"I have written two emails and 3 Messages on Messenger with no response I bought 3 pairs of shorts two where sent to me and one back ordered the two where sent with tracking number and they state the other was sent but without a tracking number they said I didn't pay enough for tracking number? but there selling items that are not in stock after not receiving anything for a month that say to wait another month cause it take longer with out tracking number. After not receiving anything I tried to contact them no response.. they should of ask if I wanted to cancel order before shipping uncompleted order "
"This site is very interesting. Prices are good and the styles are of today. Check it out, i'm sure you will find lots to purchase, I did."
"Dresslily provided great service, easy to order service and they provide affordable prices on their products. Delivery was quick and they respond to you in very quick manner with any inquiries. I ordered a wig, which I am very pleased with. It looks and feels great. Planning on doing more business with dresslily. "
"I love the clothes and how easy it is to shop. I can't wait for my order to get here. I already have an occasion to wear it."
"wow wow fantastic site esp for all the little goodies nannas love to buy and fab for stocking fillers xmas is not that far away I would recommend this site 100%"
"Everything I ordered looked great when I received it in the mail. The clothes fit perfectly I have no complaints. When I needed information I was able to get in contact with customer services and they were very helpful. "
"Really enjoyed purchasing Mermaid blanket. Shipment arrived within estimate of time given and the blanket is well made and keeps me warm! "
"I'd just like to sa y that I am very pleased with the quality and delivery of a wig I ordered from Dresslily.com. The wig in color is very true to the picture of the model online. It fits comfortably, snugly, and it's really cute. Dresslily also gave me a free wig cap which is really helpful because I didn't have one because this is actually my first time buying a wig. The delivery was great too. It took a little less than two weeks and it was neatly wrapped up."
"This was my first time ordering from dress lily. I was a little nervous at first because of the mixed reviews but once I recieved my wig I was very pleased. "
"Final Update:
DressLily really pulled all the string to ensure I was satisfied.
From refunding my money and still sending out the item I ordered.
It arrived super fast, and it was great quality.
I will be ordering from them again base on how they resolved my conflict.
I have also guided some friends to a few products on Dresslily, and I know they will be purchasing them soon.
Post-Update 1:
DressLily support is going really going all out to ensure things are right.
They have refunded me for the item that was not included in my order.
They also have informed me that they are still going to ship out the item at not cost.
That is really Awesome of them.
Once I receive the item I will come back and post another update.
I will probably order a few more items as well.
First Post:
I only received half of my order, and when i contacted them they said the order was shipped.
When I look at that single item that I did NOT receive, all i see is Chinese information.
Well guess what, I am not Chinese nor do I speak it or read it.
It has been over 2 months, and I have been very patient."
"WARNING>>>>>>>DON'T DO IT!! You will be waiting on your order forever and may never receive it , or your money back....only email tickets full of excuses. Maybe even no tracking number! "
"They have the best clothes!! & FREE shipping!!!!"
"This is my first order and I'm very satisfied with it. The dress is amazing! Good quality, fits well, fast shipping! I will absolutely order more from them!"
"There are no returns basically or they make it very difficult and you spend a ton of money and end up with no product!!!! Ordering online means you are not sure if the item will fit once you receive it. I spent $126 on bathingsuits, none of which fit and now if I want to send them back it will cost me $100.00 to return. This company is a scam and they need to be sued and put out of business!!! Do not buy from them unless you look over all of their exclusions and know for sure you will like what you get otherwise you will be screwed."
"Never received order....no number to call, only email in which response was greatly lacking and not helpful. I am out $50!"