PERFECT SERVICE!!thanks again, with best regards from Monique from the Netherlands
"

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Verified
5/5

2016-06-27

Very satisfied, fast delivery

"I have made various buys, mainly sinthetic wigs that were all fine and natural looking on me. The fitted nicely and the product was true to picture on their website. The custumer service is fast and they answer within 24 hrs, also the refunds are done in 1-2 days time. The products are delivered are free shipping by normal mail and all have arrived within 10 to 15 days. I haven´t paid taxes on them.
VEry satisfied with the pruducts i have bought and I have become a usual custumer.
"

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Verified
4/5

2016-06-27

Hit or Miss!

"Costume Jewelry and Accessories=Overall great! The quality of these products is comparable to major retailers. International shipping takes a bit longer, so give yourself some extra time if you are purchasing a gift.

Clothing=Sizes are all over the map! Don't just order the size you always wear. Measurements can help, but I found that they were not always accurate either. Their quality of clothing is on par with major retailers.

Customer Service=very responsive to inquiries. The return/exchange policy is cost prohibitive-by the time you pay for return international shipping you are spending as much money on the item as you would have if you had initially purchased it at the mall.
"

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Verified
3/5

2016-06-27

Good but can improve

"They have good products and prompt in replying to your issues but sometimes there are shipping issues or fit issues if you don't check with them before placing the order"

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Verified
5/5

2016-06-24

Am a happy client

"Talking about my own experience. I found Dresslily very genuine. Their products are exactly as they described and of good quality. They offer free shipping which is a great advantage for clients. They also offer good promotions. If you buy from them you will be happy as me."

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Verified
4/5

2016-06-23

Curves

"I Love The Selection Of Fitted Dresses. The Style Is Totally Me. Very Satisfied With My Items. Would Love To Have A Wider Selection For Men Short's. The Women Clothes Are Much Nicer."

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Verified
3/5

2016-06-21

Issue Resolved

"Unfortunately I had issues in the beginning of this order, the package was late. Upon contacting the company, and a lot of emails back and forth, they resolved the issue. So to sum it up, disappointed to begin but satisfied in the end."

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Verified
5/5

2016-06-21

Absolutely Great

"At the beginning,i hesitated to purchase from Dresslily specially after reading bad feedbacks on them.But seeing their products and price i got tempted and wanted to give a try. SIncerely today i am happy i did it. Sometimes it´s better to make your own experience instead of reading comments on a display..........."

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