"Grateful that their response was quick and professional, answering my online application within a few days. Their comparison quotes online were easy to read and compare. The representatives were professional, kind and helpful over the phone. I would recommend this way of insurance shopping to my family and friends."
"Super easy, I called customer service on one question I had and they were so nice and helpful."
"I had a very enjoyable experience. Bradley Bahan assisted me, he was very helpful and answered all my questions to there fullest. I found the website easy to navigate and easy to understand."
“We really appreciate you taking the time to let us know about your recent experience with our customer service department, it is always great to hear from our customers to ensure we are doing all that we can to assist you.”
"It was easy shopping for insurance on Ehealth insurance. I was very surprised at the time it took to fill out the application! Would recommend this site to everyone!"
“We are pleased that we were able to assist you with your health insurance needs, we appreciate your feedback it is always great to hear from our wonderful customers.”
"eHealthinsurance.com has been very helpful. You can compare different companies side by side. Before I found ehealthinsurance.com, I wanted to pull my hair out, just from trying to understand what I was looking at. eHealth made it simple and understandable."
“We are so glad to hear that using our services simplified the process for you. Thank you for taking your time to let us know about your experience, have a great day.”
"Horrible!!!! I have been trying unsuccessfully for over 3 hours to sign up for this insurance. I was declined twice for health but I was accepted for Dental. However, I can't get anybody on the phone or on this darn website to help me. This is not fair. I am trying to sign up & can't. I surely hope I won't be penalized for something I have no control over. Where do I go from here? Again horrible & disgusted!"
“Hi Geroalyn,
We apologize for the inconvenience. Our phones have been abnormally busy lately due to ObamaCare and some of the recent changes. Unfortunately, we anticipate our phones and chats being busy for the remainder of the Open Enrollment Period. If you are applying on www.ehealthinsurance.com, you should be able to fill out the application online. If you are on an exchange site, we have been notified that due to volume those sites are crashing often. We recommend that if you need assistance to contact our sales department later in the evening as we are open until 9pm pacific standard time or when we first open at 5am.
Thanks,
eHealthInsurance”
"shopping sucked. do not recommend. 1 out 5 stars. was unable to read legal mumbo jumbo. please use plain English and dumb it down.
thank you,
signed
a very VERY unhappy citizen"
“Hi unhappy117,
We apologize for your frustration and would be more than happy to explain the information to you if you would like to call or chat with one of our representatives. We understand that purchasing insurance for the first time can be overwhelming, and we will do all that we can to make this process as easy as possible for you.
Thanks,
eHealthInsurance”
"Being forced to purchase unnecessary items is not my idea of good business practice."
“Hi frostaz,
We understand your frustration, but unfortunately there are some benefits that insurance companies are required to cover according to insurance regulations and Federal laws.
If you need further assistance, please contact our office as any of our licensed representatives would be more than happy to assist you.
Thanks,
eHealthInsurance”
"Very easy to compare policies and rates and simple to fill out applications including secondary dental appl."
“We are so glad to hear that using our services simplified the process for you. Thank you for taking your time to let us know about your experience, have a great day.”
"A great alternative to dealing with an insurance company!"
“We are pleased that we were able to assist you with your health insurance needs, we appreciate your feedback it is always great to hear from our wonderful customers.”
"i had a great experience with this sight. when i didn't know something i called the phone # provided and they helped me out quickly. "
“We really appreciate you taking the time to let us know about your recent experience with our customer service department, it is always great to hear from our customers to ensure we are doing all that we can to assist you.”
"OK, tedious at best.
Thanks"
“We are pleased that we were able to assist you with your health insurance needs, we appreciate your feedback it is always great to hear from our wonderful customers.”
"This was probably one of the best online application processes I have ever used. It was well laid out, generally very easy to understand and use and as you entered information it gave you new boxes to complete. This was a long but really good experience. I wish some other sites were like this one! Good support options also. "
“We are so glad to hear that using our services simplified the process for you. Thank you for taking your time to let us know about your experience, have a great day.”
"the ease of navigating was exceptional and I appreciated the on site comparisons"
“We are pleased that we were able to assist you with your health insurance needs, we appreciate your feedback it is always great to hear from our wonderful customers.”
"It was so simple and easy to pick out a plan and apply. No rigamarole required. "
“We are so glad to hear that using our services simplified the process for you.”
"Quick and easy. I love that you can compare 4 different plans on a host of different features at once."
“We are so glad to hear that using our services simplified the process for you. Thank you for taking your time to let us know about your experience, have a great day.”
A rep from eHealthInsurance.com, eHealthRep, has responded:
“We really appreciate you taking the time to let us know about your recent experience with our customer service department, it is always great to hear from our customers to ensure we are doing all that we can to assist you.”