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Verified
5/5

2014-03-31

"very good customer service and very competitive prices"

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Verified
4/5

2014-03-31

"The best pricing I could find. The free shipping advertising is very misleading. Overall I would say I am satisfied."

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Verified
4/5

2014-03-30

"I ordered a Panasonic ZT60 Plasma TV from East Coast TVs to replace a Pioneer Elite my shippers broke in transit.

East Coast TVs had the TV in stock I wanted. The TV shipped quickly and arrive in perfect condition.

I would buy from them again.
"

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Verified
5/5

2014-03-30

"The initial purchase price of the TV was great. The total cost rose after having to add shipping and insurance, but I still got it cheaper than I could find it locally (Best Buy, Sears, Sams Club). So it was still a good deal. Unless you live in their very defined delivery area, just plan on paying shipping. Their web site seems to be a little deceiving in their reference to free shipping and their separate delivery map of the U.S.

The sales person was polite and helpful...a little strong on trying to sell the extended warranty, but still pleasant to deal with.

The TV itself was delivered in excellent condition - the original packaging was in great shape. And the delivery guys were friendly. They opened the box enough to plug in the TV to make sure it worked, and were in and out quickly. I cannot really give a true-to-form rating on their normal delivery time, as it was during one of the winter storms that had traffic stuck on the interstates for several days. So that delayed our shipment beyond what would have been normal.

All-in-all, I would buy from them again.
"

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Verified
5/5

2014-03-28

"Awesome experience. First the price, and then the delivery!! East Coast TVs did an amazing job, and we couldn't be happier with our new TV!!"

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Verified
5/5

2014-03-28

"I bought my new 60 inch Samsung Plasma from East Coast TVs. I took a look at them because they had a significantly lower price than the big box guys. I upgraded my deliver service for a couple of bucks more, and I got my TV in less than a week. The white glove delivery guys unpacked the TV and made sure it worked before I signed for it. I saved around $500 from the BB guys.

I was worried because I read bad reviews largely because East Coast does up sell the delivery service. I get that. But, if you do the math, it is a no-brainer. My experience has been very good.
"

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Verified
5/5

2014-03-27

"East coast tvs had good customer service and they will try to explain any questions you might have about your order.. Unlike the white glove service they used.. They were very rude and didn't give a damn about my product or my house where they were delivering.. I rather wait longer on my product then to have that service deliver my order again.."

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Verified
5/5

2014-03-27

"Would highly recommend East Coast TV to anyone looking to make an online purchase. I bought a Weber grill from them. Completely satisfied with entire purchase. Shane "

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Verified
4/5

2014-03-26

"Great prices on newest televisions and soundbars. Very professional customer support friendly and helpful. Delivery was a bit late though, but the movers were courteous and quick."

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Verified
5/5

2014-03-25

"At 1st I was leery of giving them a try based upon some of the negative reviews. However I liked that East Coast responded to the negative reviews, plus their prices were not to be beat. They did somewhat pressure me to accept white glove delivery but I was going to take it anyway. The extra service was minimal in that the TV was delivered to the spot on the 1st floor where they partially unboxed it, and plugged it in. Just enough to verify that the screen lit up and no dead pixels, at least none that I could see.
They didn't bill me until it shipped and the salesman was professional.
Pretty good turn around time, ordered 3/14/2014, shipped 3/18/2014, delivered 3/24/2014 to Houston TX
I would buy from them again.
"

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Verified
5/5

2014-03-24

"I selected East Coast TVs because the cost of the TV I was looking at was the most affordable there. I also saw on Google, they had some good reviews. I figured I could trust them. After I ordered my TV, a salesman followed up with a call to see if I wanted to update my shipping method (which I did). I received my TV within a week. They used a third party shipping company, rather than a national delivery service. Their delivery service was also professional and prompt. Me being the eager person I am, I would like to have received it faster, but the cost made it worth the wait."

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Verified
1/5

2014-03-24

"I would never deal with these people again. I ordered a grill for my house, which is inside the delivery area shown on their website. They never sent the grill. Every time I called to ask, they told me that they were working on it, but never did. They won't answer email, insisting instead that you call them (I guess that means they never leave a paper trail).

Four months later, I still don't have my grill. It's ridiculous. Perhaps they'll be better for you, but most likely, they won't. I'm reporting them to the FTC.

Like you, I like to look for low prices. But being consistently lied to isn't worth the savings.
"

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Verified
5/5

2014-03-24

"I was extremely pleased with East Coast TV's. Not only do they have great deals but their customer service is top notch! Very friendly sales people that go above and beyond for the customer. Also the shipping speed was super fast and the flexibility with delivery schedule was excellent. I couldn't ask for a better shopping experience."

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Verified
5/5

2014-03-23

"I talked to several people at East Coast TV. They were all very professional and helpful. The TV was shipped and arrived safely. The delivery men were very courteous ahd unpackaged the tv so that I could see it was not damaged. I would definitely recommend East Coast TV to everyone."

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Verified
4/5

2014-03-21

"Tony called to correct the miscommunication from the sales organization. The price is the best on the internet."

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