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Product & services pricing
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Return/Replacement policy:
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Verified
5/5

2004-07-28

"Everytime I have ordered from Eagle, they have delivered what was advertised in a prompt and efficent manner with no unpleasant surprises. I could ask no more than that."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
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Overall customer service
N/A
Customer service being trustworthy
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Customer service being easy to reach
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Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-07-28

"I found that my shopping experience with Eagle Computer online was extremely satisfactory. At first the item was backordered with an expected 2-3 week delivery. Two days later it was shipped. I will order from Eagle again when I need computer related items.

Bill Singleton
Ardmore, AL
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
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Overall customer service
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service being easy to reach
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-07-27

"Low Prices - Fast Shipping!
Low Prices - Fast Shipping!
Low Prices - Fast Shipping!
Low Prices - Fast Shipping!
Low Prices - Fast Shipping!
Low Prices - Fast Shipping!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2004-07-27

"I was very happy with the way my purchase was handled at Eagle Computer. Their response verifying my order and informing me of the expected delivery date was prompt; my item arrived on schedule and in good condition; and I was able to track it’s shipping route by internet quickly and easily whenever I wished. Most of all, I was happy that it cost me considerably less than I would have paid from the software manufacturer, and less than I was able to find it anywhere else on the web."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-07-27

"I'm not sure of the exact date of my purchase. Eagle responded almost immediately with e-mail confirmation, and the item arrived in working condition within the time promised -- all at what I consider a good price. I'd have no problems ordering again from this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
N/A
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
N/A

Verified
5/5

2004-07-27

"Easy shopping experience, no friction, fast and honest. I'd shop there again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
4/5

2004-07-26

"Ordering was easy, price was great, it arrived in a timely manner, information about the order and shipping was plentiful."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
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Is trustworthy
N/A

Verified
5/5

2004-07-26

"Everything went ok with the order I placed with Eagle Computer at www.saveateagle.com in June. The PCMCIA card arrived promptly, and it has been working ever since.

Overall it was a positive experience. I will buy again from this store if the price for the item(s) I am shopping is competitive.
"

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Overall quality of the company
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Verified
4/5

2004-07-24

"DElivery was prompt and ordering was easy. Not sure if the order vday is correct I no longer have the reciept. Would do business with Eagle again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is easy to do business with
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Is committed to quality products and services
Is trustworthy

Verified
5/5

2004-07-24

"Great experience. Eagle initially shipped the wrong item by mistake, but shipped the correct item right away after I notified them.

Instead of having me return the incorrect items, Eagle offered to let me buy them at a nice discount, which I accepted. David Neese contacted me several days later, inquiring whether I was satisifed with my order.

Eagle Computer will get more of my business.
"

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Is committed to quality products and services

5/5

2004-07-23

"Excellent service. David sent me a follow-up e-mail to make sure everything was fine, and it was.

It is also nice to receive an e-mail containing the tracking number of the shipment, and information pertaining to the purchase (invoice) so that one can print it and file it.

The thermal grease compound CPU cooler was cheap and arrived on time. Thank you very much.

Ben,
Long Island, NY
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2004-07-23

"Great products at great prices with fast shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-07-23

"Stocks hard to find items. Great prices and fast shipping. Also, communication was excellent - received shipping tracking number two days after order. Purchasing experience was painless and fast.

B. Wenzl
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy

Verified
5/5

2004-07-23

"Shipping was quick; merchandise was exactly as advertised and we were happy with prices charged."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-07-23

"Great supplier! Excelant Shiping.First TRime to do business with and it was a wonderful experience. Thank you so much."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused