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1/5

2018-10-04

Wasted Time!

"I was looking for power folding mirrors for my Audi S5. I found a that ECS sold just what I was looking for. I placed an order for power mirror kit it May (3425180) and was told that parts wouldn't be in until Aug. Long wait but, ok. I then get an email in Aug. saying no parts until Sept. Okay. Finally in Sept. I get an email saying that my power mirror kit is finally in. I track the UPS shipping. Few days later, one small box is delivered to my door. One plastic piece is all I get? Where is the rest of the kit? I call to see what happen and to see when I would get the rest of the kit. ECS tells me that they dont have anything in stock and could order a power folding mirror kit for me. It will be in stock in December. December!? I ordered this on May, now I have to still wait until Dec.? Please refund all my money back. $807. They did. Why would they make there paying customer go through this unnecessary crap? I guess power folding mirrors weren't ment to be. Huge let down. Seriously ECS!? I'm afraid to order from them again. They will sell you things they dont have. "


5/5

2018-10-04

Smooth transaction

"The transaction was easy and reasonable shipping dates, highly recommend this reseller"

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5/5

2018-10-04

Front license plate tow hook application

"Good product, easy to install sturdy, I have had it installed for a week now with no issues. A great alternative to having to drill holes in my front grill and the offset look from the tow hook mount give the front of my Audi a cool European look. "

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5/5

2018-10-04

Excelente pedido

"Compré hace un tiempo el kit de correa para accesorios y tensores,excelente la calidad, tiempo de despacho y valores.
Ahora compré otros repuestos que vienen en camino a Chile y se ha cumplido con todos los protocolos y días antes mencionados.

Muchas gracias
"


5/5

2018-10-04

King of parts

" My experience with ECS tuning is nothing short of excellent service and perfect parts, i wish i had money up the wahzoo so i could get all the part i want that ECS has for my 98 m3 . Good job guys, how can i get some discount codes ?"

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1/5

2018-10-03

Good Selection but their fulfillment has been absolutely miserable.

"I ordered brake pads, rotors, and sensor front and rear for my E30. Everything was listed as in stock when I ordered but after purchasing I found out that the front rotors were backordered for 2 weeks then had to be drop shipped. They sent everything else out but put the wrong address on the package, this caused the packaged to be returned to sender. I contact ECS, they ship a new package out but debit my ECS account such that it is now negative. UPS corrects the address and I end up with both boxes(2 weeks after initial purchase), I contact ECS to return the excess parts, they intiate the return but don't send the fedex guy with enough labels so I have to go through this process again tomorrow and to top it all off I find out that my front rotors won't ship for at least another week. I shouldn't have to have 6 or 7 phone conversations to buy basic brake parts, nor do I have over a month to wait for parts that were supposedly in stock. I will be avoiding purchasing from ECS again, if at all possible."

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5/5

2018-10-03

Amazing selection and service.

"I love the quality and dedication to service this company give its customers. The only thing wrong I believe is there should be a rewards system for dedicated customers since a lot of us can end up spending thousands on their products. I just hope we can get a little more customer appreciation besides wine vouchers."

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5/5

2018-10-03

Great service

"Ordered a seat handle latch for my e46 M3, description was very detailed and the part came very quickly!"

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5/5

2018-10-03

Always great service and quality parts!

"I have a 2007 R56 and 2014 R60 that I have been getting parts for from ECS Tuning. I’ve always gotten a great deal on quality OEM parts, as well as, expedient shipping. Not to forget the support staff and knowledge of the vehicles they handle parts for, excellent job ECS!"

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5/5

2018-10-03

Fantastic. Fast shipping recived everything

"The process was fast shipping took less than a week and tracking info was accurate. Will be ordering more from here."

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5/5

2018-10-02

awesome

"Delivered way sooner than expected, parts were all in great condition "


5/5

2018-10-02

Great customer service and parts knowledge

"I ordered a substantial amount of parts over a 2 week period and with the exception of the delivery carriers completely destroying one of the shipments all the parts I received were in good shape and Matt in sales helped me out in selecting what I needed."

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5/5

2018-10-02

ECS

"I ordered a new intake manifold for my 2010 GTI and was very pleased. All of the parts came in a timely manner and I was very happy with the results. "


3/5

2018-10-02

Customer service vs. Reality

"I ordered a scratch/dent carbon diffuser which I had a tracking order for but I called them and they stated they didn’t have anything on file but kindly stated they would send me a new one instead, at the same price I paid.

Once I actually received the “new” part, it had a couple scratches and dents. It was a good attempt at fixing a mess up through customer service, but poor actual follow through.
"

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5/5

2018-10-02

Exactly the right fiberglass body part

"My first experience with ECS Tuning was excellent --- they instantly saved me $250 over the BMW dealership price for the part -- no one else had this part, ---- fair price, quick shipping -- I recommend this place"