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Product & services pricing
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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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5/5

2006-04-11

"Excellent company, very quick arrival of my product. I bought a tomtom GO 300, which the price was far better then any other store and the delivery took only one day."

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Verified
5/5

2006-04-03

"I was not sure about this company at first because of how new they are. But they gave me no reason not to order again. The product was the best priced and the customer service was always available during the time they were open. The package was sent out the next I placed the order. I recieved a tracking number and I noticed that the package was in CA. when I live in NY. Electronics HQ called FedEx and discovered the routed was wrong, Electronics HQ had the original package sent back to them and they send another package overnight to me. I recieve the package the next day like promised and the product is in the new condition and exactly was I ordered. I saved about $100 over what I would have paid in a local store.

Thanks Electroncis HQ
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use