"I purchased Office 2019 last year and today I noticed it would not save and had some how been deactivated. Even though it was a year after the purchase Daniel helped me get through the issue and stuck with it for over 15 minutes until it was solved. I have purchased multiple products from Eksoftware and will do so again in the future as I received excellent customer service from Daniel. 5 stars!"
"Looking for Office 2021 and discovered Eksoftware. Was somewhat concerned with discounted software being legitimate, but no problem with down load or licensing. Will use again."
"helped me so much in business and other necessities. best thing ever!!"
"Good experience, no issues on download., works as advertised."
"Great, no real issues. Lots of emails, so that was confusing."
"I’m so glad that I purchased the item from you it was a great price and the support could not have been better Bryan was excellent and very knowledgeable having installed it for me thank you for your service and great customer care "
"It was amazing people were super helpful"
"I purchased the wrong software & Bryan was superfast in replying and in outlining the processes to correct my mistake and purchase the correct one. I appreciate speedy replies that answer my queries."
"Emre was so great so patient. I could not have gotten the access I needed without him! Give this man a raise."
"Daniel did an excellent job trouble shooting my Microsoft Office installation. I had an older OS that I I was afraid to update because I did not want my Quick Books program to have problems. Daniel found another version that was compatible with my older OS and installed it. I thought it was working fine but the next day it was not and I called and got Daniel again. It took a while but he figured out that the old office was not put in the trash before we installed the new version and that was corrupting the new version. He trashed everything and started from scratch and now it works fine. All the way through he was vey nice a reassuring that he would fix the problem. "
"fast download and good software"
"Joe worked everything out. GREAT JOB!"
"Had a great and efficient experience with Joe. He was dependable, responsive, and helpful in filling in my knowledge gap and ultimately getting the right excel software downloaded so I may integrate/syn quickbooks for a client combination report that is due today. Much appreciated and really hope his customer service quality is noticed. When I compare my customer experience with this company compared to Citibank, Joe is unrivaled. Have a good perception of this company after that and am glad he helped.
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"Bryan helped me with installation because I was confused about the key entry and he explained repeatedly that I do not need to enter them over and over again. All I had to do was to click on the downloaded MS office package. It is truly a 24 hour service because i chatted to him on saturday at 8pm and he answered within 5 minutes. Thank you Bryan."
"My PC upgraded to Win 11. The MS office 2019 activation stopped working.
I sent an email to EK software about the problem. Bryan responded promptly
with a fix. That fix did not work, then Bryan promptly responded with another fix.
That suggested fix solved the issue. Bryan was a big help and was very quick to respond."