"Never got the right part, never got my refund and then was charged again just for the part to be wrong again."
"Easy to order
Fast shipping
Great website "
"I ordered a part based on your schematics but received the wrong one. Had to pay to ship it back then pay for shipping of the correct part."
"Timely delivery and worked and fit perfect. "
"I received the new door handle for my sister-in-laws microwave and replaced the next day. It took me all of 5 minutes.
Now I'm a hero in her house too! Thanks EAP"
"Placed order 11/27/22, received wrong part 12/2/22. I called customer service and had to Re-purchase the correct part while they determined whether or not to do a refund to me. I had not heard anything back from them and not received a refund, so I tried calling. Kept being redirected to the website to resolve the issue, so I contacted them through email and I finally heard back, and received a refund. In all, it took 5 days to get the wrong part. Then 5 days to get the right part. Then another 20 days to get a refund, and I had to prompt them to do it. I have purchased many appliance parts online over the years, and this was the worst experience I have ever had. This is also the 1st time I have received the wrong part from anywhere else. Needless to say, I will not be using them in the future."
"They had the parts I needed to repair my electric dryer, very easy order process, and shipped to me within a few days...install instructions both online and also included with parts. Awesome experience all the way around."
"Didn’t send what was pictured on the website and wouldn’t refund the shipping or respond to emails. "
"Parts came quickly and were exactly as described. Very happy with purchase!"
"Have not received my package "
"The exact part I needed, customer service is great and shipping was fast."
"It was surprisingly difficult to locate a replacement front touch panel for our stove/range. Repair companies couldn't source it. Originally I searched online fruitlessly. Then one day found it here. Was dubious part was in stock or would turn out to be the wrong piece. It shipped quickly and it was the correct part! Perfect!"
"The web site was easy to use and find my appliance. A diagram was included to identify the needed bin on the door. When it arrived it fit perfectly. I will use this site again."
"Super fast service after a phone call to make sure of the part being ordered. Once installed our problem was quickly fixed. Thank you so much!!!"
"Delivery was very fast. Instructions varied slight from the configuration of my freezer, otherwise, I am very satisfied."