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Product & services pricing
3.75/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.21/5
Customer service:
3.17/5
Return/Replacement policy:
3.06/5

5/5

2019-07-26

Great experience!

"The pictorial representations of my dryer model helped to identify the correct part. With a few clicks, the part was on its way and fit perfectly! I have used Easy Appliance Parts about a dozen times, which has saved a ton of money in repair bills and every part has fit and performed as expected."

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5/5

2019-07-25

got just what I needed

"My refrigerator/freezer had a freezer handle that cracked so badly it was sharp and difficult to use. Found the appropriate part, ordered it and was able to install it in no time. Appliance now as good as new!
"


4/5

2019-07-24

Order a replacement part

"Easy to order and received it on time
"


5/5

2019-07-20

Dishwasher part

"Fast delivery and $10 cheaper then company!"


5/5

2019-07-20

Excellent Service and Quality

"Needed a dual entry water valve for my GE Fridge. The exact part I needed was easy to locate on their system. Ordering was very easy and uncomplicated. Part was well described and included clear graphics. Payment through "Pal Pay" was appreciated and gives additional security to the ordering process. Part was shipped the same day and tracking information was updated frequently. Part arrived quickly and was well packaged reducing the chance of damage. Part was as described and included installation instructions. Installation was quick and easy part performed flawlessly. This is the third time have ordered from your company. Now the BEST part. The part (in all cases) was EXACTLY the same as the one from my GE Parts Dealer at abøut half the cost. Even with the reasonable shipping charges, I saved a considerable amount of money. Will use again if and when the need presents itself.. Thank
you,----Edward R. Ginther, Sterling Heights. Michigan,
"

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5/5

2019-07-20

Great product, Great price, Super Fast shipping!

"I ordered a pump for my GE washing machine. Website made it easy to find. Product was well below other web prices and way below local prices. Pump arrived in 2 days with standard shipping!! That is so important when your washer is down. Product was original part replacement, exactly the same as original pump...so important because many companies ship out knock-off brand parts. ** This is my second experience with this company. I bought a washing machine motor from them about a year ago and had the same wonderful experience with an original replacement part arriving in two days and the best price. I definitely recommend and will shop here first in the future."

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3/5

2019-07-18

customer experience

"I received the correct parts. I do not agree with the shipping costs for these small parts . It is difficult for me to justify paying over $7 shipping for a $ part."

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Rep reply posted 2019-07-23
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review. We appreciate your feedback. We apologize that our shipping prices are not as low as you expected. We only offer options that allow us to track packages, by using numbers generated by the shipping carriers. This helps us identify shipping progress for customers, as well as gives us information in case something were to happen to the order during transit. We try to keep our shipping prices as low as possible, but do also have to keep them at a level to help cover our shipping and handling costs. We hope this helps to explain the reasoning behind the prices!”


5/5

2019-07-18

Very good experience

"The part was exactly what I needed (timer for Maytag LAT8204). They had the best price and a very helpful video showing how to replace the part. This was the easiest appliance repair I have ever done. I highly recommend Easy Appliance Parts."


1/5

2019-07-15

Poor Customer Service and Support

"Refused to pay return for wrong part."

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Rep reply posted 2019-07-23
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience. We would be happy to look into this for you if you can contact us with your order information. ”


5/5

2019-07-15

Cheapest Price

"Selector Switch went out on my oven. Identified the part number, ordered, and it shipped quickly. I installed it and it works. Most importantly, EasyApplianceParts had the cheapest price for the replacement part that I could find on the internet. "

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5/5

2019-07-12

Easy. Quick. Accurate.

"Love the photos on website that ensure me I am ordering the correct part. Took the guesswork out of knowing my park number. I felt confident I ordered the right part. Quick shipping and easy ordering. "

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5/5

2019-07-12

Excellent service

"We needed a new lid for our Maytag dryer, and ordered it for express delivery. It came the next morning, but FedEx inexplicably delivered it to the wrong street and we spent a couple of days trying to find the package. Easy Appliance Parts was GREAT -- first refunded and reissued the order, no questions asked, then reversed all that when a local resident brought the package to our house. Speedy and friendly service. I'll use them again for sure. "

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5/5

2019-07-12

Big Service for a small part.

"Our dryer door latch was broken. I found Easy appliance on line and called because I'm not to computer smart.
The gentleman was courteous, and helped me order the latch for my dryer door. He explained the return policy in detail and took the order on the phone. Two days later the parts arrived. Great Service !!
"


5/5

2019-07-11

True to your name

"Every step of the purchase process was EASY.... So definitely Easy Appliance Parts. I live in out of the way Albuquerque, NM, so delivery schedules to our city can be difficult for UPS, Fed-EX and USPS to honor. I ordered Wednesday afternoon, was advised by FedEx to expect Delivery Saturday afternoon, and Package arrived Friday morning. Item was replacement inner window for oven and was well packed so arrived in perfect condition. Easy Appliance Parts will be my go to supplier from now on. "

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1/5

2019-07-11

They Falsely Advertise Delivery Times

"They falsely advertise delivery times. When part was sent back, because they didn't meet the shipping deadline and I replaced part from a different company, they would not honor their claim that if they were in error they would pay return shipping costs ($18.61). Their website is misleading and dishonest. Needless to say, look elsewhere for your appliance needs. "

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