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Product & services pricing
3.75/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.21/5
Customer service:
3.17/5
Return/Replacement policy:
3.06/5

5/5

2019-09-16

nice website

"easy ordering, fast delivery, part was reasonable. Will order again."

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5/5

2019-09-14

Exceptional service.

"Exceptional service. Called in for the parts, staff always friendly and professional "

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1/5

2019-09-12

No easy return policy

"Ordering was easy and products received promptly. One item fit perfectly, 2nd item did not. Re-ordered 2nd part which worked.
I would have given an excellent review but for the following.
I was not able to return the first item that didn't work. Was told to keep it as a spare (but why would I do that when it didn't fit); give it away; or throw it away. Really????? So, there is no return policy - at least not for me.
"


Rep reply posted 2019-09-17
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review . We appreciate your feedback. We are sorry to hear that the first part did not fit correctly. We would be happy to look into this for you if you can send us a direct message with your order number or information. We apologize for any inconvenience. ”


5/5

2019-09-10

Easy

"Easy to find the right part and it worked perfectly."

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5/5

2019-09-09

JennAir parts

"Easy to find the part I needed, it was shipped and delivered promptly."

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5/5

2019-09-04

perfect

"At first I selected the wrong part, and mistakenly ordered it. I called customer support and they were very understanding. Had the order changed and the item was delivered quickly. Couldn't ask for anything more. Excellent."

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3/5

2019-09-04

oven lighting

"Initially ordered and received what was pictured as the OEM oven replacement socket from Amazon. The part received was not what was shown on the web page and is not the OEM part #WB08K5042 as it did not have the mounting flange with the 2 mounting holes for screws. I returned it to Amazon then ordered from you as you pictured the OEM on your web page and again I received a non OEM part contrary to what is shown. Though frustrated I reluctantly used the non OEM part and cancelled the RMA. Just wish the picture matched the part. "


5/5

2019-09-03

New drawer

"Easy -- and the part was perfect"


5/5

2019-09-02

Just what I needed

"I was able to find the dishwasher part that I needed just by the picture on the web page. It was exactly what I needed and fit perfectly. Thanks!"

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5/5

2019-09-01

Great!!!

"Couldn't have asked for better. Part was shipped the same day I ordered it. Information given made it easy to get the right part and the picture was indispensable. Received item on day expected, installed new part within minutes and my dishwasher was ready to go. Also, cheaper than anywhere else l searched. Thank you very much. Would definitely recommend to anyone looking for a replacement part. Easy and hassle free."


5/5

2019-08-28

Easy ordering

"Part fit as described and arrived quickly. "

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5/5

2019-08-27

Free we handel

"PERFECT. Fast deluver, easy to attach to freezer door. Very Happy"

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1/5

2019-08-26

Not What I needed

"The replacement part looks nothing like the actual part, even though your site says it belongs to this dishwasher. There were no assembly instructions for assembling the new part."

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Rep reply posted 2019-08-31
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review. We appreciate your feedback. We receive all of our parts diagrams and lists directly from the manufacturer, so we apologize if the replacement part does not look like the original. ”


4/5

2019-08-22

Good Service

"I used the model numbe and part number to order a part for my LG Dryer. I received the wrong part and had to call and get the information to return that part and order another. I spoke with a very pleasant young lady who was very helpful in getting the right part sent out that same day. "

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5/5

2019-08-21

For Our 27 yr. old washer the parts worked GREAT!

"I have heard this noise before, it's the dogs again. When we were younger the price of a repairman was expensive but we were working. Flash forward 15 yrs. Both retired, counting coins as if our life depends on it. I love this washer. It washed our daughter's clothes now it washes our granddaughters (2) clothes. She's a good old girl, very dependable. I don't want another washer, I want this one! I googled: "the dogs in my washer are broken-Help!" and Easy Appliance Parts came up, 3rd. on the list. The site itself is like a self-help "book". I read all they offered. Learned the words I needed. It's not "Dogs" its dog ears! Who knew? Copied the How-To paper, ordered the repair kit. Five days later and a bottle of wine for stiffener, us two old farts fixed my beloved washer. She is up and working like new. I can't thank you enough for being here and doing this the way you do. Bless your hearts!"

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