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Product & services pricing
3.75/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.21/5
Customer service:
3.17/5
Return/Replacement policy:
3.06/5

1/5

2019-08-21

No hassle return is not true.

"I used the model number look up and even talked with someone via chat to order a replacement glass shelf and frame, with shipping almost $100, received the wrong size and was told to order another one and they would send me return slip and than refund me. After tons of emails and yet another $120 still wouldn’t refund me for the first shipment so I’m stuck with the first glass and shelf I can’t use. Very disappointed in there service! "

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Rep reply posted 2019-08-25
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.”


3/5

2019-08-20

Unbeatable Prices! Inadequate Shipping Protection :(

"After hours of shopping online, I was unable to find lower (or even comparable) prices anywhere!! The disappointment was when I got the filters in and found that the thin, aluminum frame around the edge of all of them was bent up in several places. I was able to bend them back out enough to be usable, but I really wish they were packaged a little better. Honestly, I'd probably order from here again as long as I can get the filters in usable condition."

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5/5

2019-08-19

Satisfied!

"We google for the parts for our dryer, and we picked Easy Appliance, and we sooo happy to placed the ordered with you. The part came as promised, and so far everything is working so perfect. We will order with you again in the future! Thank you Easy Appliance!"


5/5

2019-08-16

Beautiful packaging..item arrived as ordered

"I am soooo happy to have ordered through you. I had ordered the same part with another online vendor and they shipped the plastic shelf in a padded envelope!!! The item arrived broken in 3 places. That was 3 weeks ago, still waiting for my return label. Decided to try to order the shelf through you , am ecstatic that you are a reputable vendor. Thank you so much for taking such great care when shipping to your customers. Will order through you again!!"

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5/5

2019-08-15

Icemaker

"Icemaker fit perfectly, makes more ice then the original one!"

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5/5

2019-08-15

Great!!!!

"The part was better than the factory (Maytag) , it was all there unlike the factory part. Very fast shipping!"

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5/5

2019-08-14

Great Service-Product

"This is the first time we have used this site and I wasn't sure how it would work out. They have a very extensive selection of products overall. So easy however, just type in your model number and item you need for that appliance. The correct item was displayed instantly, price and shipment were very reasonable. I had the replacement part within 2 work days! Shocking to get such great service, no phone calls, hassle, no need to return the item. Correct on the first time. "


5/5

2019-08-14

Great Value

"Easy, fast and accurate transaction !!! Just as good as original but cheaper than buying from GE parts. "


4/5

2019-08-09

Great

"The parts arrived quickly, were packaged safely, and fit exactly as advertised."

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2/5

2019-08-08

What order?

"Great customer service via the telephone. Unfortunately the company is shipping challenged when it comes to shipping replacement glass. Two orders, two damaged packages, two refunds later I’ll be heading to the local glass cutter for a shelf "


Rep reply posted 2019-08-13
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for the review. We are sorry to hear about your experience with us. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.”


3/5

2019-08-02

Over 10 days delivery?

"Thank goodness we had enough clothes to hold us through till the delivery (over 10 days) of 1 part for our Kenmore washer, which I most likely could have had way sooner, had I gone through Sears Parts Outlet....who knew! "

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5/5

2019-08-02

Dianne Bray

"You were extremely helpful and guided me in finding the correct part. Thank you so much. My dryer now works as it should!"

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5/5

2019-08-01

3rd Purchase Same excellent results!

"Their site and product PDFs make it so simple to make sure I order the right parts and delivery was lightning fast! I will certainly use these guys for ANY and ALL of my appliance parts purchases going forward!!! Keep up the good work!"


5/5

2019-07-30

Easy order

"Order presses was easy. Will order again if something breaks on that fridge."

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5/5

2019-07-27

Dryer door

"Fantastic service, just what was needed for the repair "