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Verified
4/5

2013-11-15

"I called into support to help with recovering from a program situation caused by our antivirus system. Although our support had expired SEVERAL months ago, Chris gave us a complimentary support ticket and fixed our problem. Thank you Chris, you were awesome and quick to a resolution."

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Verified
5/5

2013-10-24

"I purchased this software 1 year ago after searching for the simplest way to track employee time. I looked at several software programs: all were too complicated and costly. This software is both user friendly and very efficient...and most important the company provides excellent tech support. I have worked with the same employee for 1 year (chris) which also represents the stability of the company."

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Verified
5/5

2013-10-12

"Very good Time Clock. The Biometric feature that uses a Fingerprint for clocking in and out eliminates buddy punching. The Tech Support team, particularly, CHRIS PANADES, is extremely knowledgeable, very patient, and if able to answer any question you may have.
I highly recommend this product, great company.
"

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Verified
5/5

2013-09-04

"Just spoke with Chris At Easy Clocking in Hialeah, FL. He was very helpful in troubleshooting issue W/ EC200 Clock. It great to have this tech support available. Thanks EC!"

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Verified
5/5

2013-08-15

"Our company purchased the EC200 model, and have been very pleased with it. I only had one minor issue, and Chris in the technical support department had it fixed for me in less than 2 minutes. I would suggest Easy Clocking time clocks for any business that is looking to eliminate the buddy system clock-in problem. The fingerprint clock-in model has been a real TIME saver for us.
Carol Sharp
BeePak Inc
"

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Verified
5/5

2013-08-01

"It was not a great impression at the start, honestly. I tried three times to get the software up and running, without success. I was ready to send the device back, but I called tech support. Oscar Castillo had everything up and running in under three hours; he walked me through the setup, he was very patient with my frustration and numerous questions, and he had a very professional demeanor. If I ran my own business, I would pay this man to train every customer service rep I hired."

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Verified
5/5

2013-07-22

"Chris was great at helping me with my questions. I highly recommend Easy Clocking! Tech support was good."

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Verified
5/5

2013-07-22

"I am very happy with your customer service!
"

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Verified
5/5

2013-07-19

"I am Happy to say the EC200 is wonderful. Chris at Tech Support
was very helpful and got us up and running in no time. I will highly recommend this company and their products.
"

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Verified
5/5

2013-07-19

"Chris resolved the problem we were having with our time clock. He made sure it was working properly and check to make sure we did not have any other issues."

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Verified
5/5

2013-07-17

"Carlos did a great job helping us connect a second time clock. He made sure we could get to both company setups and answered all of our questions."

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Verified
5/5

2013-07-16

"KAP Medical has purchased 3 clocks from Easy Clocking and have not had any problems with them. They are inexpensive and are easy to install/program. KAP Medical would recommend this product to all companies looking for a time clock system."

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Verified
4/5

2013-07-16

"Clock works good, the verifying is confusing to our students because it doesn't say if your clocking in or out. The clock doesn't always recognize the finger prints, so students are having to continue to try to be verified by the clock several times. This is causing time issues in the clock ins and clock outs.Our technical support was for only 30 days so anytime we have a problem and need to have it corrected it seems we are going to have to pay for 30 additional days of technical support at $59.99. Times seem to be correct when students clock in once to be verified and clocking out to be verified once. We are missing one full day of clock ins and clock outs. It is as if our school was closed that day (we weren't). Overall the clock has helped our school to be more efficient with time."

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Rep reply posted 2013-07-16
A rep from Easy Clocking, EasyClocking, has responded:

“Dear Customer,

We appreciate your feedback on the device and understand that you have had some minor issues, we have since then set up a support ticket to ensure our technical support resolves all the issues and makes sure you have a smooth experience with our time clock. We have honored a 30 day complimentary support and applied it to your account, so for the next 30 days at least you will not have to cover any support related fees.

Thanks,
Easy Clocking Customer Service”


Verified
4/5

2013-07-16

"Easy Clocking is a great feature to have for your business. Its very accurate in time punches and there are multiple ways you can set it up with your employees from pin#s to fingerprint scans. I recommend Easy Clocking for your payroll needs."

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Verified
5/5

2013-07-16

"I got my EC500 Clock

Super fast shipping and super nice system great value!!!
"

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