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Verified
5/5

2006-10-08

"Great prices and fast shipping. The ordering process was a bit awkward but definitely worth it. They had exactly what I wanted and I received it very quickly with free shipping. I couldn't be more pleased."

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Verified
5/5

2006-10-06

"Good price and fast service - I ordered a Yamaha receiver on Monday 4:45 pm and got it on Wednesday morning."

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Verified
5/5

2006-09-28

"Excellent prices. Outstanding notification of order status. Extremely speedy in processing order. "

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Verified
5/5

2006-09-24

"I was a bit apprehensive at first, since I hadn't heard of this site before, and they were selling a Yamaha receiver for $160 less than everywhere else... but the ratings here made me give them a shot.

I was shocked. I ordered it on Tuesday, and it arrived on Thursday in perfect condition. Not an opened box, or refurb.

I couldn't be happier with the order. I'm sure I'll buy more things from this place in the future.
"

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Verified
5/5

2006-09-23

"electronics hq has one of the fastest turn around times once the product is ordered, I have ever witnessed. They do not have outragous shipping prices either. Prices are very low! I will give it two thumbs up!"

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Verified
5/5

2006-09-18

"They had the best price with free shipping too!
The product was shipped promptly and was exactly as advertised. I would purchase from they people again.
"

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Verified
5/5

2006-09-08

"Received GPSMap 76CSx prior to noon on 9/8 after placing the order on 9/5 at 7pm. Price was extremely competitive and billing was via PayPal, which is convenient to me since I use it as a 'piggy bank' when selling via e-bay.

I consider EHQ's response outstanding.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Overall web site
Speed of web site
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Web site being easy to use

Verified
5/5

2006-08-28

"First purchase fro EHQ. Easy site to use. Had status information right away. Ordered on Sunday and had item by Friday. Was emailed status and tracking info as soon as order was processed. If I need another item that EHQ has, I would not hesitate to order."

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Is committed to quality products and services
Is consumer focused
N/A
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
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Verified
5/5

2006-08-23

"Yamaha YSP-800 Digital Sound Projector
Great price, simple ordering screens, website was updated and accurate, product arrived on 5th day as promised.
I would expect nothing less from a reputable on-line retailer such as this. - thx



"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
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Verified
5/5

2006-08-21

"The best price on the web for the Garmin nuvi350,called to confirm stock,then ordered online,got three e-mails and and shipped the same day !!
Arrived in 3 business days.
Great store.
"

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Verified
5/5

2006-08-21

"I searched and searched for the best possible GPs and found that the Garmin Nuvi 360 would meet my needs. I loved the fact that it had bluetooth and was very small and portable. I looked at local retailers such as Fry's, Circuit City, Best Buy, etc and all of them were selling this model for $899 plus tax. After deciding that this was the unit I wanted I searched using google and ended up coming upon price grabber who listed eq online as the lowest priced seller. I was a bit hesitant, however, after reading reviews that were favorable I decided to give them a chance. I recieved my order confirmation immediately and also my shipping information the next day. I recieved my unit when promised and it is amazing how great the unit is. I spent $680 plus $11 to 2nd day air the unit vs. the $899 plus another 6.5%-8% in tax. Amazing savings..amazing website! Would use them again any day!"

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Verified
5/5

2006-08-20

"I placed the order Sunday nite, and received an automated response acknowledgement immediately, Monday morning recieved shipping confirmation and locating number for the fedex shipment, (free shipping) and tuesday morning the TOMTOM rider GPS was delivered and I installed it on my motorcycle Tues afternoon. The unit was all it was raved to be, but the price, service and followup email from EHQ was absolutely priceless. The unit is selling for a slightly lower price at car toys.com, and their service was almost as excellent, but I am very very very impressed with the selection, website, order and delivery. Could not be happier, they have improved tremendously from last years responses. EHQ has obviously listened to the customer responses and fixed all the old problems. A pleasure to deal with. Thank you"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
Being easy to reach
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Resolving problems
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Being knowledgeable
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Verified
5/5

2006-08-18

"I am very satisfied with ehqonline. Order placement was easy. Net price to me was the lowest available. Shipment was fast. Billing (Visa) was convenient for me. Communications (a concern for me before ordering) was excellent. Personnel were knowledgeable and helpful -- and it's clear they're intent on making further improvements to their company. I placed another order today for a related product. It's a small company and they do a very good job. I'll recommend it to friends."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2006-08-15

"Lowest price, incredibly fast shipping: a few hours after I had placed the order, the shipment was already on its way!
I can only recommend to buy at Electronics HQ.

Update: I ordered 2 days later again. Same great service.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
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Being trustworthy
N/A
Being knowledgeable
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Being easy to reach
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Web site being easy to use
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Verified
5/5

2006-08-14

"Great doing business with. I purchased Garmin Vista CX from Electronics HQ and found them to have the lowest price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
N/A
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
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Customer service being knowledgeable
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Customer service making decisions on their own
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use