"good seller, good price and fast shipping, would buy from them again"
"Great company to do business with. Easy to use website for ordering. Got order confirmation and shipping confirmation with tracking number. Arrived on time. Would definitely recommend buying from them. I will buy from them in the future."
"Worth service company. Itis run by one person that they don't answer the phones or try to help you. MY RECOMENDATION DO NOT BUY FROM THIS COMPANY.It is not worth the hastle .Plus If you call them, they do not answer their call. I gave them 0 on service and customer satisfaction. I recomend to choose another online store.
I tryed to call again. Nobody was answering Till 1pm and when I talked to the person he did not know or he can help with anything. I lost $300.00. So again do not take any chances with this company,"
"I had a very good experience with this store. I got regular e-mails updating me on the order and received the package sooner than they said, actually coincident with their e-mail saying that it has been shipped. If I need anything else in the future, I will fo rsure look them up again."
"Good price, so-so shipping performance, lousy communications as to order/shipping status, web site is confusing because of name change. Overall impression is ok, not exceptional."
"Am very concerned. After placing an order for a Escort 8500 X50 and receiving an email indicating a tracking link was provided in the e-mail, when in fact it was not, I have attempted to telephone the toll free telephone number for three hours and there is no answer, voicemail and after so many rings it simply disconnects.
Am leaving for a trip and wanted to plan my trip around this radar/laser detectors arrival.
No link as promised and a telephone number that is non functioning makes me VERY leary at best.
Will update my experience as conditions change.
UPDATE 7/6/06:
Had huge challenges communicating with Electronics HQ for two days. The toll free telephone number rings forever and disconnects with no voicemail system. Finally spoke to "Ryan" who was very professional, provided me with a tracking number and my Escort 8500 X-50 arrived yesterday approximately 10 days later.
Am very happy with the unit, the price and don't fault the company for a ten day shipment especially when shipping was at no cost. What I do challenge Electronics HQ is if they allege to provide a link showing tracking information, then they should keep their word and either provide the appropriate link or at minimum provide the accurate tracking number for my own follow through. The second challenge is for them to have either the staffing or voicemail system to provide some sort of minimum baseline of customer support rather than not answer their phones.
All in all....you get what you pay for and if I had to do it all over again.....I would have paid the additional $10 and gone with someone more reliable for customer service and follow through."
"Very pleased with purchasing experience. email confirmation of order was immediate, shipping was prompt and well packaged. Price was very good."
"Definitely the best online experience I've had! They have the cheapest prices and the fastest shipping, plus I was informed each step of the process. I ordered my Magellan 3000T Navigation system on 6/14 and was using it the evening of 6/16. I most certainly will use them again and again, these guys are the best!"
"Electronics HQ had the lowest price on a logitech 880 remote. They delivered as promised and received the item in 3 days from the time I placed my order."
"ehq had the best price on the Pioneer VSX-1015TX receiver anywhere...online or off plus free shipping and no tax. Ordered 5/31 and received 6/2. Absolutely fabulous. I'll be back again and again."
"I had an excellent dealing with time. I got what I ordered and in 3 days. Great Job!"
"Very dissapointed - placed an order for a gps on Wednesday about 1:30 pm EDT. The salesman assured me that the order would go out that day. I told him that I was going out of town early Friday morning and I needed it on Thursday. I paid for overnight air. I called on Thursday about lunch time because Fed Ex had not delivered it. They said they had not shipped it yet, but that it was going out that afternoon.
The price was excellent & shipping charges were very reasonable, but didn't deliver when promised"
"Flawless transaction -- Priced great and received item in 4 days (with free shipping!). No harassing phone calls trying to sell me anything else. Would do business with them again."
"Website was wasy to use and there were quick status and tracking updates. Item was shipped quickly and arrived in excellent condition. Hope to do business again."
"Electronics HQ offered the best price on the Harmony Remote Control I purchased. I recieved the product right away and I was very impressed with the customer service when I called them with a question regarding my order. I would definitely buy from them again and recommend them to my friends."